Comentarios del cliente para Hometown Oil Co

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hometown Oil Co

Grado total:

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Maxine S. en

Grado:

I dropped off the equipment after hours since the entire rental experience was so awful...did not want to converse with anyone else...I'm extremely dissatisfied and WILL NOT USE UHAUL AGAIN!!!!

Patrick C. en

Grado:

El cliente no dejó un comentario.

janette M. en

Grado:

El cliente no dejó un comentario.

Steve G. en

Grado:

It was a great experience!!

Patrick C. en

Grado:

Staff person was exceptionally friendly and helpful.

Shanny D. en

Grado:

Mark and Brittany were wonderful. Uhaul's transportation department is the absolute WORST!!! They changed my pickup time from 8am to 4:30pm with NO notice. Dropped my instructions to call me and verify on 8/15 by 11am. 26' truck was not available. I had to drive to Riverton to pickup the truck, the gas on the contract stated half of a tank. I pointed it out to dee Dee, she looked at the gauge and said have A-Z call me, BS! After I returned the truck I was charged $8.64 for going 20 miles too far! BS, I drove directly to my storage unit near Lander, drove to uhaul and got a trailer and drove back to fill it. Then I drove straight to my home in Pinedale, just from T&T to my home is 166 miles. The truck had exactly 11578.8 miles on it at T&T! 11756-11579=177 miles. I also had to drive to gas it up in Lander because it was BELOW half. I had to gas it again in Pinedale, I filled it above half. GET a map and a calculator! Sincerely, Shanny Davis

millard C. en

Grado:

This was the only location where the vehicle could be returned at my destination point.

Karen A. en

Grado:

Excellent friendly service.

Benjamin S. en

Grado:

El cliente no dejó un comentario.

Travis H. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

Great customer service

Frank W. en

Grado:

Its always good at Hometown!

Jerry B. en

Grado:

The attendant was friendly and helpful. Could use a larger parking lot. Did not receive a confirmation call the day before to verify our pickup location.

Tonya P. en

Grado:

El cliente no dejó un comentario.

Frank W. en

Grado:

Always a pleasure doing business with Hometown Oil. The equipment is always looked after and clean. The proprietors are friendly and willing to help you on your way which does a lot to alleviate the undue stress you are under, what with moving and all. They make moving so much more manageable.

Amy H. en

Grado:

The truck that I reserved was not available at this location but they did compensate for it with a smaller truck with a trailer.

Heidi A. en

Grado:

El cliente no dejó un comentario.

chris K. en

Grado:

El cliente no dejó un comentario.

tim L. en

Grado:

I rented for a long 2200 mile trip would have like to have gotten the vehicle in the best shape. I was told to pick one with no knowledge of the condition of any of the 15 foot models that were available. The truck was fine but I would have preferred more info on the vehicle I chose. I am a experienced driver and have used a 20 foot model last year to do a 1200 mile trip. I would have liked a quick review of that vehicle features by the people at the location before taking the vehicle. I did not realize until I returned the vehicle that there was a feature to help calculate the amount of miles you had left in the gas tank. I know these are the simplest Ford on the planet but more than handing you the keys. I sure could have used cruise control. Overall the truck worked great and we got our household items moved. I suggest that Uhaul contacts their lobbyists and get States and the Feds to get something done about the roads. I drove from Wyoming to North Carolina and most of the mid west states roads were terrible. The worse was between Indianapolis and Dayton, the road I 70, I lived in Alaska for almost 50 years and never saw roads as bad as that stretch.

rick G. en

Grado:

El cliente no dejó un comentario.

rose A. en

Grado:

El cliente no dejó un comentario.

Georgina R. en

Grado:

El cliente no dejó un comentario.

Merle C. en

Grado:

lower price

Matthew P. en

Grado:

It was my first time with UHaul and precheck was very easy. I was very impressed with the ease of pickup as well. We used the 26' truck and it had great handling and gas mileage.

Jayme B. en

Grado:

My parents returned a tow dolly for me- said the guy working was super grumpy. The place was closed at the time- maybe that was the issue. Anyway, when I went to return the truck I used the app to return the dolly and truck and it was super easy with app - and I didn't have to deal with the alleged grumpy guy.

Valerie V. en

Grado:

El cliente no dejó un comentario.

Troy G. en

Grado:

NOW ON THIS SIDE IT WAS ALSO REFRESHING TO GET A CALL FROM THIS LOCATION , MY GAL WAS IN MOVING MODE AND NOT THINKING AND HE CALLED TO LET ME KNOW WE NEEDED TO FILL THE TANK , THANK FOR THIS

Robert O. en

Grado:

Nothing in particular, drop off was pretty simple and straight forward.

Carol A. en

Grado:

The only problem was that I need an appliance hand truck and I got one for light weight stuff instead, therefore we ended up having to pickup the fridge, freezer, and other pieces by hand and about broke my back

Joshua B. en

Grado:

El cliente no dejó un comentario.