Comentarios de los clientes para Home Town Auto Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Home Town Auto Sales

Clasificación general:

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Kyle G.
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El cliente no dejó un comentario.

TOMMY D.
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El cliente no dejó un comentario.

John K.
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El cliente no dejó un comentario.

Mary M.
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The Hannibal Dealer claimed that the 26 foot rental truck was returned muddy, full of food and broken glass when dropped off at the Market street address on Wednesday, 9/16/2020. I was charged $25 to clean the truck. The dealer stated that a dozen pad were returned.In fact 3 dozen were returned folded and stacked neatly inside the truck. From the beginning of the trip in Ohio to the end in Missouri the weather was sunny and dry. I returned 3 dozen folded pads,not 1 dozen which tells me he never opened the back of the truck in the first place. The truck was returned cleaned and was left in excellent condition. I complained to both the dealers supervisor Adam and the Hannibal Dealer located on Market St. The money has been refunded. It left me wondering how many people have been ripped off by this guy. I nor any of my family will recommend this Dealer to anyone.

BURLILE J.
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El cliente no dejó un comentario.

ANGELITA BORJAS A.
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Wish easy way how to get my refund. I drop off but did get my deposit back I have calling I dont get no reply.i return it the next instead of the five day .I would love get my deposit back n answer back

JAMES F.
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nothing

KEN L.
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El cliente no dejó un comentario.

JOSEPH F.
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Woman who called me day before pick up to tell me I had to travel to Hannibal as opposed to Quincy where I had been told days before I could pick it up was rude and unprofessional

aron M.
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give me a full refund! Horrible experience!

LAURIE C.
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Bob was great to work with. Very easy to rent the truck. Thank you!

Michelle W.
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Make sure the vehicle is clean. There was a cigarette butt in the console. The vehicle smelled worse than cigarette smoke, it seriously smelled like something died. I later on found a cigarette butt on the floor mat. Also, the gas gauge was not accurate. I took a picture immediately as we went less than a block down the street from the pickup location to get fuel. It was at 3/8, not half. Then when I returned it, they tried to charge me for the fuel that didn't match the gauge at pickup. In addition, I was given 75 miles extra because my pickup location had changed. However, I was again almost charged for additional miles at pickup. I have since been refunded the $24.95 for fuel/mileage I was charged for. However it will take 3-5 business days for the refund to go through. Although, the funds were withdrawn immediately. I seriously doubt I will ever use Uhaul again. This was my first experience. And may be my last.

CHARLES A.
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Truck was good an ready to go. Staff was extremely helpful - picked me up and brought me to the location when my personal truck broke down 15 miles away. Building and facility could stand a good cleaning.

DONNA M.
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Had to ask for help to get in. Man tried to push me in the truck. Finally went for a step stool. Windshield was filthy.

David C.
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nothing

James G.
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Chad was incredibly helpful and courteous.Very nice and knowledgeable. He took care of everything quickly and accurately.

Joseph D.
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El cliente no dejó un comentario.

Margaret S.
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I went 22 miles... put 4 of gas in and you charged me 22.... I will Not use uhaul again...

larissa C.
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The staff here was SOOOOOO amazing! They really made a hard day so much better and will be using them again when the time comes!

virginia K.
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Had door latch missing when got.

CHRISTINA S.
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El cliente no dejó un comentario.

David A.
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El cliente no dejó un comentario.

LORI W.
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El cliente no dejó un comentario.

Hannah S.
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El cliente no dejó un comentario.

TRAVIS H.
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Service was awesome the dude was very kind an professional he got me right in an sent me on my way with what I came for very pleased an will be using the same place next time

Paula B.
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El cliente no dejó un comentario.

stanley S.
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Location great ! Easy access to interstate. Personnel very helpful and knowledgeable. Great service too !

Kenneth C.
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El cliente no dejó un comentario.

Cathy S.
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El cliente no dejó un comentario.

Jason K.
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The gentleman who assisted me when far above and beyond to help me find a truck to rent last minute due to a my personal vehicle breaking down. Incredibly nice guy! Thank you so much!

Thomas W.
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Just want to thank U-Haul for another successful move out of the pitiful state of Illinois

Richard S.
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El cliente no dejó un comentario.

Wayne M.
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Dropped off after hours

Chris D.
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El cliente no dejó un comentario.

david L.
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Happy with the service

Ella T.
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El cliente no dejó un comentario.

Paul P.
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El cliente no dejó un comentario.

roger W.
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El cliente no dejó un comentario.

Bruce V.
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El cliente no dejó un comentario.

wesley K.
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El cliente no dejó un comentario.

Linzi W.
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Don't let this man in Hannibal rent U-Haul products to any more people! He's a scammer! I was guaranteed a truck at a different location and then was made to come to this location after the previous location couldn't get me the truck. I was promised to pay the same price and this man raised the cost by almost $50! He then proceeded to rent me an appliance dolly and apparently pressed a wrong button and told me he could not do it and couldn't change it. I don't even know if I got charged for it or not! HIGHLY unprofessional and I will likely never rent from U-Haul again! EXTREMELY DISSATISFIED!!

Robin L.
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El cliente no dejó un comentario.

Heather W.
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El cliente no dejó un comentario.

tim W.
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El cliente no dejó un comentario.

Lawrence S.
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Everything went fine. Friendly staff and knowledgeable. Will definitely use this location again when needed.

Sheri L.
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The truck was somewhat clean. It was $30 more than what it said online. I already thought the price was ridiculous for the smallest truck especially since budget trucks are half that. But there isn't one of those close. I couldn't get in oklove to get the code. Thankfully I was assisted over the phone.

Fred H.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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