The gentleman that provided service was excellent. He was extremely courteous and helpfulJoseph J.
Customer Reviews for Home Self Storage
(Distribuidor de U-Haul del vecindario)
Brodheadsville, PA 18322
(Directly accross from High School entrance on Rt 115)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 4 p. m.
- Dom.: 9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Alan W.
El cliente no dejó un comentario.Kyle H.
El cliente no dejó un comentario.Joy M.
The inside and box were dirty ( Mud ) ! Clean the truck. But, the lady there was very friendly. Had nothing but trouble with the mobile app !! It would have been a lot easier if the truck had a full tank of gas instead of a 1/4 tank. I had to fill once when getting it and another when returning it ! I have used uhaul in the past and it has been Great ! This time with the mud,gas,and the moble app. I do not know if I will ever rent from uhaul again! Thank!Glen T.
El cliente no dejó un comentario.H S.
El cliente no dejó un comentario.Christopher N.
Nothing, everything was excellent!!Mary M.
Very friendly and helpful manager / owner of the place I was renting.Claus N.
El cliente no dejó un comentario.Donald C.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.Pamela N.
El cliente no dejó un comentario.RAYMOND S.
El cliente no dejó un comentario.Kim W.
I can't think of anything. Everything was perfect. The desk person was extremely nice and knowledgeable.Raymond D.
I was overcharged this is wrong.Terrence O.
El cliente no dejó un comentario.Trudi B.
El cliente no dejó un comentario.DENIS G.
This location was fantastic and everything was perfect. Only complaint is the online after hours service that caused a delay. Otherwise, the location and the dedication to service was great. ¡Gracias!Erika E.
Super clean facility with the best customer service I have ever experienced in any vehicle rental. The check out process was easy, fast and the employees were incredibly friendly!Manuel A.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Joseph G.
Dale was a pleasure to do business with.Dave B.
Improve the appWILLIAM A.
El cliente no dejó un comentario.Rommel M.
Over charged 2xKristin M.
El cliente no dejó un comentario.George M.
Easy processRobert G.
Very friendly and helpful. Very clean. NO improvements needed.DANIEL S.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.Tomasz P.
Bruce and Bill were always willing to help. They are a great team.Mary B.
El cliente no dejó un comentario.Charles A.
El cliente no dejó un comentario.Daniel R.
Bruce was a pleasure to work with. My schedule changed often and he accommodated our needs with no hassle to the changes.Steven H.
Everything was excellent nothing to improve!!Mary M.
Fast, friendly service. On the road in 10 minutes, will use again.Joseph M.
El cliente no dejó un comentario.Christopher K.
El cliente no dejó un comentario.Anna R.
El cliente no dejó un comentario.Jeffery S.
The person who helped us check out our vehicle was able to see that a closer location was available to drop off our rental and switched it for us. This was very helpful. However, driving the truck from the rental location to pick up our items and then drive directly to our drop off location and deliver the rental back exceeded the allotted milage - we should have had more miles allowed for our rental time.John P.
Not a thingSteven B.
VERY FRIENDLEYKaren M.
District office is useless for help finding equipment. They made my reservation for a broken car hauler even though the store told them the car hauler could not go out. I was hung up on by the Wilkes-Barre office 4 times after being on hold 20-40 minutes each time! The east Stroudsburg office found a car hauler at the last minute for me.Chris D.
Nothing is needed to improve this local U-Haul business. I only wish all businesses still treated their customers as well as they did!Elizabeth K.
Charged me extra 17 dollars for for the gas but I left it exactly where it was atVINCENZO B.
El cliente no dejó un comentario.Frank A.
El cliente no dejó un comentario.RANDOLPH J.
bruce was a nice person to deal with i would 100% recommend.Charles C.
El cliente no dejó un comentario.Piotr F.
Very friendly staff, very happy about everythingRobert M.
El cliente no dejó un comentario.Anthony H.
The gentleman who works at this location is very friendly and helpful. The only thing that I think needs improvement is the on line pick up system. Had the same problem twice with U-Haul. If your not at the location at the assigned time. You can not pick up truck until you call U-Haul customer service. I had to wait 48 mins to finally talk to someone. It was my fault I was late to get truck. Then U-Haul made me another hour late to my house where I had a lot of people waiting for meKENNETH N.
Service was excellent, Mr Bill was very efficient, helpful and professional very educated,Jean M.
Nothing Bill renting the Truck was very pleasant and very knowledgeable!Mary M.
Already did a survey, so to reiterate ... Bruce and Bill are great. Kudos to both. It was easy to reserve a van which was clean, filled with gas, ready on time. The return was just as easy. Will definitely rent again from these guys at Home Self Storage.Carol L.
El cliente no dejó un comentario.Frank W.
El cliente no dejó un comentario.Kenneth C.
El cliente no dejó un comentario.Fred L.
also very reasonably pricedSusan A. | Overall Experience
The app is terribleMatthew F.
Tell the older gentlemen to keep doing what he's doing 10/10 phenomenal dudeIan O.
El cliente no dejó un comentario.Culley M. | Overall Experience
El cliente no dejó un comentario.Shelley J.
They were so fantastic, they extended my rental by a day free of charge due to the huge storm and told me if I need more time let them know. So nice and extremely happy with these guys.Michael L.
Very kind and promptAllison S.
El cliente no dejó un comentario.Cory S.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.NICHOLAS Z.
El cliente no dejó un comentario.HASAPALL M.
El cliente no dejó un comentario.Christine AND W.
Great customer service, friendly customer interaction. Very easy to deal with.Fred D.
Need an ice scraper available for those days the windows are covered in ice.Robert J.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Richard F.
El cliente no dejó un comentario.Shawn L.
El cliente no dejó un comentario.Maria M.
El cliente no dejó un comentario.Cindy S.
Don't take reservations if you can't supply the productDaniel D.
Very knowledgeable and helpful staff quick in amount process for both picking up the unit as well as returning it. So very friendly and very positiveGary U.
El cliente no dejó un comentario.Anthony B.
Nothing Bruce was over the top helpful and courteous and very aware of any and all of my moving needs and had a solution for every concern that I had. Thanks Bruce!John W.
Have a better website And communication.Eric H.
El cliente no dejó un comentario.George S.
El cliente no dejó un comentario.FRANCIS W.
El cliente no dejó un comentario.David S.
We had a real issue with calling the corporate number to rent. I needed a truck for a week. 7 full days. They didn't get it. Several times. I am now going to have to fight with them over returning the truck early (not happening). I cannot load and unload a 26' truck by myself in 2 hours.ROBERT L.
This is an excellent location!!! Bruce was awesome. He was so helpful and he gave great advise. I would definately us this site again!!!!!Mary B.
El cliente no dejó un comentario.Ethan S.
El cliente no dejó un comentario.Kim D.
The truck was not steering well and difficult to drive.BELINDA C.
All okJohn C.
El cliente no dejó un comentario.Kim D.
Was no fault of Bruce or Bill. Customer did not return truck to location. So they went above and beyond to get me in a truck on a Sunday so I could move.Lynda D.
Nothing, everything was perfectADAM R.
The service representative was wonderful and exceeded my expectations.Randy N.
El cliente no dejó un comentario.Robert P.
Absolutley the best customer service I have ever had! I already spoke to my friends and family about how great the service was. ¡Gracias!Andrew S.
The storage unit was clean. I have the 10x10 and was able to fit 2 rooms spaciously.LYDIA S. | Reservación