Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Another van at this location would be nice . Other than that perfect.
Gregory Bailey
Rating:
5.0
Customer did not leave a comment.
Jeff Argot
Rating:
5.0
Bruce is a great person, really customer oriented
Gerald Wollett
Rating:
5.0
Bruce is a great person, really customer oriented.
Gerald Wollett
Rating:
5.0
Bruce is a great person, really customer oriented.
Gerald Wollett
Rating:
5.0
Customer did not leave a comment.
Jeffery Schuler
Rating:
5.0
Customer did not leave a comment.
KIMBERLY ANTONUCCI
Rating:
5.0
This was a great place to rent a uhaul. The staff was very helpful, kind and made the whole experience a pleasant one.
Michael Bankuti
Rating:
5.0
Customer did not leave a comment.
Dawn DiEgidio
Rating:
5.0
Customer did not leave a comment.
John Bittner
Rating:
5.0
They went above and beyond to make sure I was able to pick up the trailer after they closed! They stayed a half hour late for me. Some of the nicest people I've met. Would recommend to everyone!
Henry Ryan
Rating:
5.0
Customer did not leave a comment.
mustapha jaffar
Rating:
5.0
Customer did not leave a comment.
Marty Moorehead
Rating:
5.0
Customer did not leave a comment.
Paul Echavarria
Rating:
5.0
The personnel were outstanding. Very helpful and friendly!
Scott Walters
Rating:
5.0
People were friendly, efficient, helpful.
Patricia Prewitt
Rating:
5.0
Friendly staff very helpful
Dean Faulkner
Rating:
5.0
Customer did not leave a comment.
Joseph Brown
|
Overall Experience
Rating:
5.0
Friendly helpful. Good equipment. Ready for me.
Christine Hayward
Rating:
5.0
Customer did not leave a comment.
Kevin Zelaya
Rating:
5.0
Excellent service
Joe Balser
Rating:
5.0
Everything is just as promised. Trucks are clean, pricing is very good. Customer service is just awesome, thanks!!
Mary ann Croll
Rating:
5.0
Customer did not leave a comment.
Greg Leck
Rating:
5.0
Customer did not leave a comment.
Stacey Stoddard
Rating:
5.0
Have dollys
David Maresca
Rating:
1.0
You make the customer do all the work when they pick up the truck before hours of operation and the the app wasn't working properly and it took 35 minutes on the phone talking to your rep to get to the code to get the key for the truck. That SUCKS!!! and since there is no cost to uhaul for this why doesn't the customer get paid for doing your job or at least a discount.
Your disgruntled customer!!!!
Michael Damico
MICHAEL DAmICO
Rating:
5.0
Just keep doing what your doing. I think you were good to me,and would go back again. Thanks and Happy Holidays.
Kim Lutz
Rating:
2.0
I rented a pickup truck for $19.95. Ended up paying 98.10. Even though I filled the gas tank . That is a a rip off . I WILL NEVER RENT THERE AGAIN. . I only needed the truck to move a bed. The bill went over my budget so now I have an overdraft fee on top of getting ripped off.
Judy Drumm
Rating:
5.0
Customer did not leave a comment.
Bruce Collier
Rating:
5.0
Nothing really. Everyone was extremely helpful, and very courteous. I'll be using your services again in the near future. Thank you
Mary ann Croll
Rating:
5.0
Absolutely nothing! Keep up the great work!
Timothy Gritman
Rating:
5.0
Excellent service!
CESARADRIAN GUEVARA
Rating:
5.0
Customer did not leave a comment.
Linda Sauerzopf
Rating:
5.0
Make sure r oof doesn't leak
Fred Stevenson
Rating:
5.0
Customer did not leave a comment.
Charles Strobeck
Rating:
5.0
Customer did not leave a comment.
Joseph Brown
Rating:
5.0
Customer did not leave a comment.
Shawn Schoch
Rating:
5.0
Everything was perfect!
Gary Chapman
Rating:
5.0
Amazing service! Fast, Friendly and very clean trucks. I have used this location many times and always perfect. I highly recommend!
Laura Davis
Rating:
5.0
Customer did not leave a comment.
Jeff Hazelton
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GEORGE GREEN
Rating:
5.0
Everything was perfect
Michael Peters
Rating:
5.0
Friendly, helpful, and knowledgeable employee. Van we rented was very nice. Clean and ran very nicely.
Patrick Murphy
Rating:
5.0
Customer did not leave a comment.
Brainard Gordon
Rating:
5.0
Customer did not leave a comment.
Anthony Napolitano
Rating:
3.0
Customer did not leave a comment.
Agusta Racquel
Rating:
5.0
Customer did not leave a comment.
Brainard Gordon
Rating:
5.0
Good customer service
Chad Carless
Rating:
5.0
Of all the U-Haul rentals this is the first location to be able to utilize the information entered in the website. Drivers license and credit card used during the online registration process was actually all that was needed.
Fast check in and return of the trailer.
Well done!!!
William Thorpe
Rating:
5.0
Customer did not leave a comment.
Alvaro Moscoso
Rating:
5.0
Car trailer was well maintained and handled load very well!
Charles Aicher
Rating:
5.0
My experience with Home Self Storage was beyond expectations. ease of transaction, friendliness, professional and courteous and I Highly recommend! This group reflects an enormously positive representation for U-Haul. I will do business again and share with friends!
Best Regards,
Peter
Peter DePalma
Rating:
5.0
Easy drop off very nice person who took the keys Buick and easy
Lee Mcgowan
Rating:
4.0
Customer did not leave a comment.
tracy reinert
Rating:
5.0
Nothing, service was amazing! Truck was in perfect condition, as described. It was very easy and I would definitely recommend.
Oliver Sage
Rating:
5.0
Everything was perfect!
Daniel Bittenbender
Rating:
5.0
Customer did not leave a comment.
Loueise Williams-Gee
Rating:
5.0
The entire process was flawless from when picking the equipment up notifications of the contract processed rapidly, even attaching the trailer to my truck. upon my return very pleasant conversation no mechanical issues. It was the best decision I ever made for renting a trailer.
rick richardson
Rating:
4.0
Customer did not leave a comment.
Elvin Mercado
Rating:
5.0
Customer did not leave a comment.
Marc Lefedor
Rating:
5.0
Customer did not leave a comment.
Jose Rodriguez
Rating:
5.0
Continue to be the great you.
Francia Diaz
Rating:
5.0
Customer did not leave a comment.
Robert Cunningham
Rating:
5.0
Customer did not leave a comment.
Brett Hay
Rating:
5.0
Bruce went above and beyond to help me with my recent rental.
Michael Mordocco
Rating:
5.0
Bruce was wonderful assisting us with all of our needs today!
Fantastic customer service.
Made it such a convenient experience!!
Thank you !!
Paul Passaretti
Rating:
5.0
Customer did not leave a comment.
Aiden Leonard
Rating:
5.0
Excellent service. Everything was great
Thomas Sroka
Rating:
5.0
Everything was excellent
Daniel Bittenbender
Rating:
5.0
Customer did not leave a comment.
JOHNANTHONY LILLMAN
Rating:
5.0
Customer did not leave a comment.
Vasyl Lavryshyn
Rating:
5.0
Customer did not leave a comment.
Mohammed Qureshi
Rating:
5.0
Customer did not leave a comment.
Sean Mott
Rating:
5.0
Customer did not leave a comment.
Vasyl Lavryshyn
Rating:
5.0
N/A
Molly Rogers
Rating:
5.0
Customer did not leave a comment.
Vasyl Lavryshyn
Rating:
5.0
Very polite customer service highly recommend …
Fabian Torres
Rating:
5.0
Customer did not leave a comment.
susan ferguson
Rating:
5.0
Customer did not leave a comment.
Luis Hernandez
Rating:
5.0
This location provides Excellent service every time
Eric Becker
Rating:
5.0
Amazing people, would definetly recommend them and facility!
CHRISTOPHER GRAHN
|
Overall Experience
Rating:
5.0
Nothing very good very nice and organized we will use again thanks
Fabio Martin
Rating:
5.0
Customer did not leave a comment.
volodymyr yaroshenko
Rating:
5.0
Customer did not leave a comment.
Jesse Diaz
Rating:
5.0
The people at this location got their stuff together very helpful fast service and all around one of the nicest people I ever met in my life
Charles Stinger
Rating:
5.0
Great customer service
Charles Jackson
Rating:
4.0
Customer did not leave a comment.
chuck weiss
Rating:
5.0
Handled very well all the way around
Sheila Wismer
Rating:
5.0
Customer did not leave a comment.
Paola Abreu
Rating:
5.0
Customer did not leave a comment.
Stephanie Uhnak
Rating:
5.0
We have used this location many times in our family They are pleasant to work with each time we have had a need to use a Uhaul
Donna Keeley
Rating:
5.0
Customer did not leave a comment.
Daniel Bittenbender
Rating:
5.0
Customer did not leave a comment.
Alan Weber
Rating:
5.0
Customer did not leave a comment.
Steve Kaufmann
Rating:
5.0
Customer did not leave a comment.
LAURA REILLY
Rating:
3.0
Vehicle was made available to me with barely any gas.
Maybe an 8th of a tank... it didnt occur to me to take pictures.
I called imediately (from a gas station) at almost 9pm and was told i needed to return it with a quarter if a tank.
I wasnt happy about either circumstance.
Also, pick up was very diificult...it took me a long time to get the digital check in to work. It kept telling me that my picture didnt match the liscence...my picture is a few years old and it was dark and my hair wasnt styled the same way.
i found it all highly frustrating.
Barbara Bravo
Rating:
5.0
Bruce and Dan are wonderful. They were so helpful and kind. They answered all my questions with patience.
I highly recommend this location to anyone looking to rent a truck with a smooth transaction.
Valerie Shanley
Rating:
5.0
Great staff!
Marlyn Dakle
Rating:
5.0
Customer did not leave a comment.
Nicholas Gouny
Rating:
5.0
Customer service was great! Extremely helpful and very informative. Pleasant!!
Jeana Keiser
Rating:
5.0
Although I was able to connect to my phone when I found the right spot. Wi-Fi for your customers, would be a great improvement at your site. It would make it so much easier and faster.
Luis Linares
Rating:
5.0
Customer did not leave a comment.
Melissa Bakke
|
Overall Experience
Rating:
5.0
It was a pleasant experience over the years and I felt the staff was always eager to help when ever I had a question.
John Belson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
James Bachert Jr
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Randy Murray
|
Overall Experience
Rating:
5.0
also very reasonably priced
Susan Airola
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Culley Martin
|
Overall Experience
Rating:
5.0
Everyone there was very nice and helpful
Cory Seip
|
Overall Experience
Rating:
5.0
The gentleman that works there is very kind and helpful.
ALLEN ORLICK
|
Overall Experience
Rating:
5.0
Bruce was wonderful, accommodating and patient throughout the entire process. I would definitely recommend this location to my associates, family and friends.
Bruce thank you for your service!
carol moore
|
Reservation
Rating:
4.0
The storage unit was clean. I have the 10x10 and was able to fit 2 rooms spaciously.
LYDIA SULLIVAN
|
Reservation
Rating:
5.0
Very freindly staff.
WILLIAM BREIDENBACH
|
Overall Experience
Rating:
5.0
Great facility. Storage unit was always dry and area well maintained. Staff friendly and professional. I would definitely use this facility again in the future and would recommend to anyone.
VICTORIA PALKA
|
Overall Experience
Rating:
4.0
Friendly helpful staff, clean facility.
ROBERT MCVEIGH
|
First Impressions
Rating:
3.0
I had canceled this reservation due to inconvenient office hours.
Privacy Request
|
First Impressions
Rating:
4.0
Man in the office was VERY helpful and accommodating. Would refer others to your storage facility.