Customer Reviews for Home Self Storage
(U-Haul Neighborhood Dealer)

798 reviews

140 Switzgable Dr   Brodheadsville, PA 18322
(Directly accross from High School entrance on Rt 115)

(570) 402-6207

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: 9 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(570) 402-6207

140 Switzgable Dr
Brodheadsville, PA 18322
(Directly accross from High School entrance on Rt 115)

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–4 pm
  • Sun: 9 am–1 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Doug Taylor 
Rating:
5.0

Customer did not leave a comment.

David Walters 
Rating:
5.0

Another van at this location would be nice . Other than that perfect.

Gregory Bailey 
Rating:
5.0

Customer did not leave a comment.

Jeff Argot 
Rating:
5.0

Bruce is a great person, really customer oriented

Gerald Wollett 
Rating:
5.0

Bruce is a great person, really customer oriented.

Gerald Wollett 
Rating:
5.0

Bruce is a great person, really customer oriented.

Gerald Wollett 
Rating:
5.0

Customer did not leave a comment.

Jeffery Schuler 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY ANTONUCCI 
Rating:
5.0

This was a great place to rent a uhaul. The staff was very helpful, kind and made the whole experience a pleasant one.

Michael Bankuti 
Rating:
5.0

Customer did not leave a comment.

Dawn DiEgidio 
Rating:
5.0

Customer did not leave a comment.

John Bittner 
Rating:
5.0

They went above and beyond to make sure I was able to pick up the trailer after they closed! They stayed a half hour late for me. Some of the nicest people I've met. Would recommend to everyone!

Henry Ryan 
Rating:
5.0

Customer did not leave a comment.

mustapha jaffar 
Rating:
5.0

Customer did not leave a comment.

Marty Moorehead 
Rating:
5.0

Customer did not leave a comment.

Paul Echavarria 
Rating:
5.0

The personnel were outstanding. Very helpful and friendly!

Scott Walters 
Rating:
5.0

People were friendly, efficient, helpful.

Patricia Prewitt 
Rating:
5.0

Friendly staff very helpful

Dean Faulkner 
Rating:
5.0

Customer did not leave a comment.

Joseph Brown  |  Overall Experience 
Rating:
5.0

Friendly helpful. Good equipment. Ready for me.

Christine Hayward 
Rating:
5.0

Customer did not leave a comment.

Kevin Zelaya 
Rating:
5.0

Excellent service

Joe Balser 
Rating:
5.0

Everything is just as promised. Trucks are clean, pricing is very good. Customer service is just awesome, thanks!!

Mary ann Croll 
Rating:
5.0

Customer did not leave a comment.

Greg Leck 
Rating:
5.0

Customer did not leave a comment.

Stacey Stoddard 
Rating:
5.0

Have dollys

David Maresca 
Rating:
1.0

You make the customer do all the work when they pick up the truck before hours of operation and the the app wasn't working properly and it took 35 minutes on the phone talking to your rep to get to the code to get the key for the truck. That SUCKS!!! and since there is no cost to uhaul for this why doesn't the customer get paid for doing your job or at least a discount. Your disgruntled customer!!!! Michael Damico

MICHAEL DAmICO 
Rating:
5.0

Just keep doing what your doing. I think you were good to me,and would go back again. Thanks and Happy Holidays.

Kim Lutz 
Rating:
2.0

I rented a pickup truck for $19.95. Ended up paying 98.10. Even though I filled the gas tank . That is a a rip off . I WILL NEVER RENT THERE AGAIN. . I only needed the truck to move a bed. The bill went over my budget so now I have an overdraft fee on top of getting ripped off.

Judy Drumm 
Rating:
5.0

Customer did not leave a comment.

Bruce Collier 
Rating:
5.0

Nothing really. Everyone was extremely helpful, and very courteous. I'll be using your services again in the near future. Thank you

Mary ann Croll 
Rating:
5.0

Absolutely nothing! Keep up the great work!

Timothy Gritman 
Rating:
5.0

Excellent service!

CESARADRIAN GUEVARA 
Rating:
5.0

Customer did not leave a comment.

Linda Sauerzopf 
Rating:
5.0

Make sure r oof doesn't leak

Fred Stevenson 
Rating:
5.0

Customer did not leave a comment.

Charles Strobeck 
Rating:
5.0

Customer did not leave a comment.

Joseph Brown 
Rating:
5.0

Customer did not leave a comment.

Shawn Schoch 
Rating:
5.0

Everything was perfect!

Gary Chapman 
Rating:
5.0

Amazing service! Fast, Friendly and very clean trucks. I have used this location many times and always perfect. I highly recommend!

Laura Davis 
Rating:
5.0

Customer did not leave a comment.

Jeff Hazelton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE GREEN 
Rating:
5.0

Everything was perfect

Michael Peters 
Rating:
5.0

Friendly, helpful, and knowledgeable employee. Van we rented was very nice. Clean and ran very nicely.

Patrick Murphy 
Rating:
5.0

Customer did not leave a comment.

Brainard Gordon 
Rating:
5.0

Customer did not leave a comment.

Anthony Napolitano 
Rating:
3.0

Customer did not leave a comment.

Agusta Racquel 
Rating:
5.0

Customer did not leave a comment.

Brainard Gordon 
Rating:
5.0

Good customer service

Chad Carless 
Rating:
5.0

Of all the U-Haul rentals this is the first location to be able to utilize the information entered in the website. Drivers license and credit card used during the online registration process was actually all that was needed. Fast check in and return of the trailer. Well done!!!

William Thorpe 
Rating:
5.0

Customer did not leave a comment.

Alvaro Moscoso 
Rating:
5.0

Car trailer was well maintained and handled load very well!

Charles Aicher 
Rating:
5.0

My experience with Home Self Storage was beyond expectations. ease of transaction, friendliness, professional and courteous and I Highly recommend! This group reflects an enormously positive representation for U-Haul. I will do business again and share with friends! Best Regards, Peter

Peter DePalma 
Rating:
5.0

Easy drop off very nice person who took the keys Buick and easy

Lee Mcgowan 
Rating:
4.0

Customer did not leave a comment.

tracy reinert 
Rating:
5.0

Nothing, service was amazing! Truck was in perfect condition, as described. It was very easy and I would definitely recommend.

Oliver Sage 
Rating:
5.0

Everything was perfect!

Daniel Bittenbender 
Rating:
5.0

Customer did not leave a comment.

Loueise Williams-Gee 
Rating:
5.0

The entire process was flawless from when picking the equipment up notifications of the contract processed rapidly, even attaching the trailer to my truck. upon my return very pleasant conversation no mechanical issues. It was the best decision I ever made for renting a trailer.

rick richardson 
Rating:
4.0

Customer did not leave a comment.

Elvin Mercado 
Rating:
5.0

Customer did not leave a comment.

Marc Lefedor 
Rating:
5.0

Customer did not leave a comment.

Jose Rodriguez 
Rating:
5.0

Continue to be the great you.

Francia Diaz 
Rating:
5.0

Customer did not leave a comment.

Robert Cunningham 
Rating:
5.0

Customer did not leave a comment.

Brett Hay 
Rating:
5.0

Bruce went above and beyond to help me with my recent rental.

Michael Mordocco 
Rating:
5.0

Bruce was wonderful assisting us with all of our needs today! Fantastic customer service. Made it such a convenient experience!! Thank you !!

Paul Passaretti 
Rating:
5.0

Customer did not leave a comment.

Aiden Leonard 
Rating:
5.0

Excellent service. Everything was great

Thomas Sroka 
Rating:
5.0

Everything was excellent

Daniel Bittenbender 
Rating:
5.0

Customer did not leave a comment.

JOHNANTHONY LILLMAN 
Rating:
5.0

Customer did not leave a comment.

Vasyl Lavryshyn 
Rating:
5.0

Customer did not leave a comment.

Mohammed Qureshi  
Rating:
5.0

Customer did not leave a comment.

Sean Mott 
Rating:
5.0

Customer did not leave a comment.

Vasyl Lavryshyn 
Rating:
5.0

N/A

Molly Rogers 
Rating:
5.0

Customer did not leave a comment.

Vasyl Lavryshyn 
Rating:
5.0

Very polite customer service highly recommend …

Fabian Torres 
Rating:
5.0

Customer did not leave a comment.

susan ferguson 
Rating:
5.0

Customer did not leave a comment.

Luis Hernandez 
Rating:
5.0

This location provides Excellent service every time

Eric Becker 
Rating:
5.0

Amazing people, would definetly recommend them and facility!

CHRISTOPHER GRAHN  |  Overall Experience 
Rating:
5.0

Nothing very good very nice and organized we will use again thanks

Fabio Martin 
Rating:
5.0

Customer did not leave a comment.

volodymyr yaroshenko 
Rating:
5.0

Customer did not leave a comment.

Jesse Diaz 
Rating:
5.0

The people at this location got their stuff together very helpful fast service and all around one of the nicest people I ever met in my life

Charles Stinger 
Rating:
5.0

Great customer service

Charles Jackson 
Rating:
4.0

Customer did not leave a comment.

chuck weiss 
Rating:
5.0

Handled very well all the way around

Sheila Wismer 
Rating:
5.0

Customer did not leave a comment.

Paola Abreu 
Rating:
5.0

Customer did not leave a comment.

Stephanie Uhnak 
Rating:
5.0

We have used this location many times in our family They are pleasant to work with each time we have had a need to use a Uhaul

Donna Keeley 
Rating:
5.0

Customer did not leave a comment.

Daniel Bittenbender 
Rating:
5.0

Customer did not leave a comment.

Alan Weber 
Rating:
5.0

Customer did not leave a comment.

Steve Kaufmann 
Rating:
5.0

Customer did not leave a comment.

LAURA REILLY 
Rating:
3.0

Vehicle was made available to me with barely any gas. Maybe an 8th of a tank... it didnt occur to me to take pictures. I called imediately (from a gas station) at almost 9pm and was told i needed to return it with a quarter if a tank. I wasnt happy about either circumstance. Also, pick up was very diificult...it took me a long time to get the digital check in to work. It kept telling me that my picture didnt match the liscence...my picture is a few years old and it was dark and my hair wasnt styled the same way. i found it all highly frustrating.

Barbara Bravo 
Rating:
5.0

Bruce and Dan are wonderful. They were so helpful and kind. They answered all my questions with patience. I highly recommend this location to anyone looking to rent a truck with a smooth transaction.

Valerie Shanley 
Rating:
5.0

Great staff!

Marlyn Dakle 
Rating:
5.0

Customer did not leave a comment.

Nicholas Gouny 
Rating:
5.0

Customer service was great! Extremely helpful and very informative. Pleasant!!

Jeana Keiser 
Rating:
5.0

Although I was able to connect to my phone when I found the right spot. Wi-Fi for your customers, would be a great improvement at your site. It would make it so much easier and faster.

Luis Linares 
Rating:
5.0

Customer did not leave a comment.

Melissa Bakke  |  Overall Experience 
Rating:
5.0

It was a pleasant experience over the years and I felt the staff was always eager to help when ever I had a question.

John Belson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Bachert Jr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Murray  |  Overall Experience 
Rating:
5.0

also very reasonably priced

Susan Airola  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Culley Martin  |  Overall Experience 
Rating:
5.0

Everyone there was very nice and helpful

Cory Seip  |  Overall Experience 
Rating:
5.0

The gentleman that works there is very kind and helpful.

ALLEN ORLICK  |  Overall Experience 
Rating:
5.0

Bruce was wonderful, accommodating and patient throughout the entire process. I would definitely recommend this location to my associates, family and friends. Bruce thank you for your service!

carol moore  |  Reservation 
Rating:
4.0

The storage unit was clean. I have the 10x10 and was able to fit 2 rooms spaciously.

LYDIA SULLIVAN  |  Reservation 
Rating:
5.0

Very freindly staff.

WILLIAM BREIDENBACH  |  Overall Experience 
Rating:
5.0

Great facility. Storage unit was always dry and area well maintained. Staff friendly and professional. I would definitely use this facility again in the future and would recommend to anyone.

VICTORIA PALKA  |  Overall Experience 
Rating:
4.0

Friendly helpful staff, clean facility.

ROBERT MCVEIGH  |  First Impressions 
Rating:
3.0

I had canceled this reservation due to inconvenient office hours.

Privacy Request  |  First Impressions 
Rating:
4.0

Man in the office was VERY helpful and accommodating. Would refer others to your storage facility.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top