Comentarios del cliente para Home Hardware Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Home Hardware Inc

Grado total:

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Matthew M. en

Grado:

Since it’s located at a hardware store, it would be helpful if SOMEONE had a bit of knowledge about U-Haul other than just cashing customers out and handing them keys. In addition, the location is a little confusing.

john V. en

Grado:

El cliente no dejó un comentario.

Karen C. en

Grado:

No wait. Very accommodating and friendly

Emily D. en

Grado:

El cliente no dejó un comentario.

Tiffany A. en

Grado:

Very great customer services, the lady who rented the uhale, she has excellent customer services, and we need more people like her

Clint J. en

Grado:

El cliente no dejó un comentario.

Arneshia A. en

Grado:

El cliente no dejó un comentario.

Lawrence F. en

Grado:

El cliente no dejó un comentario.

Jennifer D. en

Grado:

The staff was very friendly. Dropping off the truck was very easy and convenient.

HARRY H. en

Grado:

Pre-check to make sure that all needed equipment is at the location when customer comes to pick up the truck. We made do, but were not the happiest of customer in the end.

Cameron K. en

Grado:

El cliente no dejó un comentario.

Victoria H. en

Grado:

El cliente no dejó un comentario.

Kord R. en

Grado:

El cliente no dejó un comentario.

DAVID C. en

Grado:

El cliente no dejó un comentario.

Steverson J. en

Grado:

El cliente no dejó un comentario.

Tiffany G. en

Grado:

Easy pick up location. There was a dirty food container in the vehicle and the truck almost didn’t start. Thankfully we made it to our destination 300 miles away but it made me very nervous the truck wouldn’t function the whole trip.

ken v. en

Grado:

El cliente no dejó un comentario.

marc s. en

Grado:

El cliente no dejó un comentario.

marc s. en

Grado:

El cliente no dejó un comentario.

Adam L. en

Grado:

El cliente no dejó un comentario.

Monica O. en

Grado:

Nothing no changes. Everything went well

KEVIN A. en

Grado:

El cliente no dejó un comentario.

audra n. en

Grado:

The person working there was not knowledgeable and any questions I asked about my rental. She was super slow and not friendly. She made me feel as if my time wasn’t important and I was bothering her.

Richard P. en

Grado:

Friendly courteous service helpful with attaching the tow dolly to my truck and returning it hassle free

harold N. en

Grado:

Very happy with service. Very kind and fun to work with . The Ace Hardware is awesome and friendly and helpful. .

Daniel L. en

Grado:

Best place and friendliest staff. Would recommend to my dearest friends and family.

Cynthia K. en

Grado:

El cliente no dejó un comentario.

Charles L. en

Grado:

El cliente no dejó un comentario.

Charles L. en

Grado:

El cliente no dejó un comentario.

Charles L. en

Grado:

El cliente no dejó un comentario.

Carol T. en

Grado:

They were excellent here and went above and beyond for me. Thank you for all your help!

William V. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

Everyone was friendly and efficient. I thought the cashier was the best reason to return.

Douglas B. en

Grado:

Great place and people running it was wonderful to work with!!!!!

Oleg G. en

Grado:

Outstanding customer service!

richard s. en

Grado:

El cliente no dejó un comentario.

flor j. en

Grado:

None

debra b. en

Grado:

El cliente no dejó un comentario.

randy o. en

Grado:

The prices were NOT what they were when I reserved the truck and tow dolly. Then the truck was "upgraded for free" to a gas guzzling hog of a truck. The price I was charged was around 300$ bucks more on the truck. And around 100$ more on the tow dolly. I told the guy I turned the truck into about it and he said he gets complaints like this all the time. So apparently it isn't an isolated thing U-Haul does. I'm planning on moving again because of work and I AM NEVER GOING TO USE U-HAUL AGAIN. I DO NOT RECOMMEND THIS COMPANY FOR A FREIND EITHER.

Charita B. en

Grado:

The lady who checked me out was amazing and very attentive.

Jesus M. en

Grado:

They need to improve the customer service because the second time i extend the service a employee was rude on the phone.

Larry C. en

Grado:

El cliente no dejó un comentario.

Timothy M. en

Grado:

Check out the equipment better before renting it out. I had to drive from Charlotte, NC to Columbus, GA with my fingers crossed that I wouldn't have a blow out.

Amy N. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

El cliente no dejó un comentario.

lettitia c. en

Grado:

El cliente no dejó un comentario.

Bonnie V. en

Grado:

El cliente no dejó un comentario.

Joseph R. en

Grado:

El cliente no dejó un comentario.

Corneilus D. en

Grado:

El cliente no dejó un comentario.

Stuart G. en

Grado:

El cliente no dejó un comentario.

Briana L. en

Grado:

I was giving the wrong information about mileage I was told that I had unlimited mileage and I was charged for mileage overages.

James M. en

Grado:

El cliente no dejó un comentario.

Bonnie U. en

Grado:

El cliente no dejó un comentario.

Sean M. en

Grado:

This was not my intended pick up. I did not know until I got to Auburn and they told me they did not have a truck. I was extremely angry and will never use Uhaul again!

susan p. en

Grado:

This location as well was very well staffed. Friendly and helpful.

Richard G. en

Grado:

El cliente no dejó un comentario.

Jordan K. en

Grado:

El cliente no dejó un comentario.

Madhusudan B. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

El cliente no dejó un comentario.

JAMES S. en

Grado:

Diane and the crew were very helpful. Awesome service!!!!

Tienchai P. en

Grado:

Continue the good job.

Richard E. en

Grado:

My order confirmation email and my order info listed in the UHaul app contained different instructions and locations on where to pick up the UHaul truck. I went to the storage business office to ask in person how this works, and I was told on my order date I need to go to the specified location, select the button in the app to retrieve my truck, and the app would tell me where the keys were hidden in the truck. On the morning of my order, the previous user of the truck was an hour late delivering the truck back to the location. Then I had to wait another hour for the hardware store to complete her transaction and begin mine. They told me a completely different set of instructions on how to obtain the truck than what I was told previously. And had the truck even been there on time, the store would've been closed anyways so I wouldn't have been able to get the truck without going inside the store and being checked out through them. The hardware store told me that due to all these issues, they'd give us a mileage discount, but my bill shows I was charged the full amount. The whole process was frustrating, confusing, and wasted a great deal of my time on a day where I couldn't afford to waste time. I'm super disappointed and won't be using this service ever again.

Dorothea H. en

Grado:

El cliente no dejó un comentario.

Erwin V. en

Grado:

El cliente no dejó un comentario.

kathy c. en

Grado:

El cliente no dejó un comentario.

Jennifer r. en

Grado:

The truck was extremely uncomfortable in the ride. I’m glad I only went a short distance. Also there were no instructions given for returning the truck if the store was closed-no clue where they wanted it parked, etc...

carrie b. en

Grado:

It was a perfect exsperience

H Bryan F. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

I dropped the truck at this location because it was the nearest to Me. The other location would been more miles than I was allowed. I consider it a UHAUL responsibility to locate trucks where UHAUL needs them....not the Customer renting a truck....just My humble opinion! I dropped the truck off at the UHAUL nearest to Me.

Michael H. en

Grado:

Outstanding service at this location! What more could I say. It was the location nearest to My drop point....and the drop point that I had requested.

Roger T. en

Grado:

This contract was a good example of great service and great equipment. Thanks to ‘D’.

valerie p. en

Grado:

Since truck was returned during non-business hours there were procedures that had to be followed using a smart phone that not everyone has...

Caitlin E. en

Grado:

It was a pleasure to work with Diane. She was very nice and friendly. Wonderful customer service. Would definitely recommend this place.

Jocelyn T. en

Grado:

El cliente no dejó un comentario.

Shahidah A. en

Grado:

Nothing! The Associate was Awesome!

Lorrie R. en

Grado:

Diane was so nice and helpful. Would highly recommend this location.

Julia H. en

Grado:

El cliente no dejó un comentario.