Customer Reviews for Home Essentials
(U-Haul Neighborhood Dealer)

29 reviews

1701 N Larkin Ave #305   Crest Hill, IL 60403

(779) 379-7728

Office Hours

  • Mon-Sat: 10 am–5:30 pm
  • Sun: 12 pm–4:30 pm

Services at this Location:

Contact Us

(779) 379-7728

1701 N Larkin Ave #305
Crest Hill, IL 60403

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–5:30 pm
  • Sun: 12 pm–4:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

My experience with this place was disappointing. The van was very old and dirty, and the fuel indicator wasn't working properly. I put $25 worth of gas for a 50-mile trip, but I was charged an extra $35 for gas by them. This was frustrating and unexpected. Overall, I wouldn't recommend this place for your moving needs.

Tika Bista 
Rating:
1.0

Charged me way to much money

Cristian Mil-Campechano 
Rating:
5.0

Customer did not leave a comment.

Julio Osorio 
Rating:
5.0

Staps inside the truck to tie moving

Vamsi Krishna 
Rating:
5.0

Great experience. Super people to work with.

Kim Tuggle 
Rating:
5.0

Customer did not leave a comment.

Daniel Estrada 
Rating:
3.0

Customer did not leave a comment.

lawrence park 
Rating:
1.0

Not told to go behind the building. Lot was dark and secluded. Then put in charges that were not correct.

Joan Hall 
Rating:
5.0

Customer did not leave a comment.

Monique Anderson 
Rating:
5.0

Customer did not leave a comment.

Chris Dunphy 
Rating:
4.0

Great service

Pablo Mejorada 
Rating:
5.0

Customer did not leave a comment.

Brian Cain 
Rating:
4.0

Customer did not leave a comment.

Susan Harkins 
Rating:
5.0

Everything was fine.

Josephine meitz 
Rating:
1.0

Customer did not leave a comment.

Shannon Kelley 
Rating:
3.0

Was doubled charged. The lady said she would fix so I hope is resolved soon.

Richard Reynolds 
Rating:
5.0

Customer did not leave a comment.

IBRAHIM ALTAMIMI 
Rating:
5.0

Customer did not leave a comment.

Nicole Castro 
Rating:
5.0

Responsive and very courteous staff.

Dennis McGee 
Rating:
3.0

The sales person did not come out to truck to check it in and did not verify fuel amounts at drop off and I was charged

Brenda Maxwell 
Rating:
2.0

Have Representatives that give a care about their equipment and the people whom are using the service based on the U-Haul reputation, not everyone who rents your named equipment is promoting the standard you may think

Donald Bayless 
Rating:
5.0

Customer did not leave a comment.

David Bayles 
Rating:
3.0

When reserving equipment please state that there will be a deposit requires on the website. I did not know that a deposit was required until I picked up the equipment.

Jose Martinez 
Rating:
5.0

Maybe a Uhaul sign visible on the store front that can be seen from entering the shopping center. Google directions lists the wrong building. Other than that everything was smooth.

Joshua Rader 
Rating:
3.0

The van was falsely advertised as a different vehicle. Then it was filthy inside. Then the person that rented it to me assured me my queen size mattress would fit vertically in the back. It did not. Then when I got back to turn the vehicle in I stood there discussing my issues with them and they failed to check the vehicle in on time and charged my an additional day. When I saw this on my emailed receipt I called immediately and spoke with Abraham and he assured me he would issue a credit/refund for the additional day. I found out today speaking with your customer service that did not get done. He also said he would have someone from Uhaul contact me on Monday. That also did not happen. We ended up having to rent another trailer yesterday to complete our move since we could not get all we needed into the van on Saturday

Kimberly Brown 
Rating:
5.0

The truck share check-in is a complete and total disaster. I ended up bailing on the check in, and went inside to deal with staff on-site.

THOMAS LOBBES 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER LEYDEN 
Rating:
3.0

Smelled like bums were fucking in the sun

ANGELO QUINTANILLA 
Rating:
5.0

Overall an excellent experience. The whole transaction was under 90 mins.

Jerman Kyle 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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