Customer Reviews for Hollis Unlimited LLC
(U-Haul Neighborhood Dealer)

815 comentarios

220 Sunset Blvd Ste A   Sherman, TX 75092

(903) 487-0428

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(903) 487-0428

220 Sunset Blvd Ste A
Sherman, TX 75092

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4:30 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

I had called and told them I am running late by few minutes. I reached there at 4:45p and they were open till 5pm but they locked up the key in the lock box and told me last rental is at 4:30pm. I had barely any signal and had to download the app and get the key through the app. Took me over 40 mins to do that. The lady could have just helped me When putting the key in the box as I had seen her do that and asked if she could help but she said no. Would not recommend anyone due to bad service. It would have taken her 5-10 mins to help me but instead I spent 35-4o mins out her store.

Dilpesh P. 
Clasificación:
4.0

Nothing. The Uhaul experience was as good as any I have ever used. The only reason I did not give 5 stars is because it is not a dedicated Uhaul store. That is all. Have used before and plan on using again.

Barry B. 
Clasificación:
3.0

Walk around with customer.

Tim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna H. 
Clasificación:
3.0

Repair the AC

Kevin L. 
Clasificación:
5.0

Trailer was very dirty inside, covers I rented were covered in leaves. However this is not unique to this location. I have rented trailers from locations around the US, I have never encountered one that was clean.

Peter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobbie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

The gal that helped me was very informative and nice, got me going quickly , yes I will rent there again ,

Scott P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Glen H. 
Clasificación:
5.0

Great location and easy to get out of

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zaid A. 
Clasificación:
1.0

No AC, low tire pressure and wouldn't accept my coupon!

Rock B. 
Clasificación:
5.0

Thank you ! Your were a great help explaining the process.

Jeannie M. 
Clasificación:
5.0

Nothing this place is awesome. Used them 3 times.

Billy M. 
Clasificación:
5.0

Fantastic service would do it again ! Great price also

Brandon T. 
Clasificación:
4.0

Keep doing what you are doing.

Donna R. 
Clasificación:
1.0

Unorganized, poor customer service & rude employees…I didn't know that the uhaul had a certain time to be returned and I missed it by 2/hrs but turned in the same day, due to getting off work later than usual and they couldn't reimburse me for the extra day they have charged me…was told you missed the drop off time this was my very first time renting a uhaul and I promise I will never rent one again

Jodie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colby C. 
Clasificación:
4.0

Good location, pot holes on back side of building where you pick up is really bad. People are very friendly.

Roy F. 
Clasificación:
5.0

Excelent!!

Sandra N. 
Clasificación:
2.0

I originally requested a 4 hour rental, but was told that I could only use it for 3 hours. Plus, the app said I could pickup at 7am but when I arrived and began the process, I was informed that I had to come back 2 hrs later. No codes were provided for my on time pickup at 7am.

JEFF P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana W. 
Clasificación:
5.0

Awesome location, Friendly Staff. Quick and easy every time.

David S. 
Clasificación:
5.0

Hollis unlimited had perfect hours for a Saturday and their customer service was 2nd to none

Amanda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip S. 
Clasificación:
5.0

Great service. TY

PATRICK L. 
Clasificación:
4.0

Everything was great

Jeffrey B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tiffany P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcelo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond B. 
Clasificación:
5.0

Great service. Easy in and out

Robert S. 
Clasificación:
3.0

The location of the trucks in relation to the key boxes was unusual and far apart, especially for a sketchy neighborhood.

Steven T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria Z. 
Clasificación:
5.0

Uhaul is very overpriced compared to hertz and budget. The location was fine, but I will not be using uhaul again due to the pricing.

Katherine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

Both pick up and drop off personal were excellent

Malcolm B. 
Clasificación:
5.0

I've rented at least 20 trucks over the years. This location was the best and most pleasant I've had to deal with. It was a flawless rental, owners were very nice and helpful. I would rent here in the future even if I had to pay extra milage just to get it from them.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicholas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Nothing I can think of right now. I would like to mention how friendly and courteous the staff is at Hollis. Great service! I appreciate it!

William B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sheri S. 
Clasificación:
3.0

More friendly customer service I have used this location before and great customer service but I guess this time the representative that was helping me was not having a good day….

Mollie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

I dropped the trailer off after business hours using the online app. Very convenient and easy to use.

Jon S. 
Clasificación:
2.0

As a second hand store this is a nice place, but no for a uhaul center. IN picking up the truck the associate did not know anything about the truck, just it was on the side.

John M. 
Clasificación:
4.0

I made a rental reservation to include a furniture dolly. When I arrived to pick up my truck I was told they had no furniture dolly for me. The lady was not apologetic at all and did not provide any solutions to the problem even though I had the reservation showing that it was to be there. Made the moving of furniture very inconvenient.

Thomas K. 
Clasificación:
5.0

Great service here.

John S. 
Clasificación:
4.0

This was a smooth, honest transaction. I was very pleased this time.

CAROLYN M. 
Clasificación:
5.0

I love renting from here

JOEL K. 
Clasificación:
4.0

No hassle pick up, nice representative

KAREN A. 
Clasificación:
5.0

The two young gals were professional, curteous, friendly, and polite!

HAROLD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER J. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHAEL M. 
Clasificación:
5.0

trailer jack needed to be lubricated as it was difficult to fully raise; tie down ratchets needed to be lubricated as they were stiff and hard to operate

RICHARD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
2.0

ended up not using it and still got billed

james B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene G. 
Clasificación:
5.0

You guys were great no improvement needed..Thanks alot for your service...

Sandra B. 
Clasificación:
1.0

El cliente no dejó un comentario.

MICHAEL EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIMEKA S. 
Clasificación:
3.0

Service was great

DAVID T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexia R. 
Clasificación:
5.0

The staff was very friendly and helpful.

Kenneth M. 
Clasificación:
5.0

Everything was great nothing I can think of to improve on

Jeffrey M. 
Clasificación:
3.0

Online check in was a nightmare and took over 30 minutes. I will never use it again, and honestly after the experience if I can avoid UHaul I will. If, however, I am unable to find another brand of truck locally I will definitely only do an in person pick up.

John S. 
Clasificación:
5.0

The truck cabs are not meant for tall or larger people. I had a very uncomfortable ride driving from Sherman to Austin and then back to Shermin. My legs were very cramped as a 6' tall man. My brother had to move his left leg over to the middle of the truck because he has no leg room or comfort on the ride back. He is 6'1. I will not recommend U-Haul to friends or family in the future because of these reasons. Maybe I can find a better company that is more interested in the comfort of their driver and passengers instead of cramming the max cargo space. If U-Haul ever decides to re-design their trucks with a lot more room in the cab, then perhaps I would change my opinion.

Mark R. 
Clasificación:
2.0

The truck we received did not have a full tank of gas when we acquired it. We drove less than 10 miles, gas gauge barely moved, and then was charged a quarter tank of gas. I did not agree to the charge when I returned the equipment. Then yesterday i got charged anyway, without anyone reaching out to me. I was ripped off. Will never use this site again.

Jon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick E. 
Clasificación:
5.0

I'm not going to recommend Uhaul to anyone.

Greg W. 
Clasificación:
5.0

The people are always friendly and courteous. They are the only place i rent from.

BILLY S. 
Clasificación:
5.0

I do not appreciate the method you are using for the gas "estimated use". Several years ago I rented several U-Haul trucks when the renter was expected to return the truck with a full tank, I think that method was much more accurate and "user friendly" than the method you are currently using. Ray Adam

gregory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethan M. 
Clasificación:
4.0

Excellent service from the staff

Michael R. 
Clasificación:
3.0

Advise customer that this location is closed on Sunday, would sure help.

RICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal G. 
Clasificación:
5.0

The ladies of Hollis were warm and welcoming. I was greeted instantly at the door in a very professional and welcoming manner and as an individual who had recently lost everything to an apartment fire, hence the U-Haul rental upon this instance, they were very sympathetic and accommodating towards my situation and went above and beyond in their service to make sure that myself and my family were taking care of. Is with great pride to report that this location and the individuals of it are a shining star amongst the service. The equipment was not faulty, well-kept and clean, and the maintenance on it was outstanding. Thank you so much to the wonderful individuals of Hollis unlimited for the service and compassion.

STEPHEN L. 
Clasificación:
5.0

excellent

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARVIN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN PAUL JR M. 
Clasificación:
4.0

El cliente no dejó un comentario.

paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
4.0

El cliente no dejó un comentario.

melanie M. 
Clasificación:
5.0

Both female employees that were there were very polite and helpful.

brentan U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt W. 
No se han enviado comentarios para esta ubicación.

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