Comentarios del cliente para Hold More Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hold More Self Storage

Grado total:

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Stephen P. en

Grado:

El cliente no dejó un comentario.

keith P. en

Grado:

2nd experience with Hold More Storage. Outstanding customer care!!

Randall K. en

Grado:

Dictating what employees can do on their personal time is cause for a boycott. I will not be using uhaul again by any means necessary. I will influence everyone I can to do likewise.

Jonathan D. en

Grado:

El cliente no dejó un comentario.

Glenn C. en

Grado:

Great service. Fast, easy, good value.

Wesley B. en

Grado:

El cliente no dejó un comentario.

Glenn C. en

Grado:

Very friendly, quick and reasonably priced. Great experience.

john H. en

Grado:

El cliente no dejó un comentario.

Noelle A. en

Grado:

This was the first time that I used the U-Haul App to pick up a vehicle prior to the store opening. The process was super smooth and the app was easy to use! I will definitely be utilizing this service again. Overall, customer service in the office was fantastic upon drop off. Thank you so much!!!

Dennis K. en

Grado:

El cliente no dejó un comentario.

Stevie L. en

Grado:

I specifically told him I didnt want the insurance. I didnt notice he had added it on the invoice till I had it printed at the uhaul in Tennessee. That cost me $40.

MARC M. en

Grado:

El cliente no dejó un comentario.

lena G. en

Grado:

easy to use

Walter T. en

Grado:

El cliente no dejó un comentario.

Kim K. en

Grado:

Nothing at all!!

Robert N. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

Grado:

El cliente no dejó un comentario.

Franklin B. en

Grado:

Process was simple and the guy at the place was super polite and helpful . I will return to this location in the future .

Jared M. en

Grado:

El cliente no dejó un comentario.

Josh W. en

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El cliente no dejó un comentario.

Cy C. en

Grado:

El cliente no dejó un comentario.

Andrew C. en

Grado:

great service!

ROBERT S. en

Grado:

Friendly and helpful staff

Richard R. en

Grado:

El cliente no dejó un comentario.

REED S. en

Grado:

El cliente no dejó un comentario.

Emad A. en

Grado:

El cliente no dejó un comentario.

elizabeth M. en

Grado:

The location was easily accessible and the gentleman who unhitched me was very friendly and accommodating.

Victor K. en

Grado:

El cliente no dejó un comentario.

James W. en

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El cliente no dejó un comentario.

Alan M. en

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El cliente no dejó un comentario.

Kunal U. en

Grado:

El cliente no dejó un comentario.

Gregory N. en

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El cliente no dejó un comentario.

Matthew B. en

Grado:

Owner/operator is great. Very helpful!

Frank T. en

Grado:

Have wider variety of selection. Hire couple more guys to assist the one guy.

Cuma R. en

Grado:

This location was not my original pickup location but this location really stepped up to make my move easy when the Tri-Village location dropped the ball.

Travis M. en

Grado:

El cliente no dejó un comentario.

Diane N. en

Grado:

El cliente no dejó un comentario.

Karen K. en

Grado:

This was a wonderful experience. I would not reserve online in the future.. I would just stop in and make the reservation in person. Super friendly and personable!

Ian A. en

Grado:

Equipment, a trailer I rented was damaged. The person I rented from when I returned was not there and his replacement did not know of the preexisting problem with the trailer. This led to a long check out process and much confusion on the person checking me out.

Michael M. en

Grado:

El cliente no dejó un comentario.

Michele H. en

Grado:

Easiest return ever. Will use these guys in the future.

Caleb P. en

Grado:

El cliente no dejó un comentario.

DAVE E. en

Grado:

Make it easier to order and reserve a car hauling trailer. It took us at least 4 try’s before it would go all the way thru with my card. Your guy Ron has unbelievable patients.

David S. en

Grado:

El cliente no dejó un comentario.

Bradley B. en

Grado:

Was sent to this facility after the truck I rented more than a week in advance was not available at the original rental address on Dublin. Was told to find another truck on our own and they would give us a 50 .00 credit. Found them the truck we rented at a location 20 miles further from the original rental site. Went to that facility and had to wait over an hour for the access code to get into the gate. The original pre paid pre reserved truck was to be available at 11:30 am. Was not able to get the new rental until 3:30! Pm. not at all happy with either location used Very poor experience

Jackie B. en

Grado:

El cliente no dejó un comentario.

MARY D. en

Grado:

Ron is great to work with. Highly recommend.

Kartik B. en

Grado:

Extended hours might be helpful

Tamara A. en

Grado:

Awesome place...kind, courteous and very helpful!

Paul B. en

Grado:

El cliente no dejó un comentario.

Joel B. en

Grado:

The truck was filthy inside and out. It was old and beat up. I was only doing local moving so not such an issue, but I would not have accepted the truck if I was doing long distance moving.

LAURENCE B. en

Grado:

Excellent customer service.

Eric L. en

Grado:

El cliente no dejó un comentario.

Art B. en

Grado:

El cliente no dejó un comentario.

jane P. en

Grado:

El cliente no dejó un comentario.

Robert Y. en

Grado:

El cliente no dejó un comentario.

Kei M. en

Grado:

I was greeted quickly and was provided assistance to detach the trailer from my truck. Thank you!

Patrick C. en

Grado:

El cliente no dejó un comentario.

stephen R. en

Grado:

El cliente no dejó un comentario.

Kate W. en

Grado:

This is a poor rating not due to the vehicle or service at the site but due to your moving helpers that is provided by your assistance. This was an absolute nightmare of a move as movers canceled at the time they were to show up. New movers found through you all showed up 4 hours late and then were horrible to work with and left pot in our home that my child could have found. This was beyond anything that I would have ever expected from a company that I have used for every one of my moves.

tanja H. en

Grado:

Check-in/out was a breeze. Equipment was new and in very clean condition.

Timothy K. en

Grado:

El cliente no dejó un comentario.

Kei M. en

Grado:

Friendly.

Joshua K. en

Grado:

Great customer service!

Gary R. en

Grado:

El cliente no dejó un comentario.

Saeed N. en

Grado:

El cliente no dejó un comentario.

Thomas F. en

Grado:

El cliente no dejó un comentario.

Paul H. en

Grado:

For an older body truck, it ran really well. Friendly service, great location.

Kenneth K. en

Grado:

El cliente no dejó un comentario.

Cecil J. en

Grado:

Making me rent the trailer for 5 days instead of 2 is not right, This is a rip-off.

David C. en

Grado:

Windshield wipers need to be replaced

Donald S. en

Grado:

Don't Change A Thing. We Will Use U haul Next Time. Thanks For All Your Help. DJS.

Chadwick L. en

Grado:

Very good experience. Truck was clean and ran well. Customer service was top notch and on the spot with everything. Recommend this site for Uhaul rental any day.

Salah Z. en

Grado:

Quick and easy

Brian N. en

Grado:

El cliente no dejó un comentario.

Steven J. en

Grado:

El cliente no dejó un comentario.

Grant L. en

Grado:

First time I’ve used your 24-7 service and it was great. Everything worked as designed and I was able to move a couple of big chairs even when the facility was closed. I will definitely use it again. :-)

Morgan B. en

Grado:

We were pleased with out experience but it would be nice to have some additional lighting. I wouldn't go there after dark by myself because our unit was completely in the dark.

Norman S. en

Grado:

Will use again frequently

Stephanie E. en

Grado:

The man at the desk was very nice and made the experience painless

Doug F. en

Grado:

El cliente no dejó un comentario.

Wendy F. en

Grado:

El cliente no dejó un comentario.

Todd D. en

Grado:

El cliente no dejó un comentario.

Matt L. en

Grado:

El cliente no dejó un comentario.

Lee D. en

Grado:

The man who checked me in was awesome! Great customer service!!!!!

Michael S. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

El cliente no dejó un comentario.

Jeremiah F. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

Great service!

Kimberly B. en

Grado:

El cliente no dejó un comentario.

Nickolas G. en

Grado:

The location is great. U-Haul needs a system that tells them what locations have their equipment.

Fred D. en

Grado:

This truck was on its absolute last legs. Could barely unbuckle the seatbelt, the “cigarette lighter” charging port was completely pushed into the console and unable to be used, and removing the keys was a challenge every time. The right corner in the back of the cargo area was taken up by a dolly and pad bags that I didn’t want to use and if I moved them I would have been charged. This truck was also the wrong size I has originally reserved a different car. The location itself did fine, but Uhaul failed.

Masooma N. en

Grado:

El cliente no dejó un comentario.

Ron M. en

Grado:

Trying to get a "real" final bill/invoice receipt has been a painful experience....UHaul keep sending email message with non-standard image files - - whatever a "png" file format is??!! ... sent a reply asking for a PDF or MS-Word file format instead and UHaul sent another non-standard file format attachment...C'MON!!!...how hard is it??!!!!!

Craig M. en

Grado:

El cliente no dejó un comentario.

Kevin B. en

Grado:

THANK YOU!

Ruth S. en

Grado:

they were very helpful

Brook H. en

Grado:

The owner is very nice.

nancy H. en

Grado:

We were returning the truck at a time when the location would not be open, but they told me every step that we needed to do when we got there, and the instructions were perfect, so it was easy!

Cindy L. en

Grado:

El cliente no dejó un comentario.

Gene W. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

JOSHUA P. en

Grado:

None

JANA J. en

Grado:

The facility was what we needed for our transition. Earlier or later business hours would have been more convenient in some cases, however, that was not a deterrent for us using the facility.

MATT S. en

Grado:

Convenient location - quick and easy to get set up - highly recommend!