Customer Reviews for Holcomb Bridge Chevron
(U-Haul Neighborhood Dealer)

1,848 comentarios

1360 Holcomb Bridge Rd   Roswell, GA 30076

(770) 649-0929

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    8 a. m. - 2 p. m.
Horario especial
  • 2/7/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(770) 649-0929

1360 Holcomb Bridge Rd
Roswell, GA 30076

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    8 a. m. - 2 p. m.
Horario especial
  • 2/7/2023: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Was met outside. Gentlemen told me where to park. Unhooked the trailer for me. Very simple. The exact opposite of picking it up.

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

josue R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
4.0

The sensor for tire pressure was broken in our truck. We reported it before we pulled out and they told us to "just ignore" - a little unsettling in a rental vehicle.

Greg N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

Very helpful staff

jeffery J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Macartur S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina H. 
Clasificación:
5.0

Customer service was extraordinary--happy, efficient, knowledgeable gentlemen!

Sheryl R. 
Clasificación:
5.0

Very nice people with high professional commitments. A++++ in my book!

RICHARD V. 
Clasificación:
5.0

El cliente no dejó un comentario.

R William K. 
Clasificación:
5.0

Check your CC for any unauthorized payments immediately after submitting payments for the rental.

Devone T. 
Clasificación:
5.0

Excellent customer service

Melanie M. 
Clasificación:
5.0

Excellent service and I would come back and recommend!

ANTONI T. 
Clasificación:
5.0

Customer service was friendly and nice.

CHARLES W. 
Clasificación:
4.0

The 20' truck I rented had a fuel leak and was reported to the person in charge when I got back. Hopefully, before the next person rents it. It gets fixed. If not you could have a ticking time bomb on your hands.

Darroll T. 
Clasificación:
5.0

The people who run this location are wonderfully personable and helpful. We have used the the site several times and have not been disappointed.

David K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

I enjoy doing business here and appreciate the friendly staff.

James M. 
Clasificación:
5.0

Friendly and helpful. Will use them again.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lanalee S. 
Clasificación:
5.0

They took care of me that everything was setup correctly. Also very friendly!

robin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray R. 
Clasificación:
5.0

Staff is always friendly and polite.

Joseph L. 
Clasificación:
4.0

El cliente no dejó un comentario.

william R. 
Clasificación:
5.0

Improve the online check-in process. It was not a good experience.

James R. 
Clasificación:
5.0

It was raining cats and dogs and the guy came out in his rain coat unhooked my trailer and took care of it all… with a smile! I thought he was really fantastic!

Brett J. 
Clasificación:
5.0

The drivers side door was a little difficult to shut leaving a gap for wind noise but I've rented trucks numerous times and road noise is just part of the experience

Brian S. 
Clasificación:
5.0

The place is really good, & the customer service is excellent, they so friendly & very professional

MARTIN G. 
Clasificación:
2.0

I never should been rented the trailer. Trying to tow caused engine trouble and multiple delays. The website claims that they won't rent equipment that is not suitable and nothing was mentioned. I have incurred nearly 2500$ of additional costs. I would have just rented a truck in the first place.

Naomi T. 
Clasificación:
5.0

El cliente no dejó un comentario.

courtny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura F. 
Clasificación:
5.0

Awesome👌 service

Dwight C. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey D. 
Clasificación:
5.0

Easy online scheduling and great customer service on pickup of vehicle. This was my 2nd time renting a cargo van. Vehicles were clean and well maintained.

Fay M. 
Clasificación:
3.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Rented a 9" van to pick up a sectional last minute. Reserved online, check out was fast and easy. Very pleased with the experience.

Iris M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

Fast, friendly

Mike D. 
Clasificación:
5.0

Rep was friendly, transaction was quick, hook-up was quick. Nothing negative to report.

Joseph L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl P. 
Clasificación:
5.0

Though nothing was wrong with the truck itself my friend said the sound was a little off when speeding up. Heard something that sounded almost like someone honking but no one was even near me the road was empty. He says maybe its just an older truck or maybe the engine needs to be looked at. But if he says it I believe him. Has a lot of experience with renting trucks and hauling equipment.

George S. 
Clasificación:
5.0

Extremely helpful and courteous

Steve R. 
Clasificación:
5.0

Excelent

Freddy M. 
Clasificación:
2.0

Poor parking situations. Confusing instructions from employees for parking, told me my car was "safer in this spot" which is not what you want to hear. Truck needed cosmetic work and new brakes.

Alexander W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
3.0

I arrived and was told my reservation was canceled because I was more the 30 mins past my 1:00pm pickup time. What are you doing? I rented the damn truck! If I'm late picking it up, then that just means I better hustle to get it back on time. Who are you to try to rent it to someone else?? Absolute FRAUD!!!

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sebastian M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erasmo S. 
Clasificación:
4.0

The self check in and out process was overly complicated with the required pictures and added steps. I had to add pictures of my drivers license twice. Once at pre-check in and again when checking in. After checking in, I still had to go inside to get the keys to the truck. Knowing what I know now, I would have just gone inside and had an employee do all of these steps for me.

Christofer G. 
Clasificación:
1.0

It's not the location, it is the UHaul policy for rental pick up. We are a theater company and we have used Uhaul for decades. The General Manager from our company has always rented the trucks with our company credit card, then we put the drivers name and license information on the rental then we call to confirm the information. Even with all of this we had a very difficult time picking up the trucks twice in the last few weeks. We will be looking into other options for the future.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara G. 
Clasificación:
5.0

Great Experience. In my previous review

Diana G. 
Clasificación:
5.0

Excellent staff. They took extra good care of me.

Patricia C. 
Clasificación:
5.0

This location and the staff are amazing! I will try and rent anything I need from here only moving forward.

Chris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Augusto B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Treon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

The circumstances I dropped my uhaul off under were very unusual. There were some unruly patrons at the gas station the uhaul is located at and the owner had to deal with it. That being the case, he still went above and beyond to make sure I was able to drop off our auto transport trailer early and the truck later at our actual drop off time. The unruly customers were not his fault but he did handle the situation the best he could while helping other customers.

Alexandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar R. 
Clasificación:
5.0

Good folks!

Patrick C. 
Clasificación:
5.0

I think having a diffrent desk from the actual cashier should be helpfull so there a diffeent line from the gas station line.

Suriel J. 
Clasificación:
5.0

The counter folks were very knowledgeable, pleasant and helpful. I actually rented on 2 separate days and both times had a very positive experience.

THOMAS H. 
Clasificación:
5.0

Everything and everyone was very courteous and very professional and helpful

Kimberlee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN F. 
Clasificación:
5.0

Very friendly and professional customer service. A+

shawn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne S. 
Clasificación:
4.0

Hints on how to back-up with a trailer.

GUY W. 
Clasificación:
5.0

Front desk lady was knowledgeable, helpful, and experienced. She helped me do everything from start to finish in less than five minutes, and I feel confident in the information she gave me.

Ariel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen C. 
Clasificación:
4.0

Great service and truck. The parking is a little tight if you intend to leave your own vehicle overnight.

SCOTT J. 
Clasificación:
5.0

Easy pick up and drop off using my phone

Steven V. 
Clasificación:
5.0

This location Chevron gas station on Holcomb Bridge Rd was the best I've used to date!

Danielle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Augusto B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lori G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

EXCELLENT SERVICE ALWAYS USE THIS PATICULAR LOCATION

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura H. 
Clasificación:
4.0

Attempted to do the mobile check out and in but still had to go inside and get a key…. Will skip the mobile check out and in for this location if I use them again.

Kevin H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lance K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vaughn S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dorothea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anise B. 
Clasificación:
5.0

Very helpful

william L. 
Clasificación:
5.0

EXCELLENT SERVICE

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
1.0

Location is rude and extremely lacking in customer service ability. I would never rent from this location ever again, or Uhaul for that matter based on this experience.

Morgan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ujjval P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jinpei L. 
Clasificación:
5.0

Nothing. These guys are awesome!!! Been renting from them for years. For a small, corner spot, they have just what I need and the best service

Cesar R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis B. 
Clasificación:
5.0

Clean,Prompt ,Courteous and Fast! This location is Immaculate! !!!

Freddie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia P. 
No se han enviado comentarios para esta ubicación.

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