Customer Reviews for Hoffman Rentals
(U-Haul Neighborhood Dealer)

1,107 reviews

3311 Monroe Rd   De Pere, WI 54115
(Near county rd G)

(920) 336-1215

Office Hours

  • Mon-Sun: 7 am–8 pm

Services at this Location:

Contact Us

(920) 336-1215

3311 Monroe Rd
De Pere, WI 54115
(Near county rd G)

Services at this Location:

Office Hours

  • Mon-Sun: 7 am–8 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Candice Perz 
Rating:
5.0

Customer did not leave a comment.

william rouse 
Rating:
5.0

Reserved an open trailer. When there to pick it up the man on duty, (didn’t get his name) after discussing what I was using it for, suggested I change to an enclosed trailer. It was a better fit for what I needed and actually saved me a few bucks. Very good experience!

Michael Wozniak 
Rating:
4.0

Computer was slow but staff very professional and helpful!

John Schmidt 
Rating:
5.0

Customer did not leave a comment.

Derrick Stewart 
Rating:
5.0

Very easy process

Tina Ellis Nimz 
Rating:
2.0

Booked online/took all my info, DL, CCard/vehicle types/etc Thought I was set Took over 2 hours to finally get me on my way Computer trouble/slow tech support/absolute nightmare Said they opened at 7am/im there at 7/no one around/had to call and wait for someone to come in

Denny Brehm 
Rating:
5.0

No improvements, just keep doing what you’re doing. The man who assisted me was more than helpful and very accommodating. More Uhaul places need to be like this. He made me comfortable to ask questions and gave me many ways to be able to check back in to return the truck. Thank you!

Lucero Sanchez 
Rating:
5.0

Customer did not leave a comment.

Wayne Iovinella 
Rating:
5.0

Customer did not leave a comment.

Erica Alexander 
Rating:
4.0

Customer did not leave a comment.

Cary Shoberg 
Rating:
5.0

Victor is a real pro. Effective, efficient, friendly, courteous. He's a credit to UHAUL..

David Boers 
Rating:
5.0

Customer did not leave a comment.

Michelle Alexander 
Rating:
3.0

Customer did not leave a comment.

Terri Verhasselt 
Rating:
5.0

Out of all of the Uhaul facilities that I have used and interfaced with over the years, this gentleman/location has been the best without a doubt! I highly recommend this location!

MICHAEL SWANSON 
Rating:
5.0

Customer did not leave a comment.

John Kowalczyk 
Rating:
5.0

I had a magnificent experience with U-Haul.

Javier Anguiano 
Rating:
5.0

Customer did not leave a comment.

Mark Whyte 
Rating:
5.0

Customer did not leave a comment.

Peter Ericksen 
Rating:
3.0

This was a good rental but the rental car place was not open that weekend. Hoffmans bent over backwards and helped we via phone calls. I do have comment about the check in and out process. It’s great that this can be done over your phone but did not realize it would add an additional 45 minutes on each side of a very busy day. Thank you for everything and will use u-haul again on the future.

Brian Due 
Rating:
5.0

Customer did not leave a comment.

angel laguerra 
Rating:
5.0

Always a treat to use this facility. Friendly, knowledgeable staff.

Charles Goddard 
Rating:
5.0

Customer did not leave a comment.

Bob Jahnke 
Rating:
5.0

Customer did not leave a comment.

Patrick Parlier 
Rating:
5.0

Super friendly and helpful - one of the best U-Haul experiences I have ever had.

Justin Cherry 
Rating:
4.0

Transmission should be inspected; otherwise a great experience. Thanks U-Haul for making our move more efficient!

Leigh Richardson 
Rating:
5.0

Customer did not leave a comment.

Shawn Kunschke 
Rating:
5.0

very clean and organized

SCOTT PAUL 
Rating:
4.0

Customer did not leave a comment.

Marie Justison 
Rating:
3.0

Customer did not leave a comment.

Ko Yang 
Rating:
5.0

Customer did not leave a comment.

DAVID laforest 
Rating:
5.0

Customer did not leave a comment.

Peter Ericksen 
Rating:
5.0

U-Haul never ceases to amaze me with its wonderful staff in any location. Always a very easy, pleasant experience!!

Charles Goddard 
Rating:
5.0

Customer did not leave a comment.

Saul Saldana 
Rating:
5.0

Excellent service and easy to drive in; highly recommend.

Brandy Shattuck 
Rating:
4.0

Customer did not leave a comment.

JUAN RIVERA 
Rating:
5.0

Customer did not leave a comment.

Sean Beyer 
Rating:
5.0

Customer did not leave a comment.

Shaoua Lee 
Rating:
5.0

Customer did not leave a comment.

Josh Jorgensen 
Rating:
4.0

Customer did not leave a comment.

Brian Roels 
Rating:
5.0

Nothing, Victor Hoffman is the most accomadating, patient, and interesting person I've had the pleasure to meet in a very long time. If I had not been moving, I would have asked him for a job, just to spend time with him and learn from him. By far, the most awesome rental experience I've ever had, Uhaul or otherwise. He took the time to ensure that all options were explored, went thru all costs in detail, and had my confirmation to me before he hung up the phone. He was on the phone with me for the better part of an hour, half of that time being past normal closing time. ON A SUNDAY NIGHT! If I hadn't been fortunate enough to get in contact with him , I would have never rented from Uhaul again, as the first store I went to was a complete failure. If I were Uhaul cooperate, I would employ Victor as head of training for all stores. The man knows how to treat people and knows the product and will do whatever it takes to get the job done. 5 stars is not nearly enough. Bravo Victor!!!!

pete lodl 
Rating:
5.0

Customer did not leave a comment.

Bruce Nechodom 
Rating:
5.0

Customer did not leave a comment.

Tommy Van Deurzen 
Rating:
3.0

Understand the total costs better. Charges are now over $300. Where does all this come from? Customers hate hidden costs. Need to understand these upfront. Please forward complete invoice ASAP.

Mark Greenlund 
Rating:
5.0

Customer did not leave a comment.

Chris Woodke 
Rating:
5.0

Customer did not leave a comment.

LAURIE RIBARCHEK 
Rating:
5.0

Fast friendly services.

Eric Dunning 
Rating:
5.0

The gentleman that handled the pickup and the return was very pleasant and efficient. Great service. Thank you

Glen Johnson 
Rating:
5.0

Customer did not leave a comment.

HEATHER HANNON 
Rating:
5.0

Nothing at all for this location. The owner Vick Hoffmann knows his stuff and has been extremely helpful on the two times I have rented a trailer from him!

DAVE HEIDEMAN 
Rating:
5.0

Customer did not leave a comment.

Jeff Kaufman 
Rating:
5.0

Customer did not leave a comment.

Connie Kennedy 
Rating:
5.0

Vic Hoffman is an excellent representative of U haul. Very helpful and knowledgeable. Excellent experience and we will certainly recommend to anyone and use this location again.

Edmund Balcer 
Rating:
5.0

Customer did not leave a comment.

Aisha Umar 
Rating:
5.0

Customer did not leave a comment.

Gregory Horton 
Rating:
5.0

Vic was and IS a great guy and help to us!

Ann Washington 
Rating:
4.0

The man we dealt with was so very helpful!!!

Joe Yanity 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Krueger 
Rating:
5.0

Great service

Tom Reynebeau 
Rating:
5.0

Customer did not leave a comment.

Nicole Mroczynski 
Rating:
5.0

Customer did not leave a comment.

Matthew Tulachka 
Rating:
4.0

nice and helpful person AT LOCATION, EASY DROP OFF

nicole woolard 
Rating:
5.0

Customer did not leave a comment.

Robert Higgins 
Rating:
5.0

Customer did not leave a comment.

Chris Stewart 
Rating:
5.0

Customer did not leave a comment.

Theodore Stratejcruk 
Rating:
5.0

Customer did not leave a comment.

Greg Taisto 
Rating:
5.0

Customer did not leave a comment.

Randy Lynn 
Rating:
5.0

The owner of this location was very professional and friendly. He hooked the trailer to my truck and made sure the lights were in working order. Check in and out was very quick.

Donna Burzinski 
Rating:
5.0

Great customer service and reasonable prices for Uhaul trucks and accessories.

James Fuller 
Rating:
5.0

The U-Haul dealer was helpful with the hook-up and explanation. Went 600 miles, the trailer worked perfectly

Mike Stein 
Rating:
5.0

Customer did not leave a comment.

Terry Erieau 
Rating:
5.0

Customer did not leave a comment.

Mark Shultz 
Rating:
5.0

Customer did not leave a comment.

Guido Pagliai 
Rating:
1.0

Customer did not leave a comment.

Bryce Laurin 
Rating:
4.0

Customer did not leave a comment.

eric greiner 
Rating:
5.0

Vic is very professional and Thank you

Salim Zerhouni 
Rating:
5.0

Awesome service.

Glenn Hansen 
Rating:
4.0

Customer did not leave a comment.

Paul Weyer 
Rating:
5.0

Customer did not leave a comment.

Joel Johnson 
Rating:
5.0

Customer did not leave a comment.

Ken Heer 
Rating:
5.0

Customer did not leave a comment.

Jon Johnson 
Rating:
5.0

Great experience. Thank you.

Samuel Baynes 
Rating:
5.0

Great service!

Jodie Gehm 
Rating:
5.0

I reserved the trailer and checked in on line. The process was easy and quick. The trailer pickup was fast. The uhaul guy clearly explained everything and hooked up the trailer to my car. After a through check of the connection I was on my way. Trailer return was easy. I was very pleased with the overall process.

Garron Gibson 
Rating:
5.0

Customer did not leave a comment.

John Opichka 
Rating:
5.0

Customer did not leave a comment.

Peter Ericksen 
Rating:
5.0

Always great service at this location!

virginia Meyer 
Rating:
5.0

Customer did not leave a comment.

Mandisa Martinez 
Rating:
4.0

Customer did not leave a comment.

Gerald Lardinois 
Rating:
5.0

Customer did not leave a comment.

Jenni Weyer 
Rating:
5.0

Customer did not leave a comment.

Noah Kellermann 
Rating:
5.0

Customer did not leave a comment.

Siddesh Jaadhav 
Rating:
5.0

Great customer service and support.

Daniel Hermans 
Rating:
5.0

Nothing

Jeff Janssen 
Rating:
5.0

Customer did not leave a comment.

James Smidel 
Rating:
5.0

Customer did not leave a comment.

Romero Nunez 
Rating:
4.0

Parking lot was a bit muddy, other than that service and equipment were great!

Tim Marquart 
Rating:
5.0

Easy and friendly check in.

Brenda Eisenmann 
Rating:
5.0

Keep up the great customer service.

NOLA WALINSKI 
Rating:
5.0

Best experience we have had at any uhaul location!

virginia Meyer 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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