Very customer oriented. Hooked up the trailer and all the safety chains and explained everything for me. Upon returning all I had to do was call him and he did all the checking for me so it was very convenient for me. I would use this U-Haul depot whenever I need a trailer. Vic did a great job.STEVEN S.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Darren V.
El cliente no dejó un comentario.Logan P.
Nobody was there for my scheduled pickup time. Trailer was covered in snow and employee told me it'll just blow off going down the road. Upon return nobody was there either. Online return couldn't find my location. When I picked up the trailer employee told me a could send a text to a specific phone number saying the trailer was returned just incase nobody was there or online website didn't work. So I did that and had to call the number hours later to confirm that it got checked in, which it didn't. Worst u-haul place I've ever been too. Needs a new owner or to be shut down.Denis H.
Nothing can be improved. The gentleman that works there was nothing but polite. Absolutely a great experience. I highly recommend this location.Jorge D.
El cliente no dejó un comentario.mike J.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Keith G.
El cliente no dejó un comentario.ZACHARY R.
El cliente no dejó un comentario.john N.
El cliente no dejó un comentario.Nathan H.
El cliente no dejó un comentario.Paul K.
El cliente no dejó un comentario.Jeffrey B.
I've rented from this facility before and never have been disappointed. Very friendly service.Jo C.
El cliente no dejó un comentario.Frank B.
Thanks very much for the Fast and great service.Michael C.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.Amanda H.
The employee was talkative , funny and informative. I will definitely go back to him when I need another trailer rental.Steve K.
Keep up the GREAT customer service Victor.Mark S.
El cliente no dejó un comentario.Christopher P.
Very friendly and helpful. Fuel gage was a little misleading with shaded area, and no troubles on return when I explained my confusion with it, very understanding. Definitely recommend this U-Haul business to others, straight forward, all the details explained expertly. Thank you!!John L.
El cliente no dejó un comentario.Tiffany P.
El cliente no dejó un comentario.shawn G.
I cannot describe fully the cooperation, friendliness, and professionalism of your Hoffman location representative. I will continue to use that site for all my needs.Saul S.
El cliente no dejó un comentario.Lynn A.
Nice friendly owner. Everything went just fine..ThxGary F.
El cliente no dejó un comentario.Jay B.
Just keep up the Great service. I can highly recommend this location for U-Haul rental!! Very accommodating to work with our needs and our schedule.Daniel F.
Vic was great to work withDarin B.
This places always over delivers.John O.
El cliente no dejó un comentario.Joseph M.
Excellent serviceNicky P.
El cliente no dejó un comentario.Chris L.
El cliente no dejó un comentario.Richard G.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.Nancy R.
My experience was very positive and everything went smoothly! I would highly recommend renting through U-Haul!Jackie M.
Vic is very knowledgeable and helpful with my rental. He understood my needs and went out of his way to help me !jeff B.
Tow strap on auto transport was loose and fell off of my vehicle multiple times. The employee did a good job, but the equipment could have been checked better.Jacob S.
This location is excellent. Improvement suggestion: My online pre-check in didn't save and I had to provide the info in person at check in. No fault of this location. Seems to be issue with uhaul.com.Tim G.
Very professional dealer! Highly recommend his dealership.Greg M.
El cliente no dejó un comentario.MARIE K.
El cliente no dejó un comentario.Bill B.
The service at this pickup location was excellent. The person providing the service was personally concerned about making sure this was a good experience for us. It was terrific. ThanksDUANE Y.
El cliente no dejó un comentario.Robert I.
El cliente no dejó un comentario.FRANK M.
Very helpful great place to rent fromJames V.
El cliente no dejó un comentario.Michael K.
2nd time I've used this location this year and I would definitely use them again. I even used them even though they were a little out of the way vs other u-haul companies because how the first time went so well.Eric Z.
El cliente no dejó un comentario.KRIS S.
El cliente no dejó un comentario.Robert P.
No improvements needed. Customer service was great.ALEC H.
Was a great experience. Very helpful and knowledgeableDawn K.
El cliente no dejó un comentario.ROB M.
El cliente no dejó un comentario.Stephen H.
El cliente no dejó un comentario.Lorelle B.
El cliente no dejó un comentario.James S.
The person we worked with was so kind and really made sure we got the best deal! He was very transparent and looking out for our best interest. The registration online was smooth as well.Jeff J.
El cliente no dejó un comentario.Wendi J.
El cliente no dejó un comentario.Ed N.
El cliente no dejó un comentario.Jeffery B.
Always go to this location for the best service! VICTOR has always treated us the best!!Mike K.
Victor has always been there for our retail needs Thank you VictorBruce I.
I wasn't able to check in or out online, wouldn't except my information.PAULA D.
El cliente no dejó un comentario.PAUL N.
El cliente no dejó un comentario.MICHAEL EDWARD L.
El cliente no dejó un comentario.Jeffrey K.
El cliente no dejó un comentario.Lynn A.
El cliente no dejó un comentario.Dean S.
El cliente no dejó un comentario.Shelly W.
The gentleman that helped us was awesome. GraciasChris V.
We had a hiccup with the truck. Seems our rental was transferred to another location without our knowledge. We were told that we should have gotten an email, which we did not. Luckily we had a very good Owner/operator who straightened everything out, and we got our truck for our move.Thomas H.
This place goes above and beyond customer services. I will continue to use them as I have three times this year with kids coming and going to college.John O.
El cliente no dejó un comentario.Annette J.
Staff was polite, quick and helpful. Explained everything clearly and was very kind! Very happy with my moving experience from this location!LUCY H.
El cliente no dejó un comentario.Calvin F.
El cliente no dejó un comentario.Jeff G.
El cliente no dejó un comentario.Marc T.
Vic is very thorough with the check in process and cares about his customers.TIM C.
Online said it wasn't available but in person as we were picking up truck it was available.Marcus T.
El cliente no dejó un comentario.Roger H.
El cliente no dejó un comentario.Mike P.
El cliente no dejó un comentario.Michael K.
The experience was very professional and pleasant; from the initial booking to returning the truck I rented. Thank you. Roserose B.
El cliente no dejó un comentario.Kelly N.
The Customer Service was incredible. This location set the customer service bar very high. Awesome job!!John O.
Very friendly and helpfulDaniel S.
Hoffman U-Haul is Awesome. Vic is a great guy and extremely helpful. Would recommend them for your next U-Haul rental in the greater Green Bay area.Liam L.
El cliente no dejó un comentario.Jacob E.
El cliente no dejó un comentario.Bob P.
El cliente no dejó un comentario.Leeanna E.
El cliente no dejó un comentario.Shaelyn S.
Good job!Michael H.
El cliente no dejó un comentario.Quinn G.
El cliente no dejó un comentario.Robert K.
Vic was easy to work with and quick to complete the process.Catherine B.
Friendly, helpful.Mike S.
This site was extremely helpful. I had reservations with another u haul site. I called that morning and was told the truck never came back and there was no truck for me to rent. I still had to move. The Monroe Avenue site got me the same size truck in 20 minutes. They truly were a life saver!!!!!David N.
Nothing. The owner was very helpful and friendly. I will rent from this location again.Chris B.