Comentarios del cliente para Hoerth Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hoerth Storage

Grado total:

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Andrew F. en

Grado:

This was the best U-Haul experience I have ever had.

Gary F. en

Grado:

El cliente no dejó un comentario.

Brad O. en

Grado:

See above

Jeremy G. en

Grado:

The process was too difficult. I paid for it as a gift to a family that is moving and they spent 45 minutes out of their time trying to figure it out.

Veronica M. en

Grado:

Your costumer service was friendly and informative.

luis P. en

Grado:

El cliente no dejó un comentario.

Robin S. en

Grado:

Hoerth was great to work with - I recommend a U-Haul rental with them online or in person absolutely!

Gregory M. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

I would ONLY recommend this location. Beware of last-minute changes to 321 S Main St, Fond du Lac, WI 54935 (Midstate Outfitters) -- they don't answer calls, open later than we requested, and didn't have our equipment!!! If it wasn't for Hoerth Storage we wouldn't have had a rental truck for our PAID and SCHEDULED movers to load.

Robert P. en

Grado:

El cliente no dejó un comentario.

Sandy S. en

Grado:

El cliente no dejó un comentario.

Patrick S. en

Grado:

El cliente no dejó un comentario.

Doug P. en

Grado:

I contacted U-Haul when I dropped of the trailer in Fond du Lac and explained the inconvenience I experienced during the pickup. The representative was helpful and provided a discount for my added time, cost and inconvenience, which is appreciated.

Jeffrey M. en

Grado:

I had an emergency that required the camper to be off the lot an extra day (during which the location was closed). I was charged for that day. I simply wanted to tell the employee the circumstances to see if anything was possible. I was rudely interrupted and told there was absolutely no way, as it was policy. You can say no (unreasonably) but at least hear me out, that’s just basic decency. I feel like that’s what we get with these big companies. Will not be using again.

Brad O. en

Grado:

All was good and help was Very friendly

Brad O. en

Grado:

El cliente no dejó un comentario.

Tim T. en

Grado:

El cliente no dejó un comentario.

Rubecca M. en

Grado:

Nothing really the staff was friendly, helpfully, explained everything to me and made it easy. It was my first time renting one.

RICK C. en

Grado:

Thanks

Julie S. en

Grado:

Staff courteous and helpful.

Christine S. en

Grado:

El cliente no dejó un comentario.

rafael R. en

Grado:

El cliente no dejó un comentario.

Gregory M. en

Grado:

El cliente no dejó un comentario.

Kevin H. en

Grado:

Something definitely wrong with the drivers front end, as well as the transmission or engine I am not a car guy!!! I rented the truck for 2 days use and I didn't even pick the truck up until Friday afternoon om 11/2/18 because I was sick as a dog with the flu and asked if I could be refunded 1 day use, and I was told NO!!! Kevin Hartshorn

RICHARD L. en

Grado:

Perfect. Don't change anything

Pam K. en

Grado:

El cliente no dejó un comentario.

marilyn K. en

Grado:

I was glad that I knew they were not open on Sunday (the day I returned the U-Haul), but that there was a drop box for the keys.

Barb D. en

Grado:

El cliente no dejó un comentario.

John N. en

Grado:

Very simple drop off. Owner checked all the lights while the trailer was still on our vehicle to make sure everything was working for the next person. Done in less than 5 minutes.

jim G. en

Grado:

They were friendly n helpful, thank you

Sarah G. en

Grado:

They will charge you for cleaning fees that are not justified and will not send you pictures of the so called dirty truck. They are unresponsive to calls and voicemails and the facility is unorganized and dirty. I will never use this facility ever again. 26.38 in cleaning fees!! rip -off!! Google reviews will hear about this as well. Plus I have more gas than I left with in it. Last time I trust this company. Dishonest money hungry unappreciative for customer business.

Christian M. en

Grado:

El cliente no dejó un comentario.

Scott A. en

Grado:

El cliente no dejó un comentario.

Eric V. en

Grado:

The staff was kind and on point. I was accommodated quickly without a reservation. Will use this location again and most certainly recommend to everyone!

Dori E. en

Grado:

The trailer was junk. Floor needed to be replaced and our items got wet inside the trailer. No reason, EVER, items should get wet inside of an ENCLOSED trailer!!!

Fred P. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

Appreciate the assistance in hooking up the trailer. Good to see how it was done so that we knew how to reconnect it.

Eric M. en

Grado:

There is nothing wrong with this dealer, the gentleman was fabulous! However - the jackass Mark in the call center should be fired for his aggressive demeanor, his lack of empathy, or concern for the mess that Uhaul created. Now Bill in the center on the other hand....he is a gem. He was friendly, professional, empathetic, and above all else able to offer a solution to the problem. He made the best of a disaster and managed to keep my business. Feel free to contact me directly for more information as my experience was nothing short of a disgrace prior to Bill.

GERALD L. en

Grado:

El cliente no dejó un comentario.

Jacob L. en

Grado:

El cliente no dejó un comentario.

Axel M. en

Grado:

El cliente no dejó un comentario.

Brett C. en

Grado:

Very nice to work with. Will go there again!

Ann M. en

Grado:

El cliente no dejó un comentario.

Jenna N. en

Grado:

El cliente no dejó un comentario.

Paul D. en

Grado:

El cliente no dejó un comentario.

Todd W. en

Grado:

El cliente no dejó un comentario.

Dennis B. en

Grado:

Second time renter this year! Excellent service!

Rochell B. en

Grado:

El cliente no dejó un comentario.

TIMOTHY E. en

Grado:

Trailers NEED to have jacks on them to make it easier to put on and off hitch. If it wasn't for that huge hassle, it would have been an excellent experience.

DAN G. en

Grado:

El cliente no dejó un comentario.

Jarred H. en

Grado:

No signs as to where to put the key when dropping off. No directions anywhere. Store was closed at 3pm on sunday.

Kathy P. en

Grado:

Very easy to get too right off hwy 41.

Dave B. en

Grado:

nothing, everything went perfect. thanx

Deb M. en

Grado:

I received prompt courteous service.

Russ C. en

Grado:

El cliente no dejó un comentario.

Pam G. en

Grado:

I was told from the Oshkosh venue that I paid after my trip. That was not the case picking up my uhaul in FDL.

Alex D. en

Grado:

When I went out to the truck, the one they were going to give me had a bald tire on the right rear and the left rear tires were to the wear bars. When I brought this up he told me not to worry about it because if I had any issues on the road uhaul had great roadside assistance. When I asked if I could switch it for the other truck they had, he scoffed because the trailer was hooked up already but swapped it out. When he was hooking up the trailer to the new truck he said "are you sure this is the truck you want because if I have to unhook this trailer again I'm going to be very mad." The office personnel was wonderful but this individual helping get us get the truck and trailer could not possibly be any worse. He even yelled at his office help asking if she was "special needs". I will not use this location again, or recommend it to anyone.

robert K. en

Grado:

The vehicles really needs to have a cruise control option.

Mary Jo S. en

Grado:

El cliente no dejó un comentario.

Evan M. en

Grado:

El cliente no dejó un comentario.

Lou D. en

Grado:

It's difficult to make it there before they close (4:30). It would be nice if they put up some directions on where to park returned trucks and label the drop box for the keys/paperwork.

Lou D. en

Grado:

El cliente no dejó un comentario.

Bill N. en

Grado:

El cliente no dejó un comentario.

Ron B. en

Grado:

Hoerth is very efficient and staff is exceptional. I will definitely use their services in the future.

Ron B. en

Grado:

El cliente no dejó un comentario.

Bill N. en

Grado:

El cliente no dejó un comentario.

DEBBIE O. en

Grado:

El cliente no dejó un comentario.

JAMES Z. en

Grado:

El cliente no dejó un comentario.

KENNETH A. en

Grado:

We had issues to start with I was concerned. Will location involved helped get us on the right track. Great help from all. Thank You From our family to your families. Ken Anders

eloy B. en

Grado:

El cliente no dejó un comentario.

BRITTNEY B. en

Grado:

Quick and easy drop off. Very friendly.

barbra L. en

Grado:

El cliente no dejó un comentario.

ROBERT C. en

Grado:

Very Nice person

BILLIE JO W. en

Grado:

Could of explained the price difference between one way and local drop off....very unhappy

BOB C. en

Grado:

Returned trucks on Sunday.

Stephen S. en

Grado:

Your computer software created difficulties that required 45 minutes to resolve. Get a MAC

RON F. en

Grado:

El cliente no dejó un comentario.

Lisa R. en

Grado:

El cliente no dejó un comentario.

DOUGLAS C. en

Grado:

El cliente no dejó un comentario.

Tom W. en

Grado:

El cliente no dejó un comentario.

JAMES S. en

Grado:

Their computer connection to U-Haul was not working. Everything had to be done over the phone so I didn't get to see my actual bill. The poor girl waiting on me did a good job considering the issue.

Shaun K. en

Grado:

El cliente no dejó un comentario.

en

Grado:

El cliente no dejó un comentario.