Customer Reviews for Hoerners
(U-Haul Neighborhood Dealer)

94 comentarios

10231 S Graham Rd   Saint Charles, MI 48655

(989) 865-0295

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(989) 865-0295

10231 S Graham Rd
Saint Charles, MI 48655

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Sharon W. 
Clasificación:
5.0

Pick up location was good however uhaul as a company is not. Reservations made a month in advance, confirmed week of move to change location from less than a mile away to 6 miles away. No big deal. Morning if move/pick up received a call telling me I had to go 50 miles to pick up truck, one hour from pick up time. Had movers coming and the entire ordeal wasted over 3 hours of my time and money to pay movers to sit around and wait. I have used uhaul over 15 times in last 3 years but never will again.

Timothy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
3.0

Remote drop off, no interaction with employees

Alicia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beth K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chamie G. 
Clasificación:
4.0

El cliente no dejó un comentario.

REYMUNDO F. 
Clasificación:
5.0

Very friendly, made sure I knew everything about the truck and even helped me with a frozen latch in the back before I left :)

JUSTIN JOHANNES N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALAN WILLIAM S. 
Clasificación:
5.0

Very pleased with the service. Quick and easy process. Gentleman that cared for my order was polite and helpful.

STEVEN WAYNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN C. 
Clasificación:
5.0

Always quuck and easy to get in and get out.

SELEDONIO M. 
Clasificación:
5.0

VERY nice and friendly this place is a 5 star person for uhaul.

Robert H. 
Clasificación:
3.0

I made my reservation about a month before I needed the truck and then the day before I needed it they told me the truck wasn't available. You need to improve your reservation system.

LOUIS ERIC L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

This location is super easy to work with. I use the online reservation system and it is always quick and easy to get in and out!

Seledonio M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMIEL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANNIE M. 
Clasificación:
4.0

N/C

BLAINE JORGE G. 
Clasificación:
5.0

the guy was very helpful. credited me for blankets i never got.

RONALD JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAIMIE CHARLENE A. 
Clasificación:
3.0

This drop off should have called when truck wasn't dropped off. I am not responsible for their error. Employee was the one who advised me the other drop off was still listed as legitimate business on their website. Obviously the pick up site read both locations and told driver he had a choice. And this is my fault?

JORDAN JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN WILLIAM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
4.0

A sign @ the road or something with Uhaul @ the road

Jamie P. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD C H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jill B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kennethlee O. 
Clasificación:
5.0

Great service and extremely helpful in order for my experience to be so good. Thank You Dave

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

rick S. 
Clasificación:
5.0

Couldn't have asked for a more wonderful experience with u haul in Michigan and florida, thank you

Roberteugene S. 
Clasificación:
5.0

Dick at Hoerner's went above and beyond, had the trailer ready on time and did extra work on computer to have my paper work ready when I arrived. Excellent service.

joe W. 
Clasificación:
5.0

Very friendly staff. Extra helpful.

melissa W. 
Clasificación:
5.0

Nothing, everything was great

DANIEL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manuel L. 
Clasificación:
5.0

Ran like a "Swiss Clock". The reservation, check out, check in were all quick and seamless. I really appreciate the preparation and professionalism. The emails are such a great move. I knew exactly where everything was the entire time. Gracias

DAVID B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

Great and easy to work with on this project. The scheduling, pick up and service were all smooth and professional.

DAVID B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manuel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth G. 
Clasificación:
5.0

Even though I changed the date, if Chesaning would have been able to verify with me, I would have dealt with them. I would inform the next customer that pick-time is important to be kept. Be careful about getting your directions from the national location. Call the location that you are going to deal with for directions on how to get there.

Jerry C. 
Clasificación:
5.0

Great srervice

MARTIN H. 
Clasificación:
5.0

The location is good for me. And likewise good service

MARTIN H. 
Clasificación:
5.0

Good service

MARTIN H. 
Clasificación:
5.0

It's good the way it is

MARTIN H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Andrew F. 
Clasificación:
5.0

Good trucks good service

MARTIN H. 
Clasificación:
5.0

richard gives you good service i like it works for me

MARTIN H. 
Clasificación:
5.0

Good as is

MARTIN H. 
Clasificación:
2.0

the service guy was rude. he couldn't find our contract and then when he did, tried to charge us more than we we're quoted and also told us we weren't set up for a one way trip even though our contract was clearly set up that way. Luckily we had the contract with us that we printed from online.

Stuart S. 
Clasificación:
3.0

Let people know about the hidden expensive with the overall price.

Clasificación:
5.0

Nothing it's great now

MARTIN H. 
Clasificación:
5.0

Don't change any thing. It's a good bargin

MARTIN H. 
Clasificación:
5.0

Good location and service customers should be happy

MARTIN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold D. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESTER A. 
Clasificación:
5.0

Headlights on this unit need adjustment, they are almost useless at night.

Chuck L. 
Clasificación:
3.0

The guy who waited on me was very nice however I felt his frustration with you computer system that was not working and giving him problems update your system and the other thing was when I when to put gas in the gas cap was broke off and I could not put gas In like I was suppose to even the gas station guy could not get it other than that it was very helpful

Jenny B. 
Clasificación:
3.0

I called the 1 800 number to make a reservation an they set it up where it was cost efficient for me. I picked the truck an trailer up an the guy at the pick up location changed it because he said the 800 number was wrong an they never know what they are talking about. He changed the reservation. It was confusing to me what was going on an how much it was gonna cost. So I didn't get any mileage covered an he changed drop off location on us. It was hard to tell who was ripping us off the guy at pickup location or 800 number. I asked for an explanation from the guy from pick up location an he said he couldn't explain the charges it was to complocated just trust him. He told me he charge me 1.00 mile not .40 i was originally told by the 800 number.

Chad H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hannah F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

jill K. 
Clasificación:
5.0

We've moved nearly 20 times and this was our best location experience ever. Convenient and top of the line professional at Check Out and Check In...Awesome and keep up the great work.

David B. 
Clasificación:
5.0

perfectly meet my needs

Jerome W. 
Clasificación:
3.0

Nada

Mike M. 
Clasificación:
5.0

Great to deal with, would do it again!

SUSAN N. 
Clasificación:
2.0

El cliente no dejó un comentario.

dana H. 
Clasificación:
1.0

The man that ran the place was very nice. If I would have known the rate was that high I would have gone elsewhere.

Ed C. 
Clasificación:
5.0

Very helpful and knowledgeable. Great experience.

WENDY O. 
Clasificación:
4.0

the only thing was the unit had a leak,got some of my thing wet....

bonnie G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike S. 
Clasificación:
5.0

The staff was very friendly and helpful.

cathren D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STAN W. 
Clasificación:
4.0

Very helpful and supportive.

Ralph R. 
Clasificación:
5.0

Everything was fine. No problems!

LIZ S. 
Clasificación:
5.0

Courteous, polite and helpful.

BRENDA S. 
Clasificación:
5.0

Very courteous and helpful thank you for the great service

ELIZABETH J. 
No se han enviado comentarios para esta ubicación.

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