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LYNN P
Customer Reviews for His & Hers Sports Gallery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The passenger back tire was shredded on the 2nd wheel that was the most dangerous thing I could experience not noticing it was shredded. It was an inner tire. With that being said the uhauls needs to be maintenance more often because my trip in it could have been a serious accident.. missouri is hitting winter soon!! Please inspect the hauls more thoroughly
DIANNA KWe have rented from His & Hers, several times. Very pleased with their service.
Jerry NThere was nothing to impove on!
LAURIE SSuper easy to work witb.
SHERI GGood and friendly service
JAMES WA smooth operation. She knew what she was doing
TIMOTHY HThe app froze in the middle of the return. I hope the pictures did okay. Otherwise great!
MARY EGreat customer service Thank you!
DAVID CThey were not there when I dropped off the truck.
Erick TNothing. Everything was great, the truck drove well, and and had friendly service.
Corey CLess than 24 hours prior to picking up trailer they left a voicemail that they did not have a trailer. They relocated one near by and we changed locations but the new location did not have a utility dolly we reserved so we had to go to both locations. very frustrated with disorganization
Donald LI was very impressed about the service and cleanies of the equipment.
timothy wThey are the best !!!!
BRANDI MWe dropped off after hours which was very convenient, saving another trip and we checked in with the drop off location who acknowledged receipt of two trailers. She was friendly and very helpful. Great experience overall.
Ronald DIm still waiting for my deposit to return
kody sFast and easy service. Very convenient drop off
Jaimmi CI would recommend providing tire chains in the winter since the trucks don't have 4 wheel drive. I was towed out of snow drifts 3 times in the last two days. Chains would have helped.
Stephen RAdvertising where it’s at would be great
david sWe had a hard time returning the trailer on line. When returning it it was trying to get our location. My location ony phone was turned on but it kept spinning trying to find location. It was late and we finally just left as we have a big travel day planned.
David BOverall experience was good. I will definitely use them in the future.
AMY PNo improvement everything was exceptional including the customer service agent from this particular location
chris dI am really impressed with the electronic check- in system. It all went well over my phone. Thank you for an automated experience that actually gets things right.
GINA RThere's nothing to improve on from this location! The woman in charge, Brandi was amazing! Will use this location again!
mason dAmazing people to rent from
robert qThe first truck had a severe oil leak from the axle. The second truck I wasn't told to take pictures of the odometer. I drove it 130 and has charged for 210. Because I didn't take pictures of the odometer I don't have a case. Protect yourself from uhaul and take pictures of everything or use someone else.
JOHN AThe service that I received was so excellent, Ms Brandi Miller was so extremely helpful, I do not think there is any need for improvement.
klaus kTuff getting trlr parked dropped within perimeter
James CThey were great and made it easy and good
Terry RBrandi was wonderful, knowledgeable and very helpful.
mark gAll good
MICHAEL TVery professional and helpful
MICHAEL SGreat and fun people to work with.
Arin JThe gal was so kind and helpful, making extra effort when we had a request to print out our beginning and ending miles for records for our mother’s estate.
KELLY BThey misquoted me and never showed me any paperwork. I called uhaul to work this out and was told I would receive a call back before being charged but never was then received an email with my charges today without a call. I will just hire movers next time and not use uhaul.
Jason KGreat location and great customer service.
DANIEL MStaff was super friendly. In and out.
jim mThe place I picked it up wasn't the problem! They were the only ones that helped me. I will never use uhaul ever again. Everytime I called i either got the run around or got treated like crap!! Then I see you still changed me for bring it back late even knowing it was your guys fault that I was late bring it back. Also I had to spend 130 dollars on a hotel because of everything that went wrong because of you guys!
Rebecca MOffer more choices for drop off and allow multiple payment tenders.
David CMake sure the equipment is as clean as it was when it was rented before charging a cleaning fee...
James HGreat place!!
DANIEL M