Previous User left the truck dirty
Julio F
Customer Reviews for Centrl Park Postal LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the second time I have rented from this location. Great service.
Lisa HThey did not have the appliance dolly I requested so I had to go to another location. It was inconvenient.
Craig KJosh who works there was great. I would definitely rent here again!
JAMIE BHad to change my reservation from a box truck to a cargo van since they ended up not having it. After that when I went to go pick up the keys in the bix, they weren't there and I had to cancel the reservation.
Anthony FJosh was very helpful and professional. Check-in is fast and he explained everything, from the check-in process to return process.
Ferdinand LI initially intended to leave a 5-star review, but unfortunately, my experience fell short. After nearly 5 hours of using the truck, I returned it in person around 3 pm, as promised. However, despite assurances from the clerk that the final invoice would be promptly emailed, by the evening, I had not received anything. Despite being busy with my move, I contacted customer service around 11 pm, only to discover that their records still showed I had possession of the truck. This not only disappointed me but also exposed me to potential legal issues. I sincerely hope this is not a common occurrence. I will consider renting from them again in the future to see if improvements have been made.
DUNBAR Cfriendly efficient service
Alan ARoaches everywhere in the truck
Kenneth AI need to rent the trailer again and will do it from this location. Great job.
Ivan Gyoung man at front desk was incredibly helpful
Scott MDrew was ready with the truck when i arrived and made the process simple and quick... This is the Uhaul location to use...
Samuel Hwhen we went over speed bumps, the dolly came off. We never used it, however the bag on top pushed it off and it fell down. Maybe not having the bag up there that stays so this doesn’t reoccur
TYLER DGive a refund for extra fuel returned with vehicle
Donald CI lost my keys & couldn’t contact anyone
MAKENSON AThe truck we tented was missing a windshield wiper but overall great location and our helper at the facility was amazing and great customer support. He was a pleasure to.work.with.
Giammalvo JN/a
alberto sThe van called for an oil change and the back left tire needed are.
Paul CWebsite not friendly
Josann CThe fuel level was inaccurate according to the paper work and truck cluster gage didn't match. Truck was previously used for construction debris. It was dirty and dusty. We used to move our home furniture.
Luis BEasy
James G.
Peter KThe service was great
SANDRA PJosh and his partner do a GREAT job serving locals
Marc GJosh was very helpful. Great customer service from him!
Frantz AExcellent customer service . Location very close to me easy access. Thank you for being so kind. This will definitely be my place to rent a Truck from every time.
Sheila HJess the manager was great. Went above and beyond to get me a trailer and make sure I was taken care of
Christopher MThe online release of the vehicle is another sorry and a lot to be desired. I wasted over an hour an a half to get the vehicle due to hold times and being disconnected by one representative. I should get a refund for my time! Caused a huge delay in what I was trying to get done before sunset hours.
Earl Wnothing completely satisfied
CLAY BInform patients about the real pricing on renting the trucks and not charge them way more than what was discussed. Worker that was present didn’t even know what he was really doing and left out a lot of information that ended up costing me a lot in the end. Trust was given to us with half a tank and we returned it with the same just as it stated and then wanted to charge us almost $60 in gas which is absurd. Truly did not like this location. You guys really need to get on top of your stuff.
Dylan MJosh is an excellent employee.
Vincent HIt's not very sate if you're a woman the pick up is in the back of the building.
Fatina MThey are friendly and very helpful.
Fareed M