Comentarios del cliente para Hinds & Hinds (Downtown)

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hinds & Hinds (Downtown)

Grado total:

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janet D.
Grado:

El cliente no dejó un comentario.

Brian S.
Grado:

During CoronaVirus the young lady was on the phone and would not acknowledge me!! She would not even crack the door so I could hear her I was purposely 20 feet from the door!! Parking for a big truck (26ft) was completely inadequate!

Tom M.
Grado:

Very helpful and accommodating! Especially during a difficult time dealing with the Coronavirus. Everyone made sure that I was taken care of, while working hard to ensure the safety of their staff and the community!

Ian R.
Grado:

The return was quick and easy. The staff were friendly.

Aaron E.
Grado:

Even though the COVID-19 pandemic had caused this business to have to refuse customers inside, they were very helpful over the phone and made everything so simple.

Lawrence L.
Grado:

It was just perfect, I appreciate you being there!

Thomas M.
Grado:

Do not like your policy of providing truck with less than full tank of gas. It seems deceiving and an effort to make money on on fuel at the expense of customers.

Clark R.
Grado:

El cliente no dejó un comentario.

DAVID G.
Grado:

Great experience. Everyone was courteous & friendly.

JANA M.
Grado:

Didn’t get clear instructions for return, and had trouble online to return vehicle. Still have no final receipt or word after return of vehicle...

Thomas S.
Grado:

I did realize i would be charged a cleaning fee for leaving the truck the way I received it.

Steve B.
Grado:

El cliente no dejó un comentario.

Lee H.
Grado:

El cliente no dejó un comentario.

Sandi P.
Grado:

Professional and courteous customer service from Sam both with me and the person he was on the phone with when I walked in.

Steven B.
Grado:

The crew working here are great. They are helpful, knowledgeable, and friendly. What more can anyone want.

John M.
Grado:

Always friendly and great customer service

Gus V.
Grado:

The person who helped us actually took the trailer off the car and was nice. I was curious as would there been a partial refund as we were able to get the trailer back two days early?..

Jacob F.
Grado:

well we reserever the truck to be picked up in rotan new mexico then got a call that we had to pick the truck up in taos new mexico that was an extra hr there and an hour back to where we live

Marci L.
Grado:

This is my 3rd Uhaul & 2nd storage unit I’ve rented from this facility in 2 years. No suggestions, I consistently have had great experiences with Hinds & Hinds

Michael H.
Grado:

El cliente no dejó un comentario.

Stacy H.
Grado:

El cliente no dejó un comentario.

Lisa O.
Grado:

They were great. I have nothing to recommend to improve upon the experience. The man who helped us was very accommodating to our needs to leave the trailer behind until after we loaded.

Meredith L.
Grado:

They were nice and friendly and very helpful.

Molly B.
Grado:

El cliente no dejó un comentario.

Loretta G.
Grado:

El cliente no dejó un comentario.

Gynger M.
Grado:

El cliente no dejó un comentario.

Cathleen L.
Grado:

This location is excellent - service, friendliness - trucks always clean and ready - nothing needs to change !! Highly recommended ! Thanks, cathleen

William A.
Grado:

all went smoothlyh

Marci L.
Grado:

The guys at this location were very helpful & the truck worked really well

George S.
Grado:

El cliente no dejó un comentario.

Andrea L.
Grado:

Best place ever. Excellent vehicles. Excellent. Nd kind employees. I am a regular and I have full confidence in the team at Hinds and Hinds, TAOS.

Cyndie B.
Grado:

Difficult to find the drop off location in Taos

Alice B.
Grado:

El cliente no dejó un comentario.

William J.
Grado:

El cliente no dejó un comentario.

Shonda K.
Grado:

Loved the drop off process even though the office was closed.

ronnie M.
Grado:

El cliente no dejó un comentario.

Jaime G.
Grado:

El cliente no dejó un comentario.

george A.
Grado:

El cliente no dejó un comentario.

gloria C.
Grado:

El cliente no dejó un comentario.

Sundara H. | Reservación |
Grado:

Terrible service. Was lied to and forced to take insurance to check in my unit despite them closing the office without warning, so had to go elsewhere

terrance B.
Grado:

El cliente no dejó un comentario.

Terry B.
Grado:

El cliente no dejó un comentario.

Clark R.
Grado:

El cliente no dejó un comentario.

Brian M.
Grado:

Nothing

Curtis B.
Grado:

El cliente no dejó un comentario.

Krystle M.
Grado:

El cliente no dejó un comentario.

ruben B.
Grado:

El cliente no dejó un comentario.

Warren T.
Grado:

Everything perfect

ANGUS M.
Grado:

El cliente no dejó un comentario.

Julio A.
Grado:

El cliente no dejó un comentario.

John C.
Grado:

Trailer had low tire pressure on left side. Gentlemen at the quick lube were kind enough to assist.

John J.
Grado:

El cliente no dejó un comentario.

Laura M.
Grado:

El cliente no dejó un comentario.

John C.
Grado:

Great and efficient staff.

DEREK R.
Grado:

It was reported stolen I had police surrounding my home like I was criminal .My account was not credited the amount of 300$. Left in uhaul to be returned thru drop payment and key box . A tow company was dispatched and taking rental on the 8 th then being to not be checked in till the 10 and my payment not being applied to for and not being checked in

Bernie G.
Grado:

El cliente no dejó un comentario.

kirsten R.
Grado:

El cliente no dejó un comentario.

Harrell C.
Grado:

El cliente no dejó un comentario.

Jeremy M.
Grado:

El cliente no dejó un comentario.

Amanda M.
Grado:

My return time was set for 3:30 pm and the office closed at 3:00 pm. I was not given any instructions on how to return the trailer and the equipment that I rented. So I parked the trailer in the fenced parking lot and put the equipment in the back of the trailer. It would have been nice to have received some detailed instructions on how to go about returning the trailer if the office was going to be closed when I returned the trailer and equipment.

James R.
Grado:

El cliente no dejó un comentario.

David H.
Grado:

El cliente no dejó un comentario.

Carolyn C.
Grado:

El cliente no dejó un comentario.

Christopher C.
Grado:

Tire blew out. 2 miles from dealer. Waited total of 3 hours on side of hey for a tire. It had to come from a complete different town. In believable.

Frank A.
Grado:

Customer service was average

Jesse S.
Grado:

El cliente no dejó un comentario.

Kristen P.
Grado:

I had no idea there was a complicated checkout ritual ... had almost no battery left, no location option on phone, deposited keys before I had taken pic of milage, on phone with help until phone died. I would much have preferred to know that there was a complicated checkout procedure before.

gita Y.
Grado:

El cliente no dejó un comentario.

Zebadiah R.
Grado:

Everything was great

John J.
Grado:

El cliente no dejó un comentario.

Michael B.
Grado:

Both the Taos pickup and the Ferguson road drop off were great and always helpful on both ends. I use these two exclusively.

Charles M.
Grado:

El cliente no dejó un comentario.

James M.
Grado:

El cliente no dejó un comentario.

Mark R.
Grado:

El cliente no dejó un comentario.

Douglas L F.
Grado:

This location is friendly, fast and efficient.

CHRISTOPHER S C.
Grado:

El cliente no dejó un comentario.

Noah V.
Grado:

Fantastic service and employees willing to go above and beyond to accommodate my needs. Thank you for a great experience!

John T.
Grado:

El cliente no dejó un comentario.

GENE W.
Grado:

Your person in charge did a great job.. Very perfessional

Krystle M.
Grado:

El cliente no dejó un comentario.

Berton L.
Grado:

Excellent service. Quick and efficient. Pleasant employees. Responsive service. The yard where the trucks and trailers are parked is well maintained and easily accessed.Very pleased with this Pick Up experience.

Michelle A.
Grado:

Quick service, thank you!

Debra D.
Grado:

The truck had something the matter with it. The engine raced and over road the brakes when at a stop sign. Very dangerous.

Mathew M.
Grado:

El cliente no dejó un comentario.

james C.
Grado:

For some reason Uhaul.com wasn’t recognizing my global location. Not sure if it was my or your problem. Google maps knew where I was. But it was a bit of a problem

Stephen F.
Grado:

I am impressed with the customer service and ease of getting the rental process done.

Tony O.
Grado:

Everyone was nice and very helpful!

DAVID G.
Grado:

El cliente no dejó un comentario.

Mary C.
Grado:

El cliente no dejó un comentario.

Manuel Benoit D.
Grado:

El cliente no dejó un comentario.

Jennifer G.
Grado:

El cliente no dejó un comentario.

Iris Q.
Grado:

Han sido muy amables al atenderte..

LINDA T.
Grado:

El cliente no dejó un comentario.

christine A.
Grado:

Clean the back of the truck's from dirt and excessive debris

laurie W.
Grado:

Very friendly and professional customer service

Felicia W.
Grado:

El cliente no dejó un comentario.

rebecca H.
Grado:

Once you get into it it was okay. Hard place to find and get into

Laura P.
Grado:

Called to see about getting a refund due, was on hold for about 10 minutes when I finally hung up. Was told my receipt showed a higher amount than was quoted for the rental but not to worry, that amount only applied if I was paying cash. My card was charged for the higher amount. Will try calling again.

Lislie O.
Grado:

Check the condition of the vehicle. The vehicle was rented site unseen. Although it was convenient for the U-haul company it forced me to purchase the insurance because I wasn’t able to evaluate any damage beforehand. The place closed at 3:00 in the afternoon. Who does that?

Maureen M.
Grado:

Greg was very helpful. Excellent customer service!

clyde D.
Grado:

El cliente no dejó un comentario.

Cassandra H. | Reservación |
Grado:

would like to see more gate hours in the future.

Dhara R. | Reservación |
Grado:

Renting a small unit in downtown Taos. The check-in process was great. I forgot a lock and they had one to buy. Great! The only thing was there was a lot of built up ice around the unit--slippery!

JOHN F. | Overall Experience |
Grado:

Great staff...need more access hours personally

JAVIER M. | Overall Experience |
Grado:

He tenido muchos años el almacén y todo fue suave. Gracias Javier Muñoz

Carrie K. | Reservación |
Grado:

It’s nice and clean inside

BRENDA S. | Overall Experience |
Grado:

0

KW COUSE T. | Overall Experience |
Grado:

We have always been very satisfied. Thank you. Virginia Couse Leavitt

No reviews have been submitted for this location.

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