Customer Reviews for Hiltop Sales
(U-Haul Neighborhood Dealer)

401 reviews

201 Lamar St   Sweetwater, TX 79556
(I-20 and HWY 70)

(325) 235-8272

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(325) 235-8272

201 Lamar St
Sweetwater, TX 79556
(I-20 and HWY 70)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The quickest and most efficient place to pick up a U-Haul from.

MARK WILSON 
Rating:
5.0

Customer did not leave a comment.

kathy mchorse 
Rating:
5.0

Customer did not leave a comment.

Omar Rivera 
Rating:
5.0

Customer did not leave a comment.

jason free 
Rating:
5.0

Always trade here for years

Danny Arnold 
Rating:
4.0

Customer did not leave a comment.

Gary Winebarger 
Rating:
5.0

Customer did not leave a comment.

GKeith Sorrells 
Rating:
5.0

Add more guys to your stores that are like the man that runs the Hiltop location.

Kendall Moore 
Rating:
3.0

Nobody was there to speak to, so cannot rate.

Brian McDonald 
Rating:
5.0

Bob Teague has been outstanding! Great service, knowledgeable and helpful. Bob is a great ambassador for the U-Haul brand

John Young 
Rating:
4.0

Customer did not leave a comment.

Joseph Bell 
Rating:
5.0

The original location had moved so this gentlemen took the trailer for us after we had to call U-Haul for a drop off location

Marcy Conlin 
Rating:
5.0

Customer did not leave a comment.

Ben Hoyle 
Rating:
5.0

Customer did not leave a comment.

JA Robinson 
Rating:
5.0

Drop-off went great! Fast and easy.

Ken Swanson 
Rating:
4.0

Bob was 35 years a veteran for Uhaul told me I was overcharged by approximately $20 and would need to deal with corporate or the store location for being overcharged!

Mike Corbin 
Rating:
5.0

Customer did not leave a comment.

Gary conway 
Rating:
3.0

Customer did not leave a comment.

Royce Choate 
Rating:
5.0

The 6x12 trailers need some kind of jack on them!

Dana Elmore 
Rating:
4.0

The second car dolly was in good shape. Light on the first didn't work so we swapped to a different dolly. Towed well and had no issues tires were in good shape.

Martin Baker 
Rating:
3.0

Get somebody out there to help guide me into the drop space and unhook the trailer from my vehicle.

Brian McDonald 
Rating:
4.0

Customer did not leave a comment.

Mike Chapman 
Rating:
5.0

Nothing.

RODNEY HILL 
Rating:
5.0

Customer did not leave a comment.

Michael Royal 
Rating:
5.0

Drop off was easy and enjoyable. Staff was friendly and very helpful!

Michael Roberts 
Rating:
5.0

Customer did not leave a comment.

ED VIRGEN 
Rating:
5.0

Customer did not leave a comment.

ED VIRGEN 
Rating:
4.0

Customer did not leave a comment.

Bruce Hess 
Rating:
3.0

Customer did not leave a comment.

Rhonda Kelly 
Rating:
5.0

Customer did not leave a comment.

Max Leija 
Rating:
3.0

Maintenance on the truck regular needs done Had to pick truck up from different location then and the had to park the truck because there was no windshield wipers on it when we got stuck in storms had to get hotels ect

Levi Biggs 
Rating:
3.0

Nothing.

Jim Brandon 
Rating:
3.0

Customer did not leave a comment.

Adolfina Salinas 
Rating:
5.0

I haven't received my refund and my payment has been completed.

Brianna Gipson 
Rating:
5.0

This gentleman was great. He was fast, helpful, and eager to please. he will be recommended to all of my friends. Thank you, sir.

Thomas Kiser 
Rating:
4.0

Customer did not leave a comment.

David-mark Hackfeld-hagood 
Rating:
5.0

Customer did not leave a comment.

Cole Clark 
Rating:
5.0

Customer did not leave a comment.

Pamela Morris 
Rating:
1.0

Got 3 miles to the gallon and A/C stoped working after 40 miles per hour.

Greg Morgan 
Rating:
5.0

Every went well except the mileage and extension was supposed to be paid from our Discover and the attempted to charge our Capital One. But that is being handled. We still should have $745 coming as refund from U-Haul. We want no credit for a new rental as we don’t plan to rent from UHaul if possible.

PAUL DALTON 
Rating:
4.0

Customer did not leave a comment.

Leticia-ysidro Mata-vega 
Rating:
5.0

Fast reliable clean no problems very happy

billy baker 
Rating:
5.0

Customer did not leave a comment.

Christopher Robertson 
Rating:
5.0

Customer did not leave a comment.

Daniel Linebaugh 
Rating:
3.0

Nobody was their ended up doing the online dro p off

Matthew Ranard 
Rating:
5.0

UHaul rep was courteous and prompt with the entire process. He explained each step and patiently answered my questions. This part of our move was totally hassle free !!!

dickie summers 
Rating:
5.0

Great service

Chriss Jordan 
Rating:
5.0

Customer did not leave a comment.

RENE HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Vernon Stutts 
Rating:
5.0

Customer did not leave a comment.

bobby merriman 
Rating:
5.0

Customer did not leave a comment.

Donald Turnbo 
Rating:
5.0

I have gotten a u-haul truck here three times and never had a problem. Great service.

Patrick Brand 
Rating:
5.0

Bob Teague runs a top notch organization. Attentive, helpful and dedicated to making the move as easy as possible for the customer. Moving is an inherently stressful time. Mr. Teague helped alleviate a little of that stress by his courteous, helpful and caring attention to our needs.

John Young 
Rating:
4.0

Customer did not leave a comment.

stacy henderson 
Rating:
4.0

Customer did not leave a comment.

MELISSA BRADLEY 
Rating:
5.0

Customer did not leave a comment.

Erick Diaz 
Rating:
4.0

Quick and easy drop off, good service!!

Chriss Jordan 
Rating:
4.0

Contactless pickup was a bit complex. I had to have addition input and assistance from a support phone person. She was terrific!

JAN MEARES 
Rating:
5.0

Customer did not leave a comment.

GARY COWAN 
Rating:
2.0

NO Comments!!!!!!

Thomas Rogers 
Rating:
5.0

Customer did not leave a comment.

ladonna spinks 
Rating:
5.0

The service at Hilltop is first class- Mr. Teague went above and beyond to help us during a very difficult move- his personal attention and helpful suggestions made evident his knowledge and experience. We appreciate Mr. Teague and Hilltop Sales!!

John Young 
Rating:
5.0

Nothing, service was excellent.

CRAIG JACKSON 
Rating:
5.0

Bob is very professional. This is the second time we have rented here and excellent customer service. Have not been disappointed!

Sheree Miller 
Rating:
5.0

This survey does not capture the full experience I had. I reserved a truck and was told I would not be able to receive the truck that day. I called the regional office and a lady named Tammy answered. She was very short, very rude, eventually hung up on me and canceled my reservation. I then called several locations and was able to find my own truck 2 hours away from my home. I expected to have a truck did not end up with the truck and had to use 4 hours of my day to get a truck. Very unhappy.

Ethan Jones 
Rating:
5.0

Customer did not leave a comment.

Margarita Avila 
Rating:
5.0

Customer did not leave a comment.

albert martinez 
Rating:
4.0

The gentlemen that I worked with her was very nice, he took care of getting everything set up get me hooked up and on my way.

Scott Brown 
Rating:
3.0

Service was great, but limited on the size of rental moving trucks.

toni lerma 
Rating:
5.0

Salesman was very knowledgeable on trailer and hooked it up for me,

ismal lopez 
Rating:
5.0

Great experience

jermey perez 
Rating:
5.0

Customer did not leave a comment.

jeff madl 
Rating:
5.0

Nothing, he was so nice, friendly, very helpful. Great person/place to do business with-

JANET MERRITT 
Rating:
3.0

Customer did not leave a comment.

KELLIE PAYNE 
Rating:
5.0

Customer did not leave a comment.

Vernon Stutts 
Rating:
5.0

The service was friendly and efficient.

WILLIAM JEFFERY WRIGHT 
Rating:
5.0

Customer did not leave a comment.

Rosario Padilla 
Rating:
5.0

Friendly Nd helpful

Urekcano Cano 
Rating:
5.0

Keep doing what your doing

Jonathan Wilhite 
Rating:
5.0

Very Professional, well informed and will definitely use the Sweetwater location again for more moving needs 5 Stars!!

Jefferson Davis 
Rating:
5.0

Customer did not leave a comment.

Timothy Monday 
Rating:
5.0

Customer did not leave a comment.

Tara Purcell 
Rating:
5.0

The Hiltop owner was very knowledgeable and helpful.

John McPherson 
Rating:
3.0

Customer did not leave a comment.

Jan Meares 
Rating:
4.0

My only issue is we ended up w car trouble... ended up turning in our trailer 2 days early ... at a different location . And there was no reimbursement or any incentive for turning it in 2 days early. Seems a little weird for a company.

Aaron Grant 
Rating:
4.0

The dozen furniture blankets I ordered were not in the truck.

Christopher Arnold 
Rating:
5.0

This guy was great!

Kevin McGlasson 
Rating:
5.0

Attendant was very help and accommodating.

Dan Boren 
Rating:
4.0

Customer did not leave a comment.

jose rangel 
Rating:
5.0

Customer did not leave a comment.

Abad Gonzalez 
Rating:
5.0

Customer did not leave a comment.

gary smith 
Rating:
5.0

Great Customer Service

Mekale Ducksworth 
Rating:
5.0

Very friendly and polite

Jesus Garza 
Rating:
5.0

Customer did not leave a comment.

Roxann Green 
Rating:
5.0

Customer did not leave a comment.

Tabytha Kuykendall 
Rating:
5.0

Great job

Robert Boykin 
Rating:
5.0

Customer did not leave a comment.

Michael Martin 
Rating:
5.0

Customer did not leave a comment.

Wendy Herrera 
Rating:
5.0

Nothing you was great??

annette-janet lemons-hinkle 
Rating:
4.0

Customer did not leave a comment.

Mary Taylor 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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