Bubba is very helpful.JOHN C.
Customer Reviews for Hilton Head Shipping & Storage
(Distribuidor de U-Haul del vecindario)
Hilton Head Island, SC 29926
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.- dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DEAN L.
The person in the rental office decided to rant to us about his issues with a previous customer. Not professional at all. Too much personal information that had nothing to do with me or renting a truck. The equipment had damage that I had him come out and label. I rented 2 dozen furniture blankets, and got 11. He was not prepared.CHELSSIE D.
pick up time was late= no keys for truck old truck, no A/C for 5 hour trip possible oil leakDONNA H.
El cliente no dejó un comentario.JULIE H.
El cliente no dejó un comentario.ROBIN N.
El cliente no dejó un comentario.ANN E.
Great location Bubba is awesome. The Uhaul we got had A/C that wasn't functioning please fix that.Matthew V.
Made a reservation for 26 foot truck more than two and 1/2 months prior. Arrived at 9am open and no 26 foot truck available.ANTHONY F.
El cliente no dejó un comentario.LANDON H.
El cliente no dejó un comentario.MATTHEW S.
Such an easy rental!LORI T.
El cliente no dejó un comentario.MICHAELCHARLES J D.
Nothing- everything was greatSAMUEL M.
El cliente no dejó un comentario.BRIAN C.
I had my preferred location a couple of Miles from the apartment. On my way to pick up the truck I received a call saying that they were out of trucks. I had to go to another location and the truck was 26' instead of 20. Huge truck and too far from my apartment. Besides that, everything was fineLIMARIE R.
El cliente no dejó un comentario.ERNESTO S.
El cliente no dejó un comentario.OLIVIA M.
El cliente no dejó un comentario.George C.
Be sure cabin is cleaned and even disinfected. Ours had animal hair on seats and floor. I cleaned it out, windows and cleaned the vinyl and disinfected it.MICHAEL H.
El cliente no dejó un comentario.JENNIFER K.
El cliente no dejó un comentario.JOE T.
Great service! Love your doggy! That's the best part of the experienceJames M.
The trucks should be cleaner and better maintained. Other than that, everything was perfect!Tibor K.
El cliente no dejó un comentario.Matthew R.
I would highly recommend U-Haul at this location to anyone anytimeWILLIAMFRANCIS R.
Verify the trucks are clean before renting them outCHRISTOPHER C.
Great experience with a seamless registration , pick up snd drop off system . Very convenient .MARK D.
Great customer service and he was so fast and organized. This is the best Uhaul rental experience I've ever had. Moving is a chore nobody enjoys but dealing with such a great professional company makes it a little easier to focus on the task at hand.KARMA G.
El cliente no dejó un comentario.Raiford S.
El cliente no dejó un comentario.Caleb H.
El cliente no dejó un comentario.VERNA G.
Onsite attendant was rude.MARVELYN P.
The rotors and pads on that van are DANGEROUS! Very poorly maintained vehicle. The front struts/shocks are likely in need of replacement as well.THOMAS R.
Bubba runs a top notch UHaul location. Had a great experience while renting a box truck for local moving on Hilton Head. The reservation online was a breeze. Bubba called the day before to confirm, very friendly and professional. Pick up was less than 5 minutes. Drop off, two minutes. Very pleased with how smooth the process was and just adored Bubba's sidekick Shadow, his furry companion who greeted me at the door. Highly recommend this location.MELINDA K.
Very knowledgeable and helpful person at the facility.STEVEN A.
El cliente no dejó un comentario.Keith W.
El cliente no dejó un comentario.SEAN O.
It was fine. The person working Saturday morning was very nice. It just took a while to get together considering I already had the reservation and had done everything on line.WILLIE N.
Clone the lady who rented me the truck, she was terrific. She was friendly and helpful on the phone, cleaned out the truck van when I thought it looked clean already and was concerned I had a good rental when I returned it. She was terrific.Robert C.
El cliente no dejó un comentario.JORDAN B.
I think you have an ethical obligation to make it clear, this location is not UHaul, it is some sort of 3rd party agent.Francis S.
Lots of issues in the office. The person there couldn't get any of the six customers the help they needed. We all stood there for over an hour and just chatted while she called people to try to get the computer to work. She was very nice but it was extremely inconvenient for the day I had planned.Kristen E.
The lady at the desk checking everyone in and out was multitasking like crazy. She was so sweet and efficient and tried to get everyone taken care of as quickly as she could. There was a line and yet she still managed. She was amazing and went above and beyond. I will definitely rent from this U-Haul again Thank you!!!Eric H.
El cliente no dejó un comentario.ASHLEY J.
Sheila was very helpful and informative throughout the entire rental process and she should be commended for being a valuable employee.MONICHA W.
El cliente no dejó un comentario.Robert J.
Great customer experience,MARK M.
El cliente no dejó un comentario.WARREN G.
El cliente no dejó un comentario.DANIEL G.
El cliente no dejó un comentario.mike G.
Manager was great.!! Help me after I have a bad experience this another U-Haul locationJEFFREYRONALD L.
El cliente no dejó un comentario.CHRISTINA G.
El cliente no dejó un comentario.Anzhelika Z.
Do something about check in. It took over an hour to get the combo to the lock to the rental truck. Checking in is NOT user friendly and was a first class pain in the butt. Bubba was great except I couldn't find his office to leave the lock soi put it on the fence, sorry Bubba.Donna K.
El cliente no dejó un comentario.JAMEEL R.
El cliente no dejó un comentario.mark C.
Nothing. It was a great experience, a total breeze! Gracias.ANTHONY H.
Interior of truck was dirty and gas level was not up to the level on the contract. I had reserved 4 dozen pads. They only had 2 doz. when I complained about all of this the owner just told me to note the problems in the equipment check link. No help. No apologies.RICHARD W.
Very convenient HHI location without all the bells and whistles. If you want a truck, this is the place to go.Frederick R.
Very pleasant experienceJOSEPH B.
All was great! Especially loved the sweet office dog Shadow.Tinya W.
The only good thing about this experience was the gentleman who gave me the uhaul. This was the worse moving experience I have ever had. Being that I'm in the military and having to move my family across states, it is already stressful. Add the face that uhaul decided to move the pick up locate from 4 minutes from my house to over an hour without any notice made it even more stressful. Add the fact they confirmed my reservation 2 days prior I was very displeased with the results. I will never use uhaul again and will warn others about using them. I'm very easy going and normally don't leave comments. But I wanted to put my experience down. Hopefully I can speak with someone better than the customer service rep I had basically telling me this is how the company works.JONATHON D.
I had a very good experience,and Shadow, the U-Haul mascot at this location was terrific, friendly and so well behaved. I do have a recommendation. I would like to see the taller and more sturdy dolly or lift that would be better for taller and heavier furniture. I would also charge a larger,refundable fee for the lift in case someone had the notion to not return it.The smaller dolly was not very helpful.KAREN F.
El cliente no dejó un comentario.FRANK P.
El cliente no dejó un comentario.MICHELLE W.
El cliente no dejó un comentario.ERIC B.
The facility is managed by managed by a great individual. Making the reservation online was a great experience and made the pick up very efficient.Jason B.
El cliente no dejó un comentario.GABRIEL E.
I've used you a few times now and I've never had any problems and you have always been very helpful.Brian M.
Best truck rental place on the islandCHRISTOPHER K.
The cost was higher than other locations.JOHN M.
Nothing, outstanding customer service and great personality to deal with. Most impressed.CHARLES A.
Awesome dog at the office! Very friendly greeter.KENNETH L.
El cliente no dejó un comentario.Dominick C.
El cliente no dejó un comentario.James O.
El cliente no dejó un comentario.EDWARD N.
El cliente no dejó un comentario.Mark P.
El cliente no dejó un comentario.GEOFFREY C.
El cliente no dejó un comentario.Azur S.
The 2 gals were extremely helpful and good-natured! I can't say enough good things about the girls in Okatie South Carolina go store it!!!!! Thank YouDorine B.
El cliente no dejó un comentario.ROY E.
El cliente no dejó un comentario.Alan M.
El cliente no dejó un comentario.ANDERSON S.
El cliente no dejó un comentario.Jessica S.
the truck was so old, it had no power to move on the highway, you need to take it out of circulation. .ALDO E.
Bubba was great and such a big help. I found the after hours check-in process a bit confusing but Bubba took care of everything for us. He made a challenging move both smooth and affordable.JILL R.
El cliente no dejó un comentario.robert D.
El cliente no dejó un comentario.RACHEL C.
Have the truck ready to go at pick up time. Had to empty stacks of blankets and dollies before leaving with truckSTEPHEN S.
Great service, awesome staff. THANKS BUBBA!!!LEWIS F.
El cliente no dejó un comentario.BRYAN C.
Super convenient - great value - great customer service to assist with rental & drop off. Will definitely go there first the next time.DAVID F.
El cliente no dejó un comentario.David B.
They sent me an added charge to my rental 18 days after my rental? I'm not happy about it and won't be back.Scott H.
Excellent service! Love Shadow the four legged greeter!SARAH W.
El cliente no dejó un comentario.WILLIAM N.
El cliente no dejó un comentario.BRIAN B.
The truck was dirty. I have pictures. Ot was not clean at all,, the floors,, the seats,, the cupholders were nasty.. this is not good especially during covid. I arrived at 3pm and was not able to leave until almost 30minutes later.B Monique C.
El cliente no dejó un comentario.COLE P.