Customer Reviews for Hillsdale Mini Storage
(Distribuidor de U-Haul del vecindario)

472 comentarios

153 Webb Way   Advance, NC 27006

(336) 940-2368

Horarios de la ubicación

  • Lun. - sáb.: 11 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 11/30/2021 - 12/1/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(336) 940-2368

153 Webb Way
Advance, NC 27006

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 11 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 11/30/2021 - 12/1/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
3.0

We returned our 5x8 trailer in the afternoon around 3 on Sept 1. No one was there and we followed instructions to park the trailer and photographed it just in case there were any issues. The receipt we received states we returned the trailer today at 9:30am. Although we returned ours a day early, it should reflect this as rentals are based on time frames. With no live personnel I would hate that the trailer got used by others overnight.

Thomas O. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN P. 
Clasificación:
3.0

Went to the location 2 times to drop trailer when someone was on site and did not see any signs of staff.

Jeffrey L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jeanne D. 
Clasificación:
2.0

u-haul blows big nuts. self check in process is as difficult as obtaining top secret government clearance to rent a POS truck.

Craig U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shauna N. 
Clasificación:
3.0

The online check-in site did not provide the code for the the box that contained the truck key. So, we had to call Uhaul customer service. We had to wait so long for a representative that we guessed the combination before anyone ever answered.

Brannon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick S. 
Clasificación:
4.0

This was an online location only, and it took me an hour and a half trying to get the app set up and the truck checked out on the.com site. They were very long waits on the 800 number, and I got transferred and cut off once. And had to wait a second time. Finally one of your agents named Christina walked me through the process, and got me checked out and into the truck. She was extremely helpful and courteous.

Rick D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monica J. 
Clasificación:
5.0

Even though your system showed that Webb Way was closed, we called them and we were able to leave the trailer there. Thank you Tiffany!

Liborio A. 
Clasificación:
5.0

Easy Peasy

Jeffrey M. 
Clasificación:
3.0

Train your staff better

Brenda B. 
Clasificación:
5.0

We did not know that we could have picked up the truck earlier - which we wanted. We did not know that the truck would not be at the same location from which it was ordered. We were unhappy because we wanted an early start, but the truck was not only at a different location, but at a different - later - time than anticipated.

bert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
5.0

Great experience!

Keith H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY M. 
Clasificación:
3.0

After renting numerous trailers and trucks over the past few months to move, this was in the worst condition. Very old, tires worn, lift door was extremely hard to open and close, and the inside was stained not swept out.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crickett C. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

Super easy and completely online/phone process, save for actually obtaining the truck.

Cynthia L. 
Clasificación:
5.0

While the truck got the job done, it was a beast to drive. The whole rental process was easy and effortless. Thank you, UHaul!

Carole D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack R. 
Clasificación:
5.0

location was great, trailer sucked. lights did not work and license plate was almost completely gone

ron L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dyanne D. 
Clasificación:
5.0

El cliente no dejó un comentario.

George G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janice J. 
Clasificación:
1.0

The entire process was horrible. Even though i was fully capable of hooking up the trailer. No assitance was available. No information provided about saftey chains or safe hauling. Trailer was in poor condition, the trailer vibrated the entire trip. I was not informed of proper Ball sizes which required me to go purchase the correct ball size, since the one i brought with me was too large. it was an overall horrible experience. I will never do business with Uhaul ever again. For being the biggest name in the truck/trailer rental industry, you have by far the worst service i have seen.

Shawn M. 
Clasificación:
5.0

The local agent is excellent! The UHAUL corporate renting process is a joke! The local agent and I Have to redo all the rental contracts during pick up and pretty much every rental due to the crappy computer rental process put in place by UHAUL corporate. Wastes time ....

Don G. 
Clasificación:
5.0

Very nice, helpful staff!!

Richard B. 
Clasificación:
5.0

Did not see the inside of the facility, as we used the night time drop off option. The grounds were clean and orderly. The online admin. procedure was quick and easy.

David Z. 
Clasificación:
5.0

Can think of nothing to improve. Very pleased. The very pleasant lady providing customer service was excellent.

Ben H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shelli P. 
Clasificación:
5.0

El cliente no dejó un comentario.

phil D. 
Clasificación:
4.0

Put up a sign as to where the vehicle key should be dropped during non operating hours and a sign as to where to park vehicle.

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

Hillsdale was great.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill N. 
Clasificación:
5.0

Great location

William H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

The interior of the truck wasn't clean the windshield was very dirty other than that everything went well however the computer generated locations closest to where we made our move and the location that they specified happen to be the furthest away which created a big issue for me .The Hillsdale location was very good no issues there at all

Hank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
4.0

El cliente no dejó un comentario.

jennifer G. 
Clasificación:
4.0

Friendly service

Jose C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
4.0

Prices were different than when reserved by phone. Some additional training needed.

Joe B. 
Clasificación:
2.0

The left rear tire light was in so no one had checked the truck. Although I called the location the did not change my pick up time and when I arrived it had expired. After waiting on the phone for almost ten minutes I was sent to the reschedule person and the phone hung up. Thankfully I was given the number and called back . At this point I was helped with a new time.

linda B. 
Clasificación:
3.0

The front cab could have been cleaner . The cup holders were very nasty , they had some kind Tobacco spit in them . Also the engine light stayed on for the whole 2 day rental , stating the gas cap was loose , in which it was not .

Randy S. 
Clasificación:
1.0

Was charged for gas cause it was not checked in right and charged for the wrong mileage cause it was not checked in right. No have to wait for someone to call me back to get it fixed. Cause of this it over drafted the account that was used.

Christopher B. 
Clasificación:
5.0

Outstanding customer service by Tiffany at the rental counter!

Dean T. 
Clasificación:
5.0

Put a reminder somewhere that there is a built in loading ramp....which I noticed, eventually ??

Clyde E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lorenzo B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Awesome people and service

Stephen K. 
Clasificación:
5.0

Excellent local company and very helpful !!!

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

Great experience and. Very fair in understanding the mileage error . Had tried to drop off at Alexander Automotive in Clemmons but they were very rude and not accommodating !!) Thanks to a great job at Hillsdale Mini-Storage !!! Ron Hadley Have used them twice in 30 days and will use one more time in January

Ronald H. 
Clasificación:
5.0

I won't go anywhere else. Easiest and Fastest Experience I have had renting a Uhaul Trailer. Hillsdale Mini Storage is the best!

Lee M. 
Clasificación:
3.0

Truck was muddy inside. Steering whee,l doors, and floors were all muddy. Had to clean inside of truck and bed area before I could load.

rick R. 
Clasificación:
5.0

Always friendly, cheerful and suggestive in money saving ideas... what I've come to expect from uhaul. Perfect experience

Daniel C. 
Clasificación:
3.0

Not well lit for night drop off. Also had no indication of where to drop key

Jessica M. 
Clasificación:
5.0

Use this location for personal storage. They do a good job!

Walter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce G. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
4.0

I just did key dropoff. They were very friendly when I called in the morning.

Theresa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
5.0

Truck was very well maintained, great gas mileage, very comfortable, and customer service experience was excellent at pick up point (Tiffany was awesome). Your agent at drop point was also very professional and courteous! Gracias

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
5.0

Extremely nice experience. Rental could not have been easier.

Robin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel Y. 
Clasificación:
5.0

The process and pick up were quite smooth. Your representative, Tiffany, was fabulous. I can not think of anything to improve on the experience.

christopher C. 
Clasificación:
5.0

Service was excellent! No improvement needed! Gracias

Gloria N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
3.0

Have staff explain after hours dropoff procedure.

Craig D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James N. 
Clasificación:
2.0

I needed to change the rental to one-way and they expected me to bring the truck all the way back to them to re-rent it. That was not practical. I returned the truck at a location near my destination. I received a bill for more than double the original charge.

Jennifer C. 
Clasificación:
3.0

This site could have better signs as to where to drop the key. I felt like I was just randomly dropping the key into a door that wasn't marked.

Rachel C. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba