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William E. | Overall ExperienceCustomer Reviews for Hillsborough Self Storage Annex (Elizabeth Brady Rd.)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The facility was very clean and well maintained. I was very pleased with my experience and will definitely use again if I need storage space.
Charles L. | Overall ExperienceWe moved here from FL just before Covid and during the entire process the staff were so helpful and made everything seamless! About 8 months ago we needed to move to a smaller unit and again Liz was just so wonderful! I am sad to no longer need the storage as we've moved into a bigger home but I would highly recommend using them, they are affordable, the facility is very clean (even all the restrooms!!)...so pleased with every interaction!
Danielle S. | Overall ExperienceThe facility and staff were terrific and the experience couldn't be beat - thanks for being there for us!!
Mark Y. | Overall ExperienceI always felt comfortable calling Liz if I had any questions about my contract, payments, and moving. She is very friendly, professional, and helpful. We had our items stored in the facility on Elizabeth Brady Road and it was very convenient and well maintained. The coded lock system to get in the building was also convenient.
Barbara H. | Overall ExperienceGreat experience, everyone was great, helpful, very nice.
Juan R. | Overall ExperienceHad a great experience! Liz did a great job. I definitely recommend using Hillsborough Storage.
STEPHEN E. | Overall ExperienceExcellent service and the facility was very convenient for me in Hillsborough. Storage units are easy to access. I would recommend Hillsborough Self Storage to anybody with temporary storage needs.
Rich R. | Overall ExperienceAfter signing the agreement and paying the fee of $75.00...I rec'd a notice that I still owed another $25.00. It was resolved with an email and phone call. However, should I not have called and communicated my concern, the appearance of the invoice was that in some way I was negligent. There was no explanation regarding why this suddenly appeared, but fortunately was resolved.
Will C. | Overall ExperienceBEST STORAGE PLACE EVER!
Colleen C. | Overall ExperienceI have used this storage several times for months at a time. The staff is always helpful and the facilities are well-maintained and feel very secure.
DAVID K. | Overall ExperienceAll good. No bad comments.
Jeffery C. | Overall ExperienceWonderful customer service!
Myranda M. | Overall ExperienceThanks for understanding my situation
Patricia C. | Overall ExperienceThey were absolutely the best. Made sure everything was good when there a water pipe broke, cleaned the rugs. Provided boxes if needed. Great experience
TERRI E. | Overall ExperienceWe used this storage for three years. Excellent facility in all area. Highly recommend
Bill & Sandy M. | Overall ExperienceGreat experience. Extremely nice staff.
Bruce S. | Overall ExperienceLove Hillsborough Self Storage! So impressed by them and their attentive and kind staff!
Elise T. | Overall ExperienceHillsborough self storage has been awesome. My belongings have been safe and secure. Facilities easy to use, clean and always safe. Thanks!
Heather T. | Overall Experienceeveryone was helpful
Lori V. | ReservationEverything is brand new and functions as such. No issues at all.
Robert S. | ReservationClean. Working carts. Able to change storage unit size on the fly.
Jan G. | Reservationexcellent service!! definitely recommend them again
ASHLEY P. | Overall ExperienceWe had a great experience using Hillsborough Self Storage. Liz, the office administrator, was extremely helpful, friendly and accommodating!!
KIM N. | Overall ExperienceMy review says it all
CARVETH H. | Overall ExperienceAlthough our plans changed and we ended up cancelling the storage, they were wonderful about accommodating the amount of storage we were going to need. Will plan to use them when the time comes!
Privacy R. | First Impressions