Customer Reviews for Highway 401 Self Storage
(U-Haul Neighborhood Dealer)

641 comentarios

4900 Fayetteville Rd   Raeford, NC 28376

(910) 683-6041

Horario

  • Mon–Tue
    9 a. m. - 5 p. m.
  • Miércoles
    9 a. m. - 1 p. m.
  • Thur–Fri
    9 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(910) 683-6041

4900 Fayetteville Rd
Raeford, NC 28376

Servicios en esta ubicación:

Horario

  • Mon–Tue
    9 a. m. - 5 p. m.
  • Miércoles
    9 a. m. - 1 p. m.
  • Thur–Fri
    9 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I wouldn't change a thing, everything was ready when I arrived for pickup.

David C. 
Clasificación:
5.0

The store clerk who finished my paperwork was extremely helpful and did her job with excellence. She was very courteous and nice.

William S. 
Clasificación:
5.0

The attendant was very kind and personable!!! The process was easy and took no time at all! Wonderful customer service! Would recommend over all over uhaul in the area!

elziabeth K. 
Clasificación:
5.0

This location is the best,I been dealing with the lady that runs this location for years, and she is the best,She has the best customer service and best attitude you can ask for.

Lavell C. 
Clasificación:
5.0

Truck had a cracked windshield on the passenger side.

Jeff D. 
Clasificación:
5.0

Teresa is awesome and easy to work with

GARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany B. 
Clasificación:
5.0

Excuse me for not remembering her name however there is a lady with glasses there that was awesome. I could not have had anyone better to help me at this hectic time. I will be stopping in to visit her one day!

Jessica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthoney G. 
Clasificación:
5.0

Everything is good just the way it is.

Eddie R. 
Clasificación:
5.0

Nothing at this time. Thanks for all the help.

Charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ananisia C. 
Clasificación:
5.0

No improvements needed.

Dewayne M. 
Clasificación:
5.0

Great vehicle, only 1500 miles on it when we got it. Lots of space and loading options. Easy mobile check out process. We were very satisfied with our experience and the van.

Nair F. 
Clasificación:
5.0

Extraordinario servicio al cliente

Hettie C. 
Clasificación:
3.0

Very small parking lot, location was closed but didn't show clear instructions for after hours drop off so I wasn't sure where to park it.

Melissa S. 
Clasificación:
1.0

Dont change pickup location. Dont charge me for your fuckup.

Michael J. 
Clasificación:
5.0

Great service and friendly

Terry B. 
Clasificación:
3.0

Next time please call the customer prior to arrival to informed about unavailable equipment that was requested when the reservation was done. Do not wait until the customer arrives to be inform about it.

Jonal R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis H. 
Clasificación:
3.0

The cab was filthy. They didn't have the requested equipment on hand either.

JOSHUA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn R. 
Clasificación:
3.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kiman J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie J. 
Clasificación:
5.0

Very knowledgeable, and helpful staff. Pick up was smooth and easy.

Jefferson C. 
Clasificación:
5.0

This location is by far the best place I've rented from. The staff is very friendly and attentive. The store is clean and organized. I will continue to use their services!

Daishae C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany M. 
Clasificación:
5.0

Excellent manager

SANDRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justice B. 
Clasificación:
5.0

Teresa was amazing and answered all of my questions. She was so kind and helpful!!

Brianne M. 
Clasificación:
2.0

Not at all willing to work with me. Also wasn't able to manage taking the trailer off and returning it to a spot. Thankfully, I had my son with me. I am a disabled veteran. Appalled at the lack of customer service overall.

HOLLY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
4.0

The mgr was very helpful and gave me the information needed to report the condition of the trailer. She was very helpful. She also took the trailer out of commission until the tires could be replaced

jodie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter R. 
Clasificación:
5.0

I've always been impressed with this place

Ore Jean W. 
Clasificación:
5.0

No improvements needed.

Mark K. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice L. 
Clasificación:
4.0

Was not able to adjust the rear view mirrors on the the truck due it being tightly screwed or no electronic control to move it.

Corral M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice F. 
Clasificación:
5.0

It less make sure the fuel level is 1/2 tank.

Katie D. 
Clasificación:
5.0

Great service 👏

Terry B. 
Clasificación:
5.0

All good

Jose H. 
Clasificación:
5.0

This is the best location I've ever visited over the years I've rented trucks.

Kevin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTO L. 
Clasificación:
5.0

Experience was very personable and friendly. Teresa ensured all we needed was addressed. I would rent from Teresa again in the future.

Barbara A. 
Clasificación:
3.0

Tank was under a quarter when I received it

Ryan I. 
Clasificación:
5.0

Great service 👏

Terry B. 
Clasificación:
5.0

The truck seem to need a tuneup. The complaint I had was that I made the reservation a month ago to pick up the U-Haul near my house and I had to drive 35 miles to go get it

Lisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNER M. 
Clasificación:
5.0

Vehicle was clean and customer service was impeccable but the truck itself had so many leaks in the roof that someone had put duct tape on, that it damaged a lot of personal items because it was raining.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laquana P. 
Clasificación:
5.0

Absolutely nothing

Ezekiel H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jakub W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent C. 
Clasificación:
5.0

They are some very nice people and they make you feel right at home

Shirley H. 
Clasificación:
5.0

Staff is the most courteous and professional

Jumal B. 
Clasificación:
5.0

Great service on both ends of rental

Joe M. 
Clasificación:
5.0

Great customer services. Facility was well keep and clean. Well stock on items to purchase and Equipment to rent. Two thumbs ups

Matthew F. 
Clasificación:
2.0

This whole experience was a mess. I feel like because we were going out of state we were given the worst truck possible. Paid almost $2000 for a truck that has seen better days. The amount of damage stickers already on it made it impossible to even keep up with. The cab of the truck smelled like an animal had been in there. I don't know of I will even us uhual next time. There was no one at drop of location on a Monday afternoon?

Kaylee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

One woman runs the location. She is always polite and courteous. She goes out of her way to help you.

Gregory P. 
Clasificación:
5.0

Absolutely Nothing... These Amazing ladies working there are Awesome.

guillermo L. 
Clasificación:
5.0

Manager was friendly she answered all our questions she also explained contract in detail. We would definitely use this location again!! Karen Miller

Karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Demetrice P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN G. 
Clasificación:
5.0

Owner is so helpful and amazing. She is very welcoming. I will use this dealer again most definitely

Nia K. 
Clasificación:
5.0

Truck was clean and Mrs.tersea is a nice and respectful women thank u for the services.

Deon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA R. 
Clasificación:
5.0

Best location ever they were so helpful and nice to is

Fredrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob F. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERNON P. 
Clasificación:
4.0

I did an after hour drop-off on Sunday evening. I was pleaded to see my receipt in my email before 10:30 Monday morning. Thank You.

Robert S. 
Clasificación:
5.0

My experience was perfect. I couldn't have asked for anything better.

Rebecca B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN B. 
Clasificación:
5.0

Everything was excellent....

Joseph M. 
Clasificación:
2.0

Provide a truck that's actually clean and hasn't been smoked in. Also, most people don't appreciate stale cigarette smoke while waiting for paperwork and signing at the pickup location.

Scott S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Earl C. 
Clasificación:
4.0

The appliance dolly was in poor shape. Wheels were well worn and stair assistance belts on the back of the dolly were torn worn. It stained my carpets of the home I was moving out of, and was so much of a hassle that I ended up purchasing my own from my local Lowe's Hardware Store. This is unacceptable.

Edward H. 
Clasificación:
5.0

Customer Service was the best, you got to love when you get attended by a profesional an friendly staff.

REY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara B. 
Clasificación:
5.0

Teresa is wonderful. Very friendly and sweet. This is the ONLY location I will rent a truck from.

Mary-Evalyne L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry L. 
No se han enviado comentarios para esta ubicación.

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