Truck was completely snow covered. I had to scrape the windows. Good thing I brought an ice scraper because I was never offered one. Truck was parked behind the building in a very dark, tight area that I had to back out of. Extremely poor experience at pick-up.Kerri C.
Customer Reviews for Highway 13 Liquor And Cheese
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Mary B.
El cliente no dejó un comentario.Ilyas J.
Customer service was rude. Hung up on me when I had return issues. I am seeing multiple charges on my bank statement. Not happy with uhaul today...Dwayne J.
El cliente no dejó un comentario.Shawn S.
Clean the inside of the windshield. Install new wiper blades.David S.
I reserved a 10 ft truck 2 weeks in advance and checked again a week before to make sure I had it. I was guaranteed that it would be there , well it wasn't!!!! They finally gave me a 15 ft truck that was way to large for the job I had it was tough getting this large truck on the property I had. Then I was charged for safe move Coverage that I had declined, Hopefully they will refund my credit card for this charge. Overall a poor experience!!!!!!!!!Daniel O.
Too expensiverick B.
El cliente no dejó un comentario.Steven B.
Location smelled of cigarettesJoshua D.
El cliente no dejó un comentario.Michael R.
The man who runs it, seriously needs training. The check out took over an hour. We were supposed to be trailering an open bed 5X9. First he couldn't even find our reservation. Knew nothing about how to attach the trailer to the contract. We were told everything was ready to go and all we had to do was pick them up. Then after telling the gentleman several times I did NOT WANT OR NEED the additional insurance, he tacted it on anyway. I will never deliver an attachment for U Haul again. Too much trouble. They were notified via text. I have yet to talk to anyone. Loni ByarsLONI B.
Customer service was on the spot, kind, and helpful. GraciasLane W.
El cliente no dejó un comentario.RaymondEric E.
Very courteous staff member/DEBORAH B.
I had reserved with the Baraboo location. They did not enter correctly luckily was able to pick up in Adams.Michael M.
Order was originally guaranteed at TMC-New Lisbon,WI. No truck! Had to waste a few hours getting a new truck adding 70 miles to the trip while paying idle help and was short 6 dz moving pads which resulted in some damage to furniture. Extremely disappointed.James P.
El cliente no dejó un comentario.Debbie G.
El cliente no dejó un comentario.Lucas E.
El cliente no dejó un comentario.James B.
I just rented moving blankets for the day.Scott G.