Comentarios de los clientes para Highland Street Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Highland Street Self Storage

Clasificación general:

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MARKSTEVEN L.
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The attendant was very helpful and friendly.

Marilin M.
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El cliente no dejó un comentario.

Robert C.
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The guys at Highland Street Self Storage-Port Chester, NY were great. They were polite and quickly took care of getting me set up and on the road. Props!

SALVATOREJAMES C.
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El cliente no dejó un comentario.

Susannah R.
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The check in person was the best I have ever had at UHaul. Friendly, polite, helpful

LEONARD S.
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El cliente no dejó un comentario.

Joy B.
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El cliente no dejó un comentario.

Adam M.
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Good

MARILYN J.
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El cliente no dejó un comentario.

STEPHEN D.
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No improvement needed. Everything was superb.I have and will continue to recommend this location. Stephen Dillulio

LUZMARIA R.
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Make sure ya wearing the mask correctly. No one is disinfecting the trucks after you rent them. Really need to try to help keep everyone safe. The guys were very sweet and nice but one got in the truck to park it, mask all the way down to the chin made me extremely nervous. Service wise excellent, keeping them safe and the customers safe during these times and with the pandemic very irresponsible.

Michael D.
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Quick and easy.

WALTERL T.
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Next time check over your equipment, there was a worn out tire.

Michelle E.
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Extremely satisfied with service and Ubox. Staff was very helpful and made the packing up smooth and easy. Also, the location allowed us to drop off at closing even though that meant they had to stay later. Very grateful for the extra mile they went.

MATTHEWC S.
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I wasn't able to get the reps name but he was completely disrespectful and out of line.

JEFFREYMICHAEL M.
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More people needed at checkout (there was only one person). Trucks were cleaned but not filled with gas. As checkout process took much longer than anticipated due to lack of personnel, there was no time to fill gas too. It's not the customers jobs to fill up the tank, only to return it full. Also, no place to leave your car except for the street. It took 20 mins to find a place to park. Only one person handling returns too. And the printer was broken so no physical copy of the receipt.

Sally P.
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The equipment was broken. The nice man put it together with colored wrapping tape. Not even duct tape. OK, well he only had to tape together the safety chain, so it wouldn't matter unless there was a problem, but like really? Also, the place was way too crowded and I had to keep moving my car because other people had to move. They wanted to charge me extra to let me hook up the car????? And everyone went to lunch and the bathroom for several hours. It was odd. The one man was like the only one there and he couldn't do it all.

Scott L.
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El cliente no dejó un comentario.

JONATHANM E.
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The Highland Street Self Storage made renting a Uhaul convenient and easy, even let me bring it back overnight and drop off the keys in a lockbox so I didn't have to rush.

CINDYCOLLEEN P.
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El cliente no dejó un comentario.

Diego M.
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Nothing ? Everything was perfect .

Kimberly C.
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I always choose this location for drop off and they have always been amazing. This time the person was rude and obnoxious. The lot was crammed with non-uhaul trucks and the people were just standing in the driveway and hardly moved as I tried to pull in and then back out Will not request this location in future

STEVEN L.
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El cliente no dejó un comentario.

WILLIAMJ F.
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You were seamless!

MICHELLE D.
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I was so impressed with the service and professionalism at this UHaul location. I was given great guidance and advice about the truck I rented and packing the Ubox. Even though I arrived at 5:30pm (closing time), the staff still took the time to check me out even though some other businesses might have said “we're closed.” Great customer service and I will be sure to use Uhaul in the future. Covid-safe practices, smooth and easy check in and out. Couldn't ask for more!

KARENJEAN MCCOY T.
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Worked out perfectly. Thanks!

DG M.
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El cliente no dejó un comentario.

SIMONMG S.
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El cliente no dejó un comentario.

William F.
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El cliente no dejó un comentario.

DA J.
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El cliente no dejó un comentario.

MARIA R.
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El cliente no dejó un comentario.

ERICDAVID B.
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Staff was very friendly/helpful. Will definitely rent from them again.

Khaled H.
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They are so friendly and professional

Maria Isabel R.
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Everything went smoothly..

richard O.
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Great people in Port Chester NY....

Ran W.
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El cliente no dejó un comentario.

James D.
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Truck available as promised, clean, supplied and in fine condition. Check-in was very friendly and efficient. Would definitely rent from this location again.

John M.
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El cliente no dejó un comentario.

CHRISTOPHER B.
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Great service. The gentleman behind the counter was a pro. Equipment great. Ill be back thank you.

Richard B.
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El cliente no dejó un comentario.

Wilson M.
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El cliente no dejó un comentario.

JEONG M.
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Thank you so much! you guys made my life much easier!

SHERRAINE W.
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The staff there is great everyone was very helpful

William D.
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El cliente no dejó un comentario.

EDGAR M.
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The staff at UHaul PC were awesome! They installed the trailer in a timely manner and upon returning, took the trailer off within minutes. Thank you for helping us move!

JOHNJOSEPH R.
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El cliente no dejó un comentario.

Daniel K.
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Don't make them drive a 100 miles to pickup their unit like I was forced to do.

Serge N.
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The people running this are very nice and accommodating. They should be recognized for that. The place itself is pretty shabby. The truck I rented had Arizona plates and over 121,000 miles. The brakes were about to go and the steering was so soft that it took all my abilities to keep it from swerving on the highway (even at only 50mph). I have a lot of experience driving trucks. A lesser driver would have had a big problem with this vehicle. It should be put out to pasture.

MILTONL T.
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Your good guys

EDRINR M.
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El cliente no dejó un comentario.

Jeffrey S.
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The staff was incredibly helpful, especially since this was my first time towing a trailer, they took the time to demonstrate everything. Customer service was outstanding, I will be back! Thank you.

EDRINR M.
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El cliente no dejó un comentario.

paul S.
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El cliente no dejó un comentario.

Michael R.
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Very upset with Uhaul themselves..this location was an hour drive away from my preferred location pick up site. I was never called prior to pick up as I they tell you on your reservation multiple times that my pick up location was changed. So I showed up to find out no truck was available. Wasn't even offered A discount for my problems or anything. This site was helpful and well kept and the equipment was good, they were not the problem. Uhaul themselves is the problem and caused a major inconvenience for me due to their lack of communication.

NANCYN O.
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El cliente no dejó un comentario.

Anne A.
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El cliente no dejó un comentario.

Michael I.
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Simple drop off...in and out!

ANDREA B.
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Van was smelling at pee I could not drive i returned the van I would like to be reimbursed

YAZMIN L.
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El cliente no dejó un comentario.

Mireille S.
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Not enough space to move around....and not much option to park your personal car around...!!!

Kristen D.
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El cliente no dejó un comentario.

laura G.
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Vehicle had no mechanical issues but was dirty. Not helpful with check in or check out. Long waits. Was Overcharged upon check out ad was told , “ just call your card company to fix it.”

Michael M.
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El cliente no dejó un comentario.

Akhilesh S.
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Pick up and drop off was very quick and efficient, professional and very helpful staff.

KATHARINEBARKLEY V.
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excellent experience

JOHNB L.
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Friendly staff. No issues. Trailer worked great.

MARGARETRAK S.
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Good all around

andrew B.
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El cliente no dejó un comentario.

Everett B.
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El cliente no dejó un comentario.

Melissa F.
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Great service overall

Mark B.
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El cliente no dejó un comentario.

Raymond S.
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El cliente no dejó un comentario.

THEODORE B.
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El cliente no dejó un comentario.

James K.
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El cliente no dejó un comentario.

Thomas B.
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Went to pick up trailer. They brought one out and hooked it up to my SUV but the axle was bent and tires were bent in. They brought out another trailer and hocked the second one up but this one had a extremely inflated tiire. Really think they could have hurt someone with the faulty trailers.

Sara R.
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El cliente no dejó un comentario.

DANIELVICTOR M.
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El cliente no dejó un comentario.

Kevin A.
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The gentleman that worked with me both at pick up and drop off was extremely kind, welcoming and helpful. Because of him, and the fact that the truck was easy to operate, clean and reliable, I'd recommend and return myself.

Brian R.
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El cliente no dejó un comentario.

ANGELO P.
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El cliente no dejó un comentario.

Tom M.
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El cliente no dejó un comentario.

LEONARD L.
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El cliente no dejó un comentario.

CHARLESANGELO G.
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Excellent service. Truck was clean just a bit worn.

JACLIN R.
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El cliente no dejó un comentario.

alyssa B.
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I got on the highway and the Van' s check engine light came on I had no choice but to continue on my way got there ok! The major problem was I was parked and I was unloading the van and a police officer said the van had no expection sticker on the window or on the plate which was from Arizona. So he gave me a ticket. I left the ticket with the guy Vinny in the portchester location where I picked up the van. So I would recommend the rentals be checked properly before given to customers. So now you have a ticket and a unhappy customer. What a day it turned out to be!

Tyra S.
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The staff there are always helpful, informative, and efficient.

John R.
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El cliente no dejó un comentario.

Conway R.
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Try to find a closer location that's not out of my way.

Shaun F.
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El cliente no dejó un comentario.

S[IROS C.
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I was unable to obtain the vehicle through UHaul's contactless method. I had all of the required documentation ready but an error occured in the app and I had to visit the desk inside. Kind of disappointing but the process was smooth otherwise.

SHARON E.
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El cliente no dejó un comentario.

Tyra S.
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The staff was friendly and advised me the best way to move my furniture without damaging it.

VINCENTM D.
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despite only 1 employee my experience was super efficient. in and out

Samuel A.
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Was scheduled for a 7pm pick up. I was there at 6:30 and still wasn't approved or able to pick up truck until 7:15. When speaking to multiple customer service reps, they advised me to use option 4 when calling the U-Haul number, which was to hear the main menu options again.

MARYCLARKE C.
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El cliente no dejó un comentario.

spencer Y.
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El cliente no dejó un comentario.

Kenneth L.
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El cliente no dejó un comentario.

Jose B.
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El cliente no dejó un comentario.

Richard L.
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El cliente no dejó un comentario.

Andrea L.
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El cliente no dejó un comentario.

Lida T. | Overall Experience |
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Great helpful staff! Thank you very much for the great service!

david s. | First Impressions |
Clasificación:

I had a great experience. I would highly recommend these guys to anyone.

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