Comentarios del cliente para Higher Ride Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Higher Ride Inc

Grado total:

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Bob M. en

Grado:

Reservation moved to this location, 45 minutes away fro residence. Blown tire and lengthy delay in roadside assistance.

Nicolas C. en

Grado:

Have the pick up location open when it is supposed to be open, also when you call the number posted in the front of the location it would be helpful if after the person in charge tells you he will call you right back he actually did but that never happened. I sat and waited for over two hours after my reservation for 3pm and he never showed up. The only positive out come was the district manager who personally came to open the U-Haul, she was very polite and helpful.

Melvin A. en

Grado:

El cliente no dejó un comentario.

Robert G. en

Grado:

I waited for over an hour for someone to show up at this location. I had initially made me reservations to pick up at the West Babylon location and I was not told immediately that trailer had to be picked up at Portion road location, which resulted in a extra 3-4 hours of travel time and also included my waiting for person at that location to show up.

Jean R. en

Grado:

The guy is very nice and respectful! The car was the cleanest one I have rented.

Karin J. en

Grado:

Roy was great at helping us get the best possible pricing and best use of our time and the vehicle. Thank you.

Raisha G. en

Grado:

Very excellent customer service and very understanding! great for any moving situations and the truck I used was very clean and still new!

shimika c. en

Grado:

El cliente no dejó un comentario.

Renvoy M. en

Grado:

Very kind and helpful people there

Patrick F. en

Grado:

El cliente no dejó un comentario.

Timothy J. en

Grado:

The worst. Not worthy of going into sorted detail. I'll never be back or see them again, so why bother wasting further my time.

Vincent M. en

Grado:

Business was closed at 2 PM on Saturday. Website notes business hours as 1 PM to 6 PM. Phone contact went to voicemail. Looks like a car repair shop or mini salvage yard.

Angela T. en

Grado:

The WORST service I have ever received. My apt was for a 3pm pick up. I waited 10 mins to see if anyone would show up (no one was there) and decided to call. The man who picked up states the worker just left. This man finally arrived at 3:45pm, 45 mins late and 45 mins of wasted moving time (I had ppl waiting at my house since 3pm to help me!). He finally arrive around 3:45pm, stating he had to drive all the way from Queens to get here (it takes WAY longer than 35 mins to drive from QUEENS to RONKONKOMA, google Map it). This worker refused to give me any type of discount. Instead he pushed my start time for the rental back an hour... About 20 mins after I left with the truck I get a phone call from the supervisor stating I have to go back to the site and move my car since the worker said it was blocking a vehicle he was trying to sell. I assured this woman that my car was not blocking any thing. Angrily, I drove ALLLLLL the way back to the lot to find my car not blocking anything. I asked the man why he called his sup and lied to her and made me come all the way back. His response? "You needed to ask my permission first to park here. You never asked my permission." This is the most SHADY, SKETCHY, place ever. The worker lied multiple times and this delayed my whole day and moving process about an hour and a half. Absolutely awful experience.