imorove communication between uhaul and pick up location. imorove pick up time. mine took over 2 hours due to lack of communication.Christi R.
Customer Reviews for High Road Towing 2
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I am satisfied with my experience with Uhaul. Thank you.Brian O.
Have someone that actually cares about customersBrandon H.
The reservation wasn't listed as a remote pick-up so I had to call in because the app was telling me I had to wait until the location opened. Your customer service phone support is dreadful. Once I finally got the code to my lockbox they put the wrong key in it, I had to wait for a worker to come in and open the others to find my key. He couldn't get them open because they were frozen, he brought a torch but it was out of gas. The app and website are awful, wouldn't register the pictures I was taking. There was not a single thing about my experience with U Haul or High Road Towing that was pleasant in any way.Ethan H.
El cliente no dejó un comentario.Walter S.
El cliente no dejó un comentario.BRANDY H.
I do not like the lack of someone to assist and the fact everything is to be done from an app. I probably took 50 pictures of the dash (gas gauge, mileage) & submitted and none of them were accepted, leaving us to call for assistance after wasting at least half an hour in the rain. This is not to mention the only available trucks were 10' and that wasn't even the closest location. Overall it was not a good experience, and I would suggest that if these locations the trucks are parked at are so busy that there is never a choice of different sized trucks maybe a human employee would be helpful.Aaro P.
El cliente no dejó un comentario.LIBBYANN W.
El cliente no dejó un comentario.Anna B.
El cliente no dejó un comentario.Jude M.
El cliente no dejó un comentario.TRAVIS C.