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Donna P.
Customer Reviews for Hide-Away Storage SR 70
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location does not have access from S.R. 70 like the website suggests due to construction it is difficult to see
Denise D.During our 600 mile trip we had to deal with a blowout tire, the results of this unfortunate incident cost us damages to our property and the moving labor that was hired has to wait on our arrival. Obviously the condition of the tires was not up to safety standards.
Anna S.Jack is very efficient and professional and provides fantastic customers service. Thank you, thank you!! Highly recommend this location.
Cynthia L.The truck had an engine light on and I had to drive to another location to get it diagnosed. It turned out to be fine but a minor inconvenience.
John F.The app kept refreshing and didn't save my pictures but this location had nothing to do with that. Great experience.
Jared W.Cost!
Joseph F.The manager, Jack is professional & courteous. The rental trucks always are cleaned and maintained. He always extends any courtesy to make the stressful task of moving easier.
Peter T.I needed a truck unexpectantly, I called this location, he had a truck available and ready for me to pick up. Great service!
Keith S.Customer service is outstanding at this location.
Donna B.Smoking in truck shouldn't be allowed and the truck was sticky on the steering wheel and floorboard from a spilled soda previous to me renting
Anjanelle H.The agent was very professional and very customer service thank you
Jesus F.Had to approach this location twice, missed it with the stream of traffic. Otherwise it's OK.
HONOR C.Location was great and the gentleman working there was friendly and helpful.
Sean N.Online checkin
jeffrey C.I have been using U-Haul for 45 years I will not use any other company They're the best to the biggest in the most responsible the cleanest trucks you can rent U-Haul is the best awesome Thank you. anthony .s
anthony S.Best uhaul ever
Stacey N.Dan made the rental quick and easy.
Keith S.I went to the location near my home to rent a truck for the following day. They did this. When I returned to pick it up, after waiting for my turn, I was told it was at another location, much further away. If I had been told to go to that location to pick up the truck, it would have saved me valuable time. The location with the truck was excellent; the owner was pleasant and helpful; it was a very good experience and I will go there first next time, though it is farther.
barbara P.Jack was extremely professional, kind and helpful! I've rented many u hauls over the yrs and no doubt I have a new place that's so easy and enjoyable to rent from moving forward! WONDERFUL EXPERIENCE
scott M.This location and the gentleman that helped me was awesome!! I had made some mistakes in my reservation and he caught and corrected the mistakes I did not know I made. That is next level service. Truly a credit. It was also quick and easy.
Joshua B.Dan was very friendly and helpful
John T.Dan was very helpful and friendly. Great customer service at Hideaway Storage on 70 in Bradenton
Andrew T.Everything was great! This is the best place around to rent a truck from. Jack helped my wife and I every time we needed something. He does a great job. We will rent here again. TY
William R.The guy was unhelpful.
Rick A.Wonderful customer service.
Kevin M.Very hard to get into... actually have to turn into Walmart... Plus / more importantly - need to read the screen for the correct drop off date and time so the place doesn't call a few times wanting the truck earlier... No one needs hassled like that.
Chris K.Jack is an asset to Hideaway and a fine gentleman
Lloyd T.The back of the truck wasn't cleaned properly. No one was there when we arrived.
Nick B.Received a call from someone saying that my storage unit was unlocked…I haven't been in Arizona for 3 months now meaning that if it's unlocked it's been u locked for 3 months and no one has notified me. When I told the uhaul rep my concern he claimed that someone has tried to call me every day, then later said “well it shows here that we've tried to call you weekly. I know this is not true since my job requires me to constantly be on my phone! When I asked him to send me the records showing that someone has called me once a week he said that he would email them to me and hurried off the phone! I have YET to receive these records showing phone calls to me “weeklyâ€
Prentice Dwain G.No comments other than the truck was new and great shape and the Manager was helpful and good to work with.
Tom C.I told the gentleman about the issue I had with the truck and he pointed out to the mileage of the truck and he told me that usually customers abuse the equipment which I understood. Truck had only 36k miles but the shifting was sluggish and hesitated on uphill drive despite the fact I did not overloaded.
Dean S.Excellent service.
Janie P.Excellent customer service. Detail oriented. Clean and easy in and out access for the truck.
patti W.The uhaul was in very bad condition. The brakes were bad and scary. The truck wouldn't go over 60mph .it took twice as long to reach destination and I was paying movers by the hour. I am still waiting for one of your district managers to call me back!!!!!!!!
Yehudit E.Truck had close to 60,000 miles and AC did not work well. Got screwed for $45- because the gas level was exactly as I received it but "electronic monitor" said otherwise by 3 gallons, causing and additional $30 service charge! So wrong. Need to be issued a $45- credit.
Raymond R.Customer service was excellent.
Lisa G.Everything was great. Really impressed with the whole situation.
James R.Jack very helpful.
Karen J.Very helpful…would use again
Karen J.Great Customer Service
Shawnda S.Very Helpful and communicative. We were even able to adjust our pick-up time with a pending storm. Easy pick up and drop off.
Donita P.Jack was very professional and great to work with very helpful
Thomas G.Guy who checked me in was friendly
BRYAN N.System kept kicking me out maybe it needs a update. I did Wirelss return on my phone kept freezing up kicking me out had to keep starting process over. I almost gave it up let them check it in but you guys charge 20$ fee for that. I don't understand that when it's part of there job function to check vehicles upon return anyhow.
Donald R.Some roaches on the back box but excellent truck very strong
Miguel C.Be careful with the dolly's
Sheila H.Jack was excellent! I would do business with him anytime!
SALLY B.N/A - easy pick up easy paperwork ! Very smooth
Morgan F.Jack was great, checkin and return was quick easy and painless! This was for a quick local move and the customer service was great. Will be moving an apartment soon and will be calling on jack again
Karen P.Clean windshields
JEFFREY Z.Jack took good care of me. He was genuinely interested in providing me with the equipment I needed. The truck I rented was clean and worked out well for my needs.
JACK P.Getting to this location is not the easiest. Do not follow Google Maps!
Jeremy C.