Customer Reviews for Hicks Sales & Rentals
(U-Haul Neighborhood Dealer)

314 comentarios

19471 US Hwy 69 N   Lindale, TX 75771

Horario

  • Mon–Sun
    8 a. m. - 6 p. m.
Horario especial
  • 12/22/2022: 8:00 a. m. - 4:30 p. m.
  • 1/10/2023: 8:00 a. m. - 1:00 p. m.

Servicios en esta ubicación:

Contáctanos

19471 US Hwy 69 N
Lindale, TX 75771

Servicios en esta ubicación:

Horario

  • Mon–Sun
    8 a. m. - 6 p. m.
Horario especial
  • 12/22/2022: 8:00 a. m. - 4:30 p. m.
  • 1/10/2023: 8:00 a. m. - 1:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

Excellent truck. Good and clean. They might want to check though the truck seemed to want to pull to the left a little bit and I do not know if my husband told them that or not. Something you might want to check but other than that perfect people to work with good clean truck

Ray B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
1.0

The truck I rented was not working properly. Kept vibrating loudly all day to the point it would slow down and the engine light kept coming on. By noon it was came on permanently. I should get a refund for this type of service.

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna G. 
Clasificación:
5.0

Very good personnel working at drop off location. Polite and professional.

Kevin T. 
Clasificación:
4.0

The lady that assisted was terrific

joe S. 
Clasificación:
5.0

Local uhaul and have used them many times…. Always kind and helpful…

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Megan G. 
Clasificación:
5.0

Very helpful and courteous. Easy location to find. Will definitely use this facility in the future.

KEN N. 
Clasificación:
5.0

Return was fast and friendly! Made it easy!!!

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney H. 
Clasificación:
5.0

Ms. Hicks was super to work with. We traveled from Tyler to pick up a trailer. Any future business I have will be at this site. She gave the best customer service I've ever recieved from UHaul.

Mary A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH S. 
Clasificación:
5.0

very helpful and professional

Sam L. 
Clasificación:
5.0

Clifta was amazing in every way from providing tips and suggestions to helping with the moving team, the auto transport and everything. I cannot rate her service higher.

Andrew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marisol L. 
Clasificación:
4.0

The lady who received my rental was very friendly. I had agreed to drop it off at a closer U-Haul, but couldn't get ahold of anyone. Guess they were closed. I called the one in Lindale and explained the situation and it was getting close to her closing time, but she told me to come on and that she'll wait for me if need be.

Terry O. 
Clasificación:
4.0

Not much ya can do

BILLY W. 
Clasificación:
5.0

Very nice, fast and hassle free.

John D. 
Clasificación:
5.0

Friendly, helpful staff - a pleasure to do business with. This is the second time I have rented from them.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

I suggested to management the drop ramp on motorcycle trailer should be about 6" to 1' longer. There is a point due to the angle created by shorter drop ramp where the riders feet can't touch. At slow loading speed, this is very tricky even to experienced riders.

Stan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard E. 
Clasificación:
5.0

Nothing. Thank you.

James C. 
Clasificación:
5.0

The lady got right on our return of equipment and we weren't there very long. She met us outside as we arrived and She gave helpful information. Very nice experience. Would recommend for pick up or return.

Patricia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

monica C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Weston F. 
Clasificación:
5.0

always available and easy to pick up and return

MICHAEL T. 
Clasificación:
5.0

Clista was awesome! So helpful and knowledgeable!

MELISSA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Waylon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brandy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janna J. 
Clasificación:
5.0

Professional and friendly

Lance D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis H. 
Clasificación:
5.0

Excellent service

Johnny N. 
Clasificación:
5.0

Great location for me and the equipment was available with awesome customer service. Gracias

AUGUSTIN T. 
Clasificación:
5.0

It was my first time ever using uhaul and honestly, it was the easiest thing ever. The people were so nice and just all around great experience.

Miguel P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randolph P. 
Clasificación:
5.0

Mrs.Hicks provided great customer service Thank you very much

Jacob H. 
Clasificación:
5.0

Nothing every thing is just as it should be

Ricky G. 
Clasificación:
3.0

The lady helping me was extremely nice and willing to help to get me out as quick as possible! Would recommend anyday

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby T. 
Clasificación:
5.0

Nothing to improve on. They were great!!

Sophia R. 
Clasificación:
5.0

always professional and courteous.

Gladys P. 
Clasificación:
5.0

Very friendly & helpful! A pleasure to finish a safe trip.

Sherry H. 
Clasificación:
5.0

The lady who helped us was very friendly and quite helpful. My husband had left his glasses and she called us to let us know what she found. There were several things we accidently left. Very honest and helpful.

Nguyet T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F. 
Clasificación:
4.0

My experience was very good. Trailer was ready when I arrived, paperwork online made checking in easy and quick, had help with the trailer hookup, the trailer towed smoothly and predictably, return was quick and easy, and making all this move like clockwork was the friendly and efficient site manager. I will use this location again.

James A. 
Clasificación:
5.0

Very nice lady and sis the best she could with all our answers

Amy U. 
Clasificación:
5.0

Very friendly and thorough customer service. The trucks were very clean and easy to drive. The lady at the office was really nice and made sure I had everything I needed and nothing I didn't very customer minded, which us RARE & GREATLY APPRECIATED theses days! She even went above & beyond by taking my son and I home after we returned the truck. AMAZING SERVICE I HIGHLY RECOMMEND doing business with Hicks Uhaul off 69 & Toll 49 in Lindale!!

Crystal P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
5.0

I can't think of anything to improve the service. The lady who punctual, thorough, and efficient. Gracias

Dan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Corey E. 
Clasificación:
5.0

Very courteous, efficient, very personable. Love this location.

Gladys P. 
Clasificación:
5.0

The owner was very helpful and amazing! She went out of her way to help us get the proper hitch. Thank you for being awesome!

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly R. 
Clasificación:
5.0

Hicks Sales and Rentals are great! Very knowledgeable, thorough and excellent customer service!

Joni F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William K. 
Clasificación:
5.0

Fast, Easy, Staff was helpful, and as a surprise they had an item for a storage locker we purchased that we had begun to search for.

Jere H. 
Clasificación:
1.0

The place took almost 2 hours to process with a reservation- the lights sis not work the lady said it was our truck we went to another uhaul in Tyler who fixes the uhaul trailer.

Tina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel C. 
Clasificación:
2.0

Outside of vehicle was dirty. Inside was good. Dealership is not like most locations.

Troy R. 
Clasificación:
4.0

The staff went above the required service to accommodate my needs and assist me in making the correct decisions to make sure I would have what I needed for my move with the least amount of stress possible. I will look to U-haul at this Lindale location to assist me should the need arise in future moves.

Jimmie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy S. 
Clasificación:
5.0

This comment is not for the returning location, but uhaul overall. They changed my pickup spot from Frisco, where I could have walked, to Lewisville, which cost me $27 to Uber there to pick it up. Did not give me enough miles for my use. Miles arent from pickup location to drop off location, take into account where the people need to actually go. Offer a pittance of an amount to haul a uhaul storage box. Also offer a pittance to drop the truck at a different location. If you are going to ask clients to do a favor for you, compensate them fairly for it.

Phillip H. 
Clasificación:
5.0

This wonderful lady felt horrible about the trucks lack of maintenance.

Kimberly F. 
Clasificación:
5.0

This location was the best I have ever used. Easy to get in and out and the customer service lady was wonderful!! This has been a great experience! I arrived before the U-Haul location was open and she opened early to help me! She was so kind and friendly! I have already recommended this location mainly because of the service! Keep up the amazing work! Great customer service is hard to find these day!

Sandra P. 
Clasificación:
3.0

The day i picked up the trailer the lights were not working and she told me i had a fuse out and i needed to replace it. I went and had the fuse replaced but still the left blinker did not work and the lights had to be disconnected before they would shut off. They were super busy where i dropped the trailer off and i never had the chance to inform them. Please do take care of this for me. Sincerely, Darcy Ball

Darcy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeric G. 
Clasificación:
5.0

Wonderful experience!

John P. 
Clasificación:
4.0

Matthew T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Soji S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirlyn W. 
Clasificación:
5.0

Amazing customer service very friendly will definitley be back

Sean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
5.0

Best service anyone can get 10/10

Cristal A. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ira A. 
Clasificación:
3.0

The truck I rented was not there when I got there, but they fixed us up and gave us a well needed extra day.

Lyndee C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

buttie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jimmy F. 
No se han enviado comentarios para esta ubicación.

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