Comentarios de los clientes para Hicks & Hicks Automotive

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Hicks & Hicks Automotive

Clasificación general:

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John T.
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U-Haul on Galveston Island Hick, went the oven beyond normal service they didn't have the size we wanted and he made sure we got the size we needed. We were grateful to him because we couldn't do but we needed to do with the size that was told to us by U-Haul that we were going to get and we had reserved the one that Mr Hicks was able to get for us. Here in Boone North Carolina when we turning our trailer the manager Matt again went above and beyond my husband is 76 years old and he was unloading himself and Matt came up and made sure he had a lock. The next question was do you need any help sir my husband said no and I said yes he does, and Matt and his wife helped us unload and we were done in no time and my husband thinks he's 50 but is 76 saved his back and made me a very happy woman Matt is a really helpful good man and we will be using you all again in November thank you so much for how your quality and your people genuinely care in this time of where we need somebody to genuinely care

Joseph H.
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El cliente no dejó un comentario.

Hershel V.
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Very friendly and professional service.

Christopher T.
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Nice folks and thorough

Richard H.
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El cliente no dejó un comentario.

BRUCE ARDEN M.
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U-Haul Moving & Storage of Memorial City in Houston needs to take lessons in customer service from this location.

EDDY ALAN R.
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El cliente no dejó un comentario.

Amber A.
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El cliente no dejó un comentario.

Donald W.
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El cliente no dejó un comentario.

Alfred H.
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Called 3 times after I had dropped the truck off to see if I had a balance due or a resulting credit. Each time they said they would call me back. They never did. That was the only negative experience with this rental.

Athena D.
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Nothing! Bobby was so kind and helpful, as was the gentleman when we dropped the truck back off. It was a great experience!

Robert P.
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El cliente no dejó un comentario.

George C.
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The staff was very helpful and friendly.

Robert P.
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Great service, keep up the great work!

Nancy R.
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The tires were a joke. We had a blowout, and sat on the side of the road for 2 hours. The gentleman who finally arrived, was awesome. He wasn't surprised at the condition of the tires, but he was surprised at the type of tire on the trailer. It disintegrated. So, this could have been worse. Needless to say, I am not impressed with the trailer or the fact that I was allowed to drive that trailer on a 1100 mile journey with sub-standard tires! The problem is that Hicks was the only available UHaul location opened.

Doris H.
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Send person a copy of bill would be nice

Frank L.
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awesome and painless. Thank you.

Gary Q.
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Very nice and friendly. Great experience.

Sandra T.
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No large trucks had to settle for smaller which made more trips

Jimmy S.
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El cliente no dejó un comentario.

Thomas R.
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The BEST of all worlds at this location

ROSS C.
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El cliente no dejó un comentario.

luis M.
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El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

Julie B.
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El cliente no dejó un comentario.

Thomas R.
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El cliente no dejó un comentario.

Kathy K.
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Fix the pot holes in the parking area

Aaron R.
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Lovely people providing great customer service.

William E.
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El cliente no dejó un comentario.

kevin T.
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El cliente no dejó un comentario.

Pradeep J.
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El cliente no dejó un comentario.

Kevin F.
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El cliente no dejó un comentario.

Russell H.
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El cliente no dejó un comentario.

Dean W.
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El cliente no dejó un comentario.

raymone U.
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original reservation pickup location was changed by store owner without notice . I will never recommend this location to anyone. owner very disrespectful and offered no help.

David B.
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El cliente no dejó un comentario.

Karen B.
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Quick and very helpful service!

LOUIS III K.
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Again, very helpful and accommodating

ann M.
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Went above and beyond to assist with our trailer needs.

Kevin F.
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El cliente no dejó un comentario.

Tory T.
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Great customer service!

Chad P.
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El cliente no dejó un comentario.

Steven W.
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The gentleman that unhooked the trailer was awesome. Very kind and helpful.

Aaron R.
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El cliente no dejó un comentario.

Hiram C.
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The only reason I went to Hicks & Hicks was UHaul screwed up my reservation. UHaul had me going to a UHaul dealer to pickup a car transporter that they did not carry in stock. Fortunately the UHaul in LaMarque, Tx searched the area dealers to find one that was available and Hicks & Hicks had one. Your online schedule website sucks!

MADISON R.
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El cliente no dejó un comentario.

Eugene M.
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Front desk lady very Professional.

Vivian F.
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El cliente no dejó un comentario.

Bryan K.
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El cliente no dejó un comentario.

NICOLE Z.
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El cliente no dejó un comentario.

Robert I.
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El cliente no dejó un comentario.

Cheryl V.
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Have always received excellent service with this location. Bobby goes above and beyond to make everything go smoothly.

ROSA G.
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El cliente no dejó un comentario.

David B.
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Hicks goes above and beyond service !

MARK C.
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El cliente no dejó un comentario.

Donald F.
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El cliente no dejó un comentario.

Emmett A.
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El cliente no dejó un comentario.

Darin J.
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El cliente no dejó un comentario.

David B.
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Hicks goes out of there way to make sure everything is perfect !

ROBERT K.
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It's always a pleasant experience working with this dealer.

gary W.
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El cliente no dejó un comentario.

Roane C.
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El cliente no dejó un comentario.

John B.
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Our uhaul was not available even though we had a reservation. We had to drive all over Houston to eventually find a trailer in Galveston. Uhaul is unorganized. Hicks did call around for us. It wasn't his fault.

Tonika L.
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El cliente no dejó un comentario.

Clay P.
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Dropped off after hours. Parked in front of building. Did everything on the checklist then went to put key in drop box. Drop box lid said if after hours park in back. You need to put a prominent sign up alerting the after hours drop offs so customers won't have to move the vehicle. That was a little irritating.

Cliff R.
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Thank you. Great experience!

Howard D B.
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El cliente no dejó un comentario.

Gene W.
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El cliente no dejó un comentario.

Bob M.
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No improvement - great help, great attitude!

Robin F.
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It's the only location in Galveston. slow, but ok.

dorian C.
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El cliente no dejó un comentario.

Keith I.
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These guys were great! Easy to accommodate my change in pick-up time. Extremely friendly. Fast check-in and return. Will use again.

Tina R.
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El cliente no dejó un comentario.

patrick K.
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Not the size tuck I asked for. Dolly and pads were attached in the truck, did not ask for or use. Had to detach to use the room for my things. I hope I do not get charged for them.

Hayden W.
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Small neighborhood location. Personnel friendly, very cluttered and dirty.

Matthew C.
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I wish the truck were more water resistant. We had heavy rain and some of our boxes were water damaged. There is of course a warning of this inside the truck, I just thought the rain resistance would be a little better.

Michael R.
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Even though they were extremely busy (due to it being the 1st of the month), they handled everything to my satisfaction while picking up my trailer. These guys always take care of my U-Haul needs, that's why I keep going back......

Ross B.
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El cliente no dejó un comentario.

Arthur L.
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Hicks & Hicks was very helpful. Their staff (including front desk person Jill) were friendly and went out of their way to make us feel like we were appreciated.

Emily M.
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Everything was wonderful thank you so much!

Richard G.
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El cliente no dejó un comentario.

Louis C.
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El cliente no dejó un comentario.

GWEN F.
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El cliente no dejó un comentario.

Jana B.
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They need to wear masks like the local government mandates.

JAMES PHILIP A.
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El cliente no dejó un comentario.

Tarah B.
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El cliente no dejó un comentario.

Scott T.
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El cliente no dejó un comentario.

gary J.
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El cliente no dejó un comentario.

Sonia B.
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El cliente no dejó un comentario.

Eric A.
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El cliente no dejó un comentario.

Mike E.
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Great people to do business with. I've rented U-Hauls From them 3 different times and it couldn't be a better experience. Keep up the good work!!

Michael W.
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El cliente no dejó un comentario.

roger S.
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El cliente no dejó un comentario.

William S.
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El cliente no dejó un comentario.

Robert H.
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El cliente no dejó un comentario.

shamika G.
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El cliente no dejó un comentario.

Sakemah T.
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Nothing u have to improve. Workers are nice and friendly

clinton D.
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I was very surprised at the excellent quality and customer service experience I had. EXTREMELY HELPFUL throughout entire process.

Samuel S.
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El cliente no dejó un comentario.

Hailey S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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