Customer Reviews for Hickory Pickn
(U-Haul Neighborhood Dealer)

53 reviews

9560 Hwy 503   Hickory, MS 39332

(601) 627-0299

Office Hours

  • Mon-Sat: 11:30 am–5:30 pm
  • Sun: 1 pm–5 pm

Services at this Location:

Contact Us

(601) 627-0299

9560 Hwy 503
Hickory, MS 39332

Services at this Location:

Office Hours

  • Mon-Sat: 11:30 am–5:30 pm
  • Sun: 1 pm–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Provide more training to drive the large trucks! I am 71 and was terrified the whole time I was driving it!

DEBRA WERTZ 
Rating:
4.0

Customer did not leave a comment.

Wendy Walters 
Rating:
5.0

Customer did not leave a comment.

Alice Bogan 
Rating:
5.0

1. "UHaul Neighborhood" sites can be great local businesses who keep UHaul equipment, but have little control over what UHaul does. 2. "Reserving" a truck really means NOTHING! I found this out the hard way. After using the UHaul app to "reserve" a truck, two weeks in advance, and then visiting the local "UHaul Neighborhood" store to confirm that I was truly doing things correctly, and then visiting again to see truck, and add blankets, IMAGINE my irritation when I get a confirmation text the day before my pickup, and they DO NOT have my truck anymore?!? UHaul wants me to drive two hours to get my reserved truck?! If you reserved a motel room, and then showed up in the lobby, only to be told that your reserved room is two hours away in another city, what would be your response?!? 3. The area manager for UHaul did fix my problem. I got my truck at my reservation store. Thanks. But, he didn't have to. Just be aware of this. 4. After all that snafu, The truck's AC didn't work! 🥵 5. But, the Lord gave us a safe, successful moving day. 😇

Jerry Cornelson 
Rating:
4.0

Google gave 2 options for drop Union which was my destination and Decatur. U haul had me go to Hickory which was further than I needed. I was billed for 13.8 miles extra which really did not help my moving expenses and I thought it was wrong.

Virginia Vickers 
Rating:
5.0

Customer did not leave a comment.

Timothy Gentry 
Rating:
5.0

Customer did not leave a comment.

MIKE BLOUNT 
Rating:
5.0

Customer did not leave a comment.

Keyoung Arrington 
Rating:
5.0

Customer did not leave a comment.

Richard Coalson 
Rating:
5.0

Customer did not leave a comment.

Austin Chaney 
Rating:
2.0

Be on time & have better communication between staff

Kavon Moore 
Rating:
1.0

It was dark and creepy. Took a while to even figure out where the key drop box was located. Should have been so much easier than it was.

CANDIDA ELKINS 
Rating:
5.0

Customer did not leave a comment.

STEPHEN Raines 
Rating:
5.0

The dealer at pick up was very professional and friendly. Great service ! Thank you!!!

tony fleming 
Rating:
5.0

Customer did not leave a comment.

JENNIFER DAVIS 
Rating:
5.0

Customer did not leave a comment.

Adea Mcgeredey 
Rating:
5.0

Excellent customer service

Joe Downard 
Rating:
4.0

Customer did not leave a comment.

Daniel Taylor 
Rating:
5.0

Customer did not leave a comment.

David Everidge 
Rating:
5.0

Nothing.

Gary Golan 
Rating:
4.0

Very friendly staff, willing to take time and work out any contract issues. What I was provided by U-Haul when they sent my reservation contract was not in agreement with what U-Haul was showing the staff at the pick up location on their computer. The staff worked to correct the problem. Thank you

Vernon Ash 
Rating:
5.0

Customer did not leave a comment.

Rachel Robbins 
Rating:
5.0

Customer did not leave a comment.

Leann Duncan 
Rating:
4.0

Customer did not leave a comment.

Andrew Atkins 
Rating:
5.0

We were scheduled for a drop off at 11:00 but they didn't open til one. Would have been nice to know prior to driving there at 10:30 then having to take it back after 1:00. Besides that everything was great!

JOSEPH AUSTIN 
Rating:
5.0

Excellent customer service. The whole staff treated me as if I mattered to them. It’s hard to find good customer service these days, but this place has it!!

Jason Dyess 
Rating:
5.0

Customer did not leave a comment.

james barnett 
Rating:
5.0

Nothing... Eric was extremely helpful with the rental of a 26' truck. He went above & beyond to make our experience a great one. I would definitely recommend them to a friend.

William Crudup 
Rating:
5.0

Thank you so much for going above and beyond to help me get what I needed last minute. I appreciate everything so much. The truck was so clean and new. Will definitely use you again!

dana graham 
Rating:
5.0

VERY FRIENDLY AND HELPFUL!

Teresa Buckley 
Rating:
4.0

I was completely satisfied with the transaction

Bruce Clay 
Rating:
5.0

Customer did not leave a comment.

James Krepps 
Rating:
5.0

My 24/7 check-in did NOT go smoothly. I called Uhaul and was put on hold andtransferred twice. Finally after 40+minutes, Ieas making the 15mile drive back to my original location.

JOHN ROCK 
Rating:
5.0

None

James Krepps 
Rating:
4.0

Customer did not leave a comment.

Dan Martin 
Rating:
5.0

Customer did not leave a comment.

COREY GRESSETT 
Rating:
4.0

We dropped off the truck on Mon morning and were met in the parking lot for the drop off of the truck, man was pleasant and kind assisted with our mileage, we had a few extra miles he took care of for us, very nice gesture. We really enjoyed our move bec UHaul was so kind to us.

Alys Minckler 
Rating:
5.0

Operator VERY accommodating

Clay Garrett 
Rating:
5.0

No improvement needed

clyde risher 
Rating:
3.0

I had to drive 20 miles out of my way to pick up the 10' truck and when I passed the Uhaul that was 3 miles from my load point I saw 2 or 3 10' trucks with rent me signs in the windows. And when I got to the drop off point they charged me extra because I "went a little over" the allotted mileage.

Timothy Butler 
Rating:
3.0

Customer did not leave a comment.

ray purcell 
Rating:
5.0

Customer did not leave a comment.

wayne register 
Rating:
5.0

This location was great. The first location in Meridian did not have the truck I reserved but he referred me to this location. It was a minor inconvenience but everyone was pleasant to work with.

Jonathan Griffing 
Rating:
5.0

Customer did not leave a comment.

Roderick Braggs 
Rating:
5.0

Customer did not leave a comment.

Ronald Holsonback 
Rating:
5.0

Customer did not leave a comment.

Ronald Holsonback 
Rating:
5.0

Customer did not leave a comment.

Ron Holsonback 
Rating:
3.0

This location was fine. The young lady was very friendly and efficient. The location itself did not have pads or the appliance dolly we needed.

John Olson 
Rating:
4.0

Customer did not leave a comment.

WILLIE HICKMON 
Rating:
5.0

Customer did not leave a comment.

Derik Matthews 
Rating:
5.0

Nothing!!! Everything perfect.

Ron Holsonback 
Rating:
3.0

We had to drive over 30 miles from our home in Meridian MS, all the way to Hickory MS to get the trailer. People there were nice but inexperienced, still learning Uhaul system. Only reason I wouldn't recommend this location is distance. Also, we ordered furniture blankets but they had none so had to go back to Meridian location to get them.

john holliday 
Rating:
5.0

Customer did not leave a comment.

Christina Andrews 
No reviews have been submitted for this location.

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