Told me to drop keys in box, that they don't do anything else and were of no help. Found out after dropping keys in locked box that I needed pictures of the gas gauge and odometer. They could not unlock the box to get keys out in order to get the pictures. They did not check the truck back in, causing it to appear that I dropped it off late. When, in fact, it was dropped off early.
Elizabeth S
Customer Reviews for Hickory Grocery
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easier check in process App didn’t work well
John WNeed some sort of customer service, so I could have reported the issues with this truck before someone else gets it
David TVery helpful! Nice Lady!
JOSEPH TNo actual uhaul employees work at this location. The people at the general store called uhaul via cell phone and handed it to me to do all the necessary things. But the store employees were very friendly.
Trevor RPersonnel not ready for a return. All they could say is go to the App and complete all detail.
Larry BThis location charge me twice for 2 unauthorized charges. I hope this matter gets resolved.
Gary P