Customer Reviews for Hi Way Self Storage
(U-Haul Neighborhood Dealer)

396 reviews

55 Atlas Rd   Uniontown, PA 15401

(724) 425-2519

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 6/12/2024: Closed

Services at this Location:

Contact Us

(724) 425-2519

55 Atlas Rd
Uniontown, PA 15401

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 6/12/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The self-service rental is horrible. The app wouldn't work. I had to call Uhaul to get anything to work to get my truck. Sat for over an hr trying to pick up the truck. I was literally still there when the store opened. Do not recommend the self service to anyone.

CINDY Carter 
Rating:
5.0

Great service

Holly Whitefield 
Rating:
5.0

Customer did not leave a comment.

Christina Diller 
Rating:
5.0

Customer did not leave a comment.

Carl Brown 
Rating:
3.0

Customer did not leave a comment.

Lynnet Dillard 
Rating:
3.0

Customer did not leave a comment.

JUDY HAMMETT 
Rating:
5.0

Customer did not leave a comment.

teri Waldron 
Rating:
5.0

Customer did not leave a comment.

Jessica Metz 
Rating:
4.0

Customer did not leave a comment.

KIM HARRIS 
Rating:
5.0

Customer did not leave a comment.

Adrienne McLee 
Rating:
5.0

Customer did not leave a comment.

ANGELEC RISON-CRUMP 
Rating:
5.0

Nothing that was evident to me.

RICK HAUGER 
Rating:
5.0

VERY NICE PEOPLE AT THIS LOCATION

Edwin Perez 
Rating:
5.0

Lady in charge at site was friendly and happy to help my needs!

tom waltz 
Rating:
5.0

Customer did not leave a comment.

ROBERT LOWRY 
Rating:
5.0

Customer did not leave a comment.

Kerry Burd 
Rating:
5.0

Customer did not leave a comment.

Timothy Fowler 
Rating:
5.0

Customer did not leave a comment.

Melody Galloway 
Rating:
5.0

Customer did not leave a comment.

Timothy Fowler 
Rating:
5.0

Customer did not leave a comment.

BARBARA MITCHELL 
Rating:
5.0

Very nice service was fast and easy

PATRICIA ADAMS 
Rating:
5.0

Customer did not leave a comment.

Michael Seftas 
Rating:
5.0

Customer did not leave a comment.

Sharon Morris 
Rating:
5.0

I can’t really recommend a place without having any interactions with them. It seemed like it would be a nice place though.

Douglas Hoover 
Rating:
4.0

Customer did not leave a comment.

DAN VISOCKY 
Rating:
5.0

The attendant at the desk was excellent & efficient.

Joseph Liston 
Rating:
5.0

They were awesome

kalee firestone 
Rating:
5.0

Staff is friendly, respectful and courteous. Checkout and check in was a breeze. Equipment was in excellent shape. I will recommend this location to any and all .

ROBERT BELL 
Rating:
3.0

Customer did not leave a comment.

Michael Lee 
Rating:
5.0

No further comments, service was superb

Inoke Drova 
Rating:
5.0

Customer did not leave a comment.

Robert Bloom 
Rating:
3.0

Customer did not leave a comment.

DOUGLAS MARUCCI 
Rating:
3.0

The customer service skills of the lady there are not very good

Nicholas Kolencik 
Rating:
1.0

I filled my tank halfway with gas like they asked, and was still charged $23 for gas.

LEAH LITTRELL 
Rating:
5.0

Customer did not leave a comment.

David Mihalko 
Rating:
5.0

Easy to find and good parking...folks were very nice and quick...have returned trucks at this location before...Thank you.

Michael Gates 
Rating:
5.0

Customer did not leave a comment.

Mark Grimes 
Rating:
3.0

Na

Evelyn Hall 
Rating:
5.0

Customer did not leave a comment.

LAUREN TETHER 
Rating:
5.0

The remote pickup process is overboard and arduous. It shouldn’t take 30 minutes to pick up a truck. Need to fix the interface.

Jonathan Behlke 
Rating:
5.0

Friendly, fast, professional.

Shavala Thomas 
Rating:
5.0

Great tow Dolly with brand new straps. Thing was in great shape ready to go

Jarrod Sutton 
Rating:
5.0

Customer did not leave a comment.

Renae Polizzi 
Rating:
5.0

Agent was friendly, knowledgeable and helpful

sonya teets 
Rating:
5.0

Plenty of room and helpful.

Timothy Black 
Rating:
5.0

All was aok

Kevin Uphold 
Rating:
5.0

Customer did not leave a comment.

David Holbrook 
Rating:
4.0

Customer did not leave a comment.

Marny McLee 
Rating:
5.0

Customer did not leave a comment.

Randy Carpenter 
Rating:
5.0

Customer did not leave a comment.

LEEANN KOSTELNIK 
Rating:
5.0

You guys did great job fast friendly service ..

crystal brown 
Rating:
5.0

Customer did not leave a comment.

Douglas Gaither 
Rating:
5.0

Customer did not leave a comment.

Bobby Collins 
Rating:
5.0

Clean up your U-Haul so next time it’ll be OK for the next person

Jamie Smith 
Rating:
5.0

ALL GOOD ... VERY GOOD SERVICE

Kirk Sherry 
Rating:
5.0

Customer did not leave a comment.

Brittany Porter 
Rating:
5.0

Customer did not leave a comment.

Rob Channon 
Rating:
5.0

Great service.

Scott Darnell 
Rating:
5.0

Customer did not leave a comment.

JOHN WHITLATCH 
Rating:
5.0

ladies were absolutely wonderful at pickup location !!! very professional and helpful. answered all questions I had.

Holly Alford 
Rating:
5.0

Customer did not leave a comment.

MARK KASHERY 
Rating:
5.0

Sandy was Awesome!!

RONETTE LEGRAIN 
Rating:
4.0

Customer did not leave a comment.

David Stemac 
Rating:
5.0

Customer did not leave a comment.

SUSAN ALLAMON 
Rating:
5.0

We were very satisfied with the rental and employees at this location.

LOUISE MORRIS 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL ANDERSON 
Rating:
5.0

Nothing needs to be improved. This was my first uhaul experience and I would honestly come back to this company. Girls was very polite and explained everything that we needed to know. Made the experience great.

Manila Wiles 
Rating:
5.0

Customer did not leave a comment.

JEREMY SWARTZFAGER 
Rating:
3.0

I took pictures before I left, both front wheel seals are leaking. You do know that’s a red tag from DOT officer if you get pulled over. Also I went 36 miles and put $25 in gas and you still charged me for gas why? I would like a response

Jeffery Ahlborn 
Rating:
5.0

Customer did not leave a comment.

JACK HENEKS 
Rating:
5.0

Nothing to improve. Friendly staff.

matthew MARTIN 
Rating:
5.0

The lady who runs this place is absolutely amazing, there were some reservation issues she Handled with no problem….she is definitely the best uhual dealer in the area.

Reed Hennessey 
Rating:
5.0

Customer did not leave a comment.

Karen Redmond 
Rating:
5.0

Customer did not leave a comment.

STANLEY FLASHER 
Rating:
5.0

Customer did not leave a comment.

Arnold Collind 
Rating:
5.0

Customer did not leave a comment.

ANTHONY BROWN 
Rating:
5.0

I don't know about improving but the woman was very knowledgeable and helpful and this location offered services others didn't. I was impressed at the general overall helpfulness of her and the location.

KEITH BAYLES 
Rating:
5.0

Nothing

WILLIAM LINDSEY 
Rating:
4.0

I needed the UHaul to help my best friend move stuff after the recent passing of her father. Unfortunately I didn't have enough money to completely fill the tank back up and had to return it on half a tank. I was grossly overcharged so the truck can be topped off. Your company should never charge a customer more for gas than what it costs at the pumps.

Tammy Pessini 
Rating:
5.0

Customer did not leave a comment.

George Stemac 
Rating:
3.0

Customer did not leave a comment.

Lindsey Mace 
Rating:
5.0

Nothing Susan did a great job

Joyce Porterfield 
Rating:
5.0

ALL GOOD

KURK SHERRY 
Rating:
5.0

Customer did not leave a comment.

CHRIS GLAGOLA 
Rating:
5.0

Better internet signal. It took forever to check out through the app

Sean Sharp 
Rating:
1.0

My rental truck had the passenger side headlight was loose and I was driving it with one headlight which prevented me from actually getting all my moving done and no compensation was offered to me so. I am very unsatisfied and will never use your service again

Jeffery Valentine 
Rating:
5.0

Great customer experience. Fast friendly service.

Kevin Shea 
Rating:
4.0

Customer did not leave a comment.

matthew bierer 
Rating:
4.0

Customer did not leave a comment.

Shawntay Snyder 
Rating:
5.0

Customer did not leave a comment.

Jean Upton 
Rating:
4.0

Trailer leaked water at all points, as noted by notes inside trailer and later proven on my drive.

Derek Jackson 
Rating:
5.0

Yes

KAITLYN DELPERCIO 
Rating:
3.0

Door for this truck was very difficult to open and close.

Brett Workman 
Rating:
5.0

Customer did not leave a comment.

ALBERTA BRYNER 
Rating:
5.0

Customer did not leave a comment.

Nick Browne 
Rating:
3.0

The check engine light turned on half way through the trip. Not the stores fault.

TYLER HUMANIK 
Rating:
5.0

Customer did not leave a comment.

Frederick Monk 
Rating:
4.0

Customer did not leave a comment.

STEVE MARSINKO 
Rating:
5.0

Everything was perfect

YVETTE BOWERN 
Rating:
5.0

Customer did not leave a comment.

CAROL MINERD 
No reviews have been submitted for this location.

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