Comentarios del cliente para Hertz Rent A Car

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hertz Rent A Car

Grado total:

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Benjamin B. en

Grado:

I can't think of anything specific because the was the service was outstanding. I have used the services of uhaul three times this week and have received the same outstanding service each time.

Benjamin B. en

Grado:

I can't think of anything in particular.

Gyongyi O. en

Grado:

El cliente no dejó un comentario.

Steven C. en

Grado:

Terrible. Vehicle was not available at designated time. Utility Dolly was not there. Customer service consisted of giving me the 800 number to complain. I will never use U-Haul again. This was the worst experience. It cost me an extra $65 for having my hired help to wait an extra hour since U-Haul screwed up and didn’t deliver as promised

carl m. en

Grado:

Very pleasant staff, I enjoy doing business with them

NATALIE J. en

Grado:

So fast and easy!

John K. en

Grado:

30 min prior to my pick up I was notified of a change in pickup location, which was approx 10 mi away, which was a bit of an inconvenience......

Sam A. en

Grado:

The vehicle was not ready first of all. Second, the additional mats I requested were not there. Finally, the vehicle windshield wipers were in poor condition especially given I was going to be driving into heavy rain storms. Much delayed completion of process as I did everything online and with the app. Due to the need to remove the blankets, they had to re-run the transaction. This was not a pleasant experience.

BRANDON H. en

Grado:

El cliente no dejó un comentario.

THANG T. en

Grado:

El cliente no dejó un comentario.

Michelle P. en

Grado:

The gentlemen inside were very nice and helpful.

Luke S. en

Grado:

El cliente no dejó un comentario.

Zakia P. en

Grado:

Best Uhaul!

Larry C. en

Grado:

El cliente no dejó un comentario.

Tierra C. en

Grado:

Take U-Haul away from this man.

Diane P. en

Grado:

great staff of workers

Azfar A. en

Grado:

Brakes.of my vehicle had grinding noice,,I wasn't feeling comfortable driving it.

Sara T. en

Grado:

N/A

Robbie H. en

Grado:

Everything was great

Lindsey W. en

Grado:

El cliente no dejó un comentario.

George L. en

Grado:

Great job!

Mudiare A. en

Grado:

El cliente no dejó un comentario.

Trenton D. en

Grado:

I was lied to about the return date and I had to pay for an extra day because Noushin Hedayat told me I just had to bring it back the next day before closing but that was false. Very disappointed.

Deborah L. en

Grado:

Your Fleet Manager is a keeper! Very personable, efficient . He was amazing ??. Made my experience a pleasant one!

CURTIS R. en

Grado:

El cliente no dejó un comentario.

fernando d. en

Grado:

El cliente no dejó un comentario.

Joel P. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER C. en

Grado:

First I Wanna Start Off By Saying Sorry..... They Brother uhaul service is more then a service they treat you like family they love you care for you and they are best in the nation

SCOTT S. en

Grado:

I have rented from this location twice now and both times they have been exceptional. The staff is outstanding and when in need of a Uhaul I will always rent from them.

RYAN M. en

Grado:

My concern is that we were supposed to pick up our truck at the I-85/NE Expressway location but showed up at our scheduled time and they didn't have our truck there. We then had to pay for an UBER ride to the Buford Hwy location 8 miles out of our way and it delayed our move by an hour and a half. Need to make sure equipment is where it is supposed to be to avoid these inconveniences when customers are on tight moving schedules.

William H. en

Grado:

Great customer service the two gentleman at the front are very nice and helpful

mir mousa s. en

Grado:

They were friendly and awesome...

Teonickia P. en

Grado:

El cliente no dejó un comentario.

Raymond j p. en

Grado:

Always friendly service from the desk clerks as well as the service tech outside.

Doug B. en

Grado:

Just an after hours drop off.

delino c b. en

Grado:

El cliente no dejó un comentario.

Yul Ku L. en

Grado:

El cliente no dejó un comentario.

Briana M. en

Grado:

El cliente no dejó un comentario.

Russell S. en

Grado:

El cliente no dejó un comentario.

Jessica M. en

Grado:

Nothing, Service agents were very pleasant.

clifford R. en

Grado:

I reserved a cargo van for pick up at 8 am but when arrived they had now van or any vehicle at this location. I was sent 6 miles away to get a 15 foot truck that end up being too big for what I needed to move. I had to pay for the additional miles since this location was about 12 miles away from my house.

Sang K. en

Grado:

All the staff were ber knowledgeable, courteous, frindly.

RJ P. en

Grado:

Great and friendly service.

sylvia t. en

Grado:

Professional, friendly

Ariel P. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Jennifer H. en

Grado:

El cliente no dejó un comentario.

Wayne h. en

Grado:

El cliente no dejó un comentario.

walter t. en

Grado:

The computer network system was performing very slowly and this caused approximately 30 to 45 minutes just to process rental of the U-Haul truck.

STEVE L. en

Grado:

El cliente no dejó un comentario.

Shri D. en

Grado:

El cliente no dejó un comentario.

INETHA H. en

Grado:

Thank you again!

Teddy D. en

Grado:

El cliente no dejó un comentario.

HERBERT E L. en

Grado:

The pick up location was fine, but it was not the one I originally asked for. It was unclear to me that the pick up location changed. It would be good if that could be made clearer. I did initially go to the location I initially asked for, and the man who helped me there was outstanding! He went above and beyond trying to help me and give me direction on what I needed to do. I wish I had gotten his name so I could give it to you.

Cindy L. en

Grado:

Great service and cars are always cleaned and fresh

Jennifer L. en

Grado:

Unclean and they charged me for safemovers covarage when i said no to the service.

Juan S. en

Grado:

El cliente no dejó un comentario.

Joan F. en

Grado:

El cliente no dejó un comentario.

Briana M. en

Grado:

I love this location! The owners are such good people and always take great care of me. I don't go anywhere else!

David O. en

Grado:

very good experience

David S. en

Grado:

El cliente no dejó un comentario.

Jonathan M. en

Grado:

El cliente no dejó un comentario.

Rebecca S. en

Grado:

We needed to change from the truck we rented to a larger version and they we not only accommodating but extremely helpful. The service we received was exceptional and the gentlemen were so helpful and cordial. Even the bathroom was extremely clean, which for most ladies is very important! I will recommend them often!

Fidencio R. en

Grado:

El cliente no dejó un comentario.

LORRIE T. en

Grado:

El cliente no dejó un comentario.

Susan N. en

Grado:

Love these guys! Stellar team of 3, including outside coordinator - a pleasure to work with each and every one of them!!!

neng l. en

Grado:

El cliente no dejó un comentario.

Adrian B. en

Grado:

El cliente no dejó un comentario.

PAUL M. en

Grado:

El cliente no dejó un comentario.

LANDRE W. en

Grado:

El cliente no dejó un comentario.

Griffin M. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Andrew A. en

Grado:

El cliente no dejó un comentario.

Debbie R. en

Grado:

Key in truck did not work. Latch on truck hard to work. Fix your trucks. Manager was nice. Equipment very poor

MIROSLAV R. en

Grado:

Staff is very helpful

David R. en

Grado:

El cliente no dejó un comentario.

MANFRED G. en

Grado:

Very friendly, helpful and efficient check in process... the gentlemen that handled this were fantastic. The vehicle was clean and handled like a champ!

Robert B. en

Grado:

The 10’ box truck needs repairs. The side mirrors are loose and unusable. Hit any bump and they shift. I fixed the head lights knob. I couldn’t roll down the drivers window because the knob broke off in my hand.

Dalma R. en

Grado:

The mobile check in process was very time consuming.

Hugo G. en

Grado:

Excellent service, fast attention and low cost.

Charles B. en

Grado:

Needed new wiper blades; otherwise, everything was fine and I will rent there again.

Lynda H. en

Grado:

El cliente no dejó un comentario.

FRANCISCO P. en

Grado:

El cliente no dejó un comentario.

accent d. en

Grado:

El cliente no dejó un comentario.

John T. en

Grado:

The vehicle was not in great shape. My driver door would not close all the way which made for a far noiser ride. The vehicle had some serious miles on it and was worse than usual on gas mileage which cost me more on my trip. I calculated around 6 miles to the gallon. Worst of all the vehicle was not clean. It had beverages and crumbs all in the cab. I was half way into my trip when I had 30+ ants crawling up my legs. When I stopped I found hundreds of ants in the cab. It was too late to then around as I had a fully loaded 26ft. I rent from uhaul for work and personal use 5-8 times per year. I will be looking in to using a competitor for my next job.

accent d. en

Grado:

This is my favorite U-haul location - if I can, I go here because the men who run it are fantastic and have top notch customer service.

francis l. en

Grado:

Great customer service!!

Steven M. en

Grado:

The website could use some help. My confirmation sent me to my preferred location. I was redirected to this location.

John N. en

Grado:

Excellent service and I know. I was in the truck rental busines.

Antwon R. en

Grado:

El cliente no dejó un comentario.

Brian R. en

Grado:

El cliente no dejó un comentario.

Carlos V. en

Grado:

Nothing to improve!, excellent the way it is.

Michael D. en

Grado:

Owner was great. Thanks for the blankets, which were key! Great service

Geneva E. en

Grado:

El cliente no dejó un comentario.

Rodney H. en

Grado:

El cliente no dejó un comentario.

Jennifer O. en

Grado:

Awesome customer service

Timothy D. en

Grado:

Everything went fine I didn't have any issues

katie b. en

Grado:

El cliente no dejó un comentario.

kelly s. en

Grado:

Didn't have the cargo van available that I rented. There was broken glass all over the floor in back of truck that had to be cleaned by ME before my furniture could be out in there. I will never use UHAUL again and I will encourage others to not use them also

Tom G. en

Grado:

El cliente no dejó un comentario.