I was able to rent same day. I strongly would recommend this U-Haul station. Professional and friendly staff.Selena B.
Customer Reviews for Heroes Sports Cards
(Distribuidor de U-Haul del vecindario)
Virginia Beach, VA 23462
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.-jue.: 12 p. m. - 7 p. m.
- Vie.: 12 p. m. - 5 p. m.
- Sáb.: 10 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
In general the truck was clean but could have been a little better - some old screws/debris was in back and cup holders were dirty from spilled liquid. Equipment was in good mechanical condition - all fluids at proper level, tires in good condition and properly inflated, wipers in good condition and all lights worked. Drove this 15' truck across country for 2800 mi with NO CRUISE CONTROL and mileage was terrible (9.3). You can do better U-haul. Put your 15' trucks on Sprinter chassis with diesel engine and give us cruise control and bluetooth radio. Would improve safety, efficiency, and overall driving experience. Other than that, truck performed well and I had zero problems the entire trip. Pick up and drop off were easy with good people in both locations.Byron G.
El cliente no dejó un comentario.Ronald K.
El cliente no dejó un comentario.Deborah F.
I was completely satisfied with the neighborhood Uhaul service at the Heroes Sports Card store. It was right in my community and so convenient. It was easy to rent the truck that I needed. I would definitely recommend Uhaul and use their service again. Gracias.ANN M.
El cliente no dejó un comentario.CARLTONLEE W.
El cliente no dejó un comentario.TYLERJEFFERY E.
El cliente no dejó un comentario.Sandra M.
The location was too far from what was requested initiallyRuslan M.
El cliente no dejó un comentario.LINDSEYMARIE B.
El cliente no dejó un comentario.Haley S.
El cliente no dejó un comentario.Alexis S.
El cliente no dejó un comentario.KOREY R.
El cliente no dejó un comentario.KATHRYN T.
El cliente no dejó un comentario.Philip L.
El cliente no dejó un comentario.DONALDMARKHAM L.
El cliente no dejó un comentario.Aretha G.
Seemed to be a bother for them.MICHAEL G.
Everything was great, even at a busy time of day service was excellent. I believe I left a football in the truck, I will call back on Monday.TINALYNNE E.
El cliente no dejó un comentario.JUANITO G.
The location didn't appear to be open and no signs to identify it as a drop off location. As a consumer of the product, I didn/t want to just leave a truck sitting in a random parking lot. Just any type of identifier would be helpfulIan G.
Nothing. Equipment was well kept and better than the last one I used.Joseph G.
El cliente no dejó un comentario.DAVIONMARCUS B.
I was disappointed in the requirement to use the Uhaul app. There was no mention of needing the app to do a pick up. Ended up having to download the app and log in even though I was logged into my account online. This delayed my pickup. Please make that clear.Lewis W.
El cliente no dejó un comentario.Anthony J.
Very small, but a close pick up from my location.Timothy J.
It worked for what we needed.John M.
Done in a timely manner, much appreciated!!Elvira G.
I requested a dolly be included with the truck, and was charged the fee for one, however it was not included. It would be nice to be able to notate such things at pick up when using online pick-upCorey K.
Renting was super easy. Everything was exactly where it said. The only thing that as annoying was the wait for uhaul to approve you to then give you the code to access the key. I was renting from 930-1130 and didnt get the truck to leave until 10. But that has nothing to do with the location itselfTaylor C.
El cliente no dejó un comentario.Paul T.
The self pick up process is a little confusing and not user friendly.Brian K.
El cliente no dejó un comentario.Jaime W.
El cliente no dejó un comentario.Torres T.
Great experience through it all so nothing is need for improvement.Dominique D.
I think overall my experience was a fair experience. My issue was related to the Truck Share 24/7 feature. I think I expected it to be more seamless than it was. In the beginning I needed to submit photos of my license twice. I was unclear on the contact number process. It's like they want someone not with you to be the alternate contact which wasn't clear. I also didn't get the dollies and pads I requested on the truck. Maybe it was because the location wasn't open upon pick up. I wasn't clear on the reason why. I just hope that in the future the process for picking up and returning doesn't feel as clunky.Cornell W.
El cliente no dejó un comentario.Thomas Y.
El cliente no dejó un comentario.Brett D.
El cliente no dejó un comentario.Antonio C.
The review should be based on Uhaul. I had reserved a uhaul and I was not notified that that uhaul was not available until the day before my move. I had to get a later uhaul which forced me to move my movers back.Sharen F.
El cliente no dejó un comentario.james R.
El cliente no dejó un comentario.Selena R.
El cliente no dejó un comentario.Natalie D.
El cliente no dejó un comentario.kamal G.
El cliente no dejó un comentario.Robert O.
El cliente no dejó un comentario.Brian F.
I received a truck that was not properly checked in and the mileage was wrong then when I returned the truck I was charged for the extra Mileage and it's been over five days and I haven't seen any refunds or received any communications about the corrections.Dee B.
Great Customer ServiceJoanna F.
El cliente no dejó un comentario.Daryl P.
Great place to rent Uhaul from.Jerry B.
El cliente no dejó un comentario.Ian R.
Twice I notified you that the utility dolly that I requested to rent was not in the truck. Twice I asked to have that charge removed from my bill but I was still charged. Do you even listen?Mark S.
Blankets were not inside the truck.Robert H.
El cliente no dejó un comentario.Noland C.
They were not open. We did after hours pickup.Gina F.
El cliente no dejó un comentario.Meriah P.
They went above and beyond to accommodate me...definitely highly recommended!Jody C.
El cliente no dejó un comentario.Tasha C.
Personal and friendly service at the very end of a long day for me and the service personnel. They will be my preferred provider from this point forward.Marlon K.
It was great having a truck available so close to home. We were able to make two furniture pick ups travelling only 10 miles! The convenience was outstanding, the truck was clean and running well.PETER F.
El cliente no dejó un comentario.Clayton L.
El cliente no dejó un comentario.
Everything was great, and the owners were amazingSharon G.
Great service! Please consider offering military discounts. Service members are constantly moving and we could really use a discount.URIES A.
The customer service was superb. They were very friendly and Professional.Michele G.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.ROSE M.
The staff was extremely nice to me. Even went out their way to meet me at the store 2 hours before they were supposed to open that day. Great customer service and friendly people! A 15 foot truck I got was good too.IHOR P.
None, the transaction was very smooth from start to finish.Leandro B.
El cliente no dejó un comentario.Sam F.
El cliente no dejó un comentario.Dwyer R.
The people were knowledgeable and friendly and answered all my questions. I would definitely refer this location to my family/friends.Terri M.
El cliente no dejó un comentario.james G.
For return it was in an excellent location. Very close to may location. Only drawback, is has a small area.SHIRLEY D.
Ensure employees understand the Self Service policies and procedures. I had completed everything up to step 7 and still ended up waiting 30 minutes to receive the keys to the vehicle. The employee refused to look at my phone and continue with the self service process. What's worse is that there is now three pending identical transactions from this store.Jeffrey G.
The truck is old and poorly maintained. Steering, wheel alignment, and wheel balancing keep me from attaining and maintaining good highway speeds. Gas gauge gives faulty readings. Overall a very poor impression of U-Haul trucks.mike P.
Great servicenasrah T.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Elizabeth G.
This was a very confusing process. It was done online and is not that simple. I asked to pick up at one place wasn't able to sent me to a place out of my way which caused the use of more miles. I won't be using uhaul again do to this.Kathleen B.
El cliente no dejó un comentario.TOM S.
El cliente no dejó un comentario.Tom S.