I did the 24/7 pickup and drove to the location which was already 30 minutes the opposite way from where I was moving. I get to the location, and the truck isnâ€™t there. I called on the phone and they said the person didnâ€™t put it out there. She told me that the nearest one was somewhere else. It turned out to be another hour in the opposite direction. I picked up the truck, moved everything, and when I went to return it to the location.
Comentarios del cliente para Heritage Self Storage 2
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Testimonios de recientes clientes de Heritage Self Storage 2
When the customer pays for an extra service such as renting a dolly. Make sure it's on the truck for them.
We were a little confused at first about where the key was located when we picked up the truck
The first place I went to pick up my reserved U-Haul they didnâ€™t have one so I had to drive across town to pick up at a different location. I prefer to deal with someone face to face than use an app.