Customer Reviews for Henderson Automotive
(U-Haul Neighborhood Dealer)

52 comentarios

1206 W Main St   Henderson, TX 75652

(903) 655-1201

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - sáb.: 7 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(903) 655-1201

1206 W Main St
Henderson, TX 75652

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - sáb.: 7 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

dANIEL V. 
Clasificación:
4.0

El cliente no dejó un comentario.

A B K. 
Clasificación:
1.0

Guy made me have to move the uhaul for him so he did not have to. Need to have uhaul personal take care of the vehicles on their lot

Jason T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane D. 
Clasificación:
1.0

The person responsible wasn't there at my scheduled pickup time and I was told it would be several hours before he returned. When he did return he called me and was extremely rude demanding I make it there in the next 15mins or he would leave for the day. When I got there he was extremely rude and misogynistic. He tried to charge me an extra $100 due to me having to hook the trailer myself since he took so long doing personal errands. He made comments about me not knowing how to do the hook up with the implication it was because I was female.

Jennie B. 
Clasificación:
3.0

The problem with Uhaul reservations is they don't know what a reservation means. A "guarantee" means nothing if I have to wait 7 hours past my reservation time to be told that I have to go somewhere else 30 minutes away - on moving day - with only the promise of a credit on my bill that I've not received.

Tanya V. 
Clasificación:
3.0

El cliente no dejó un comentario.

GARY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elisha M. 
Clasificación:
5.0

N/a

Orlando R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wyatt L. 
Clasificación:
1.0

This IS NOT ME. I DID NOT purchase this uhaul. Shonda Lee

Barbara L. 
Clasificación:
5.0

He went above the requirements. Actually came in on day off and earlier to check it out. Thanks again.

Jimmy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nettie S. 
Clasificación:
1.0

The parking area was muddy and had a huge mud hole in the front driveway. As mentioned before I dropped the truck off much cleaner than I found it and still received an unauthorized $35 cleaning fee on my credit card. The only thing on the truck that needed to be cleaned was a few M&M candy in the passenger side door handle. For that, which was not mine, I was charged an unauthorized $35 cleaning fee. I took the required two photos of the interior of the truck that clearly shows the truck was clean. Henderson Automotive is unethical and charged me for no reason. Look at the photos you required me take and you will see the truck was very clean when I parked it.

JIMMY B. 
Clasificación:
5.0

Very easy to arrange my rental. All transactions went great. Thank you for good service.

Judy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBIE D. 
Clasificación:
5.0

oThe agent at the pickup location was ertvery helpful. He got me on the road quickly. Friendly expert.

Robert K. 
Clasificación:
5.0

No complaints, the people here were extremely helpful in helping me sort out the mess up from my pick up location.

Branden S. 
Clasificación:
5.0

Best location there is

DOUGLAS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
1.0

Call when you said you would, have location marked better, make sure the location is opened on specified day, let me know what I need to have before renting, straps, size of ball extra. Make insurance details easy to understand and accessible to customer. Please call or email me , very dissatisfied with your company. Teresa kenney cell is 7134593143 email tlkenney56@gmail.com

Teresa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dolores V. 
Clasificación:
1.0

LOCATION WAS CLOSED ON ARRIVAL,NO ONE AT LOCATION.WAS TOLD WAS OPEN TILL FIVE PM.CHARGED ME FOR AFTER HOURS DROP OFF FEE.

RICHARD L. 
Clasificación:
5.0

No improvement necessary!

birtha B. 
Clasificación:
5.0

I think everything was excellent, good costumer service

Hector M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Logan H. 
Clasificación:
3.0

I was charged for a furniture dolly and furniture pads that were never given to me.

Wilton G. 
Clasificación:
5.0

Very helpful

Kathryn N. 
Clasificación:
5.0

El cliente no dejó un comentario.

colton P. 
Clasificación:
5.0

Nothing! You're on the right track!

Arhonda B. 
Clasificación:
5.0

Very friendly staff and very helpful as well.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
4.0

I ordered two dollys and paid for them but did not receive them. The truck was dirty inside with trash and gas was not filled up

Misty W. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne P. 
Clasificación:
5.0

At this location pay attendance more Money he was excellent

Clarence S. 
Clasificación:
4.0

To expensive

Joe B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry T. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lois B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE T. 
Clasificación:
5.0

Nothing everything was perfect

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa A. 
Clasificación:
1.0

I had to leave my home in middle of a rainy night due to domestic violence,I thought I could trust uhaul to provide me a secure way to get my things. I went to get my truck and the truck waS parked in the grass in a low spot and it was dark and raining and I attempted to get the truck out but the wheels just kept spinning. Im not a professional truck driver I was just trying to get help,not only could I never get the truck out to get my things after paying for it,I am now being told I have to pay to get the vehicle towed out of the Mudd and cleaned. The dealer was very mean and uncaring. I will never use uhaul again.

shannon A. 
Clasificación:
3.0

Everything about the experience was good except there were stale cigarette butts in the ashtray which made the cab stink

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerdazome J. 
No se han enviado comentarios para esta ubicación.

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