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lorenzo jones
Customer Reviews for Hemingway Hardware & Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
After hour drop off
James AltmanEverything was great
DENNIS WALKERGreat folks
Arthur MadarisRRT have to put air before making the trip,other than that everything was good
steven williamsGood and very nice people
IVORY WRIGHTThank you very much
JUDY CROUCHThe rep was the best. Have me her full attention I will be going back
george jonesHave a foot on the tongue of the trailer to make it easier to get on and off. It is heavy and it was difficult for the guy removing it to get it off because he had to lift it.
shelia deasI love the customer service
Tanya HannahThe trailer never got checked in and a hold was put on our acct. I had to contact customer service to get it resolved and was on the phone for over an hour to get it sorted out.
Alonda McCarty1st truck was filthy, covered in unmarked damage. Was told that it wasn't a big deal because I purchased insurance. They were out of stickers to tag the damage.... I asked for a different U-HAUL. 2nd truck was newer and cleaner. Charged more than reservation. I showed proof that the reservation showed 911 miles. Was given 807 then 50 "free".
Christina HillFast and friendly service. Location is very convenient. Made my move very easy.
Jason TylerAll went smoothly and very easy return. Thank you
Bruce MamolaMore variety
BRENDA PLATTSuper customer service
CHRISTOPHER CARTERThis facility goes above and beyond for your rental needs.
shannon danielThe customer service was 💩
BROOK COOPERCouldn’t have asked for better treatment. Thanks to Joan at Hemingway Hardware. You are my Hero. From a disabled veteran to a true patriot. Thanks U-haul for helping me make my move a whole lot easier.
keith powellNothing. Joan McDaniels was a wonderful person to work with. She is knowledgeable and very helpful with equipment. She was able to get a deal for us that was significantly better than the Penske truck we had reserved.
Mark GossEveryone was very friendly and helpful. Thank you!
Tamra ValerioGo to Hemingway Hardware if it’s close to you
LEE PROSSERPlease have truck checked by mechanic. Should have no recap tires, truck was clean. The U-Haul rep at Hemingway Hardware (Joan) was outstanding in helping us.
JAMES BANISHEverything was easy and simple. The woman, Joan McDaniel, where I purchased my UHaul, Hemingway Hardware, was very friendly and a pleasure to talk to.
kateland mcdanielJust continue keeping equipment maintained and first class. Staff very helpful.
larry hugginsNo supplies available
GARY STRAITTravel from Hemmingway Hardwire South Carolina to ‘H & H T-Shirts’ Belton Texas. 1,243 miles, 8.9 MPG, 1/2 gal left in the gas tank. One flat tire.— Thank you to Donnie of Southern Mart Tire... Overall.. A good trip.
Danny DanielI would never recommend anyone to rent from U-Haul cause they will charge you double for something you already paid for over a year ago and charge you again when you return to rent again so no I’ll never be back
rebecca ratliffNo improvement needed we were completely satisfied.
anissa camlinEquipment was sound and maintained. The trailer had a lot of pine needles about a full bale and pine cones. I had to sweep it out. All personnel were pleasant and helpful.
Randy PooreEverything was excellent. The staff was super friendly and everything was perfect. Will absolutely use again.
Kyle SmithThese people are always great. I can see nothing to improve. Since I live in that area, I always drop off there, and it is always fast and easy.
Pancye HuntAAA+
david eaddyDrop off was easy with no problems.
Mary cameronTaking as I had to get another truck BC the first truck I got had a leaking radiator. I'm glad I didn't left the lot yet. I wasnt asking for a hand out but after those problems I thought they wouldn't charge me for the 2 miles I went over. Other than that problem the truck they gave ran great and it was a big help. I would definitely use haul again but make sure they do a real good check on truck BC I couldve been stranded on the side of the road...
Fabian BacchusCustomer service representative was really nice and helped out.
MARK TANNERThe manager at this location was literally awesome! All my stuff wouldn't fit in the '20 long truck so I had to rent a trailer to pull behind. He ended up giving me a good sized discount because I had already rented a big truck and it was a headache! Kudos to Greg Potts I think his name is!
lisa evansEverything was perfect!
Stacey Bryantreturn the truck, had approx 12 to 14 boxes, most never even used, they did not want them, did not know that they could be returned, did not check out the truck just took the keys and that was it, then got a charge on my CC for $21. supposed it was for over/miles went over by approx 75. Not a very customer service place.... only reason I went there is it was the closest to home.
Michael DiltWonderful personality and helpful and curtious
SHIRLEY WRAGGthe 26' truck we rented had a bad odor inside the cargo section. It turned out to be cat urine. Someone left open the door and cats got in there. when we turned it back in, we told the people who worked there and they didn't seem to care
DAVID STAATS