Comentarios de los clientes para Heights True Value

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Heights True Value

Clasificación general:

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SARAH C.
Clasificación:

El cliente no dejó un comentario.

Bonnie U.
Clasificación:

Not enough staff. Took over a hour, computer problems. No small boxes. Had to go to different store. Staff was very friendly. Gave wrong large boxes had to go back Improve. easier access to boxes, more Than one staff member to service peak hours in mo.

STEPHANIE S.
Clasificación:

Curious why it cost me $20 more than the first time, considering I only went 1 extra mile. Maybe the self after hour mobile check in? Perhaps but it clearly says on the receipt that if the customer complies to the self checkin correctly there will be no extra charge.

Darwin S.
Clasificación:

None, very competent and pleasant. Very pleased

ASHLEY J.
Clasificación:

El cliente no dejó un comentario.

Dylan F.
Clasificación:

El cliente no dejó un comentario.

Michael S.
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Friendly, courteous and quick. The employees were very nice and made pick up and drop off extremely accommodating. The price was perfect. I will most definitely come back and use their services again. Thank you!!!!

STEPHEN J.
Clasificación:

Not make the customer wait as long next time.

Daniel J.
Clasificación:

The location is easy to get to. The employees are polite and helpful. Highly recommend.

Jaren G.
Clasificación:

It was nice that the the place was near my house and in a decent part of town, however, it was also located at a hardware store. There was wasn't someone manning the U-Haul counter (there wasn't really a labeled counter so it was difficult to know exactly where to go) so it did require quite a bit of waiting. I assumed the advantage of using the app to check in and check out was to skip the line and avoid contact with people, but this was certainly not the case at this facility. Maybe at a specific U-Haul rental store and not a contracted location use of the app would have been more streamlined.

KRISTI K P.
Clasificación:

El cliente no dejó un comentario.

EMANUEL G.
Clasificación:

Not a thing

Sarah L.
Clasificación:

The truck I rented has a slow leak in back tire, so we swapped it for the other truck. That ended up with a slow leak as well. I would recommend that the uhaul staff check the basics like tire air pressure before sending it out

ERICA B.
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Very easy drop-off! Couldn't have been simpler and all employees were very helpful and friendly.

Charles M.
Clasificación:

El cliente no dejó un comentario.

Lee B.
Clasificación:

IDK; I'd registered & checked in online; reserved in person; help was superb and informative; great experience.

jeffrey R.
Clasificación:

Quick friendly service by staff

LAUREN H.
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El cliente no dejó un comentario.

MICHAEL N.
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The employee was very friendly and well imformed. Transaction was quick and efficient. Great job.

Charles V.
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El cliente no dejó un comentario.

JEFFREY T.
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Jason did an outstanding job. The whole experience was hassle free start to finish.

Douglas V.
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El cliente no dejó un comentario.

ANTONIO G.
Clasificación:

El cliente no dejó un comentario.

MONIQUE M.
Clasificación:

Let us know that there's a mileage charge and that it's not a flat $19.95/24 hr rental. And to stop overselling the $10 insurance.

Heather U.
Clasificación:

El cliente no dejó un comentario.

Yvonne V.
Clasificación:

Both pick up and return was done efficiently and both team members were friendly and very helpful.

Stephanie P.
Clasificación:

The staff at true value was awesome! They went above and beyond to not only help but also to make sure I was happy

Al T.
Clasificación:

El cliente no dejó un comentario.

Sandra L.
Clasificación:

Daniel was fav' 5 star experience

DUSTIN H.
Clasificación:

El cliente no dejó un comentario.

William F.
Clasificación:

El cliente no dejó un comentario.

Audrey V.
Clasificación:

El cliente no dejó un comentario.

JOHN M.
Clasificación:

El cliente no dejó un comentario.

Christian C.
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Personnel were great. Very satisfying experience. Would definitely rent from here next time.

Joshua L.
Clasificación:

Worst customer service ever. My reservation was messed up. Had to wait almost 3 hours for a truck when my appointment was at 12. I was told that “I need to call fucking uhual” that it wasn't their job it was mine. Just absolutely horrible experience. by far the worst customer service I have ever experienced in my life.

James W.
Clasificación:

The service was incredibly slow at the pickup location and I was the only customer for UHaul at that time. I highly recommend UHaul withdraw from this location. The customer service interaction was poor and borderline arrogant. They were disorganized and distracted by other things. Dump this location as a UHaul representative.

Caleb L.
Clasificación:

El cliente no dejó un comentario.

Luciano Andres G.
Clasificación:

El cliente no dejó un comentario.

Nicole M.
Clasificación:

El cliente no dejó un comentario.

Travis F.
Clasificación:

El cliente no dejó un comentario.

Dmitry R.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

El cliente no dejó un comentario.

Sandra N.
Clasificación:

El cliente no dejó un comentario.

Pamela F.
Clasificación:

My pick up was delayed over 30 minutes because of them and then i called about that later in the morning and they said we can give it to you till six no problem and never said they were charging me more money and then charged me more behind my back. Very dishonest transaction, My understanding is i would Not be charged more. Not happy at all. The manager said he wasn't charging me and then they did.

EDWARD B.
Clasificación:

El cliente no dejó un comentario.

Kristie S.
Clasificación:

El cliente no dejó un comentario.

Sherwood E.
Clasificación:

El cliente no dejó un comentario.

Jonathan A.
Clasificación:

We rented a trailer to help us move furniture and other belongings to a storage unit. The staff for U-Haul were friendly, knowledgeable, and helpful in every way. The experience was just what we needed.

David J.
Clasificación:

The cab was dirty and full of cat hair. Also the fuel wasn't full even though the paperwork said the gauge was at FULL. Of course, the gauge was on F, but I drove 12-15 miles and had to add over three gallons. I don't thing your brand new truck was getting 3 or for 4 gallons to a mile.

Thomas H.
Clasificación:

The tie down straps were inoperable. Luckily I had cargo straps to help secure the vehicle to the auto trailer. This could have been very unsafe if a customer had tried to use the trailer without their own straps.

Krista K.
Clasificación:

NA

Gerald F.
Clasificación:

El cliente no dejó un comentario.

TERRY M W.
Clasificación:

El cliente no dejó un comentario.

SIDNEY J G.
Clasificación:

Zachary was excellent, pleasant and customer focused.

Maxine B.
Clasificación:

Uhaul truck worked and clean. I had issues with waiting 45 minutes to get a Uhaul truck while the 2 Uhaul guys were helping 2 time-consuming customers while 3 customers (me included) waited.

TARA U.
Clasificación:

El cliente no dejó un comentario.

Jacquelyn N.
Clasificación:

El cliente no dejó un comentario.

Jack R.
Clasificación:

El cliente no dejó un comentario.

LESLIE W.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

Worked very well

Emily S.
Clasificación:

El cliente no dejó un comentario.

PETER G K.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

Easy to work with. Highly recommended.

DRU B.
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El cliente no dejó un comentario.

Maxine B.
Clasificación:

Previous big scratch was not noted with an “X” so I was glad I noted it on my inspection. Other than that everything was good.

Derek P.
Clasificación:

El cliente no dejó un comentario.

LIDUVINO M.
Clasificación:

Excelente customer service

Leonard T.
Clasificación:

Great experience. We will use this location again.

Andrew Y.
Clasificación:

Great service! Only complaint was why they had to ask me for two emergency contacts, seems redicuous. I guess this is U-Haul policy for new rentals? Anyways, the trailer and the guys at True Value were great!

Susanna N.
Clasificación:

Again excellent service

PAUL P.
Clasificación:

El cliente no dejó un comentario.

Christopher C.
Clasificación:

Friendly staff and all staff wore masks.

SIDNEY J G.
Clasificación:

Excellent U-haul staff, friendly and courteous.

KENYON S.
Clasificación:

El cliente no dejó un comentario.

Bopanna B.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

El cliente no dejó un comentario.

LARRY J S.
Clasificación:

Everything was perfect thank you!

BRITTANY G.
Clasificación:

Waiting for the truck took longer then me actually using it & I had it reserved.

Jeri I.
Clasificación:

Great customer service.

JEFFREY B.
Clasificación:

El cliente no dejó un comentario.

MARY S.
Clasificación:

El cliente no dejó un comentario.

MICHAEL A.
Clasificación:

Great value. Had to move one chair and got estimate from mover for 900 dollars. Just too much. Rented trailer with perfect ramp and moved our selfs without issue. Saved a tone of money and only took with renting trailer and moving an hour and 1/2.

WILLIAM J.
Clasificación:

El cliente no dejó un comentario.

Tamara F.
Clasificación:

My initial reservation at Eubank & Indian School was messed up so they found me a truck a True Value. The staff was helpful and friendly. We arrived 6 minutes after closing and the online check in got me started, but then stopped working.

Christopher A.
Clasificación:

El cliente no dejó un comentario.

BRIAN K.
Clasificación:

El cliente no dejó un comentario.

Robert T.
Clasificación:

Good job.

Tania R.
Clasificación:

El cliente no dejó un comentario.

Ricardo H.
Clasificación:

El cliente no dejó un comentario.

Sharolyn G.
Clasificación:

Love Phil and Zach over at True Value. They are professional and always kind.

RICHARD M.
Clasificación:

El cliente no dejó un comentario.

Barbara M.
Clasificación:

Very friendly service!!!

Steven N.
Clasificación:

El cliente no dejó un comentario.

Jim H.
Clasificación:

This was not my original pickup place 5 mins from my home... but I needed an earlier pickup time than originally reserved and was directed to a scheduling service rep who directed me to a pickup place 12 min away...much appreciated the service to get me in my way for a trip 1900 miles down the road...

HUNG N.
Clasificación:

El cliente no dejó un comentario.

william F.
Clasificación:

El cliente no dejó un comentario.

Kenny J.
Clasificación:

Send them to True Value

VICTORIA M P.
Clasificación:

El cliente no dejó un comentario.

LAUREN H.
Clasificación:

El cliente no dejó un comentario.

Ung J.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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