Comentarios de los clientes para Healy True Value Hardware and Lumber

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Healy True Value Hardware and Lumber

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Julie D.
Clasificación:

They were friendly and accommodating. The truck was ready, gassed up and drop off was simple after hours.

COREY LEONARD H.
Clasificación:

My experience with UHaul was so infuriating that I will be slow to use UHaul again, if ever. The problem IS NOT with my location. They were very helpful and professional. The problem was with the app and the information provided and required to complete my order, the poor customer service on national phone lines, and the relative value of the rental. I was incredibly frustrated. I would be glad to provide further information if it is helpful to any effort you put into improving the customer service experience.

mindy E.
Clasificación:

El cliente no dejó un comentario.

Paul S.
Clasificación:

El cliente no dejó un comentario.

MICHAEL ERNEST G.
Clasificación:

El cliente no dejó un comentario.

MICHAEL ERNEST G.
Clasificación:

keep doing the same, do not change a thing

Rex S.
Clasificación:

Great customer service!

Terri R.
Clasificación:

I think the only thing I would suggest is that there be loops installed in the back of the truck. I had bungee cords to secure things and had a very difficult time getting them around the wooden bars. Other than that it was a great rental and fulfilled my needs. Thank you.

ROBERT L.
Clasificación:

El cliente no dejó un comentario.

Jedediah P.
Clasificación:

As I got onto the highway the 26 ft truck was vibrating and jumping all over the road I had to find a number to contact I haul as I pulled over as I had just got on the road and experienced all this chaos with a giant truck that should have been gone over so I called they told me it would be an hour before someone would show up when they did he told me it's Sunday no places open thought it was tire issue and to drive 55 instead of 75 on the highway that was very disappointing as I was 4 hours from home with a I haul that had a major issue full of household large items . Seems u haul needs to better maintain their equipment .

KENNETH M.
Clasificación:

El cliente no dejó un comentario.

DARREL KEITH E.
Clasificación:

The reason I put average on location is because I had to drive a few miles out of my way to get to it. You cannot have a U-Haul on every corner, but it would be nice when you need one.

Nora R.
Clasificación:

On-line reservation was quick and easy. Staff was professional and respectful. Great experience.

TERRI B.
Clasificación:

El cliente no dejó un comentario.

Michael L.
Clasificación:

El cliente no dejó un comentario.

KENNETH M.
Clasificación:

El cliente no dejó un comentario.

KEVIN S.
Clasificación:

was just disappointed that the size truck i requested , ahead of time was not there. The extra space was too much not to mention harder to handle in the windy conditions I encountered. the trucks need cruise control and door pockets at the very least.

Lonnie B.
Clasificación:

El cliente no dejó un comentario.

RYAN EDWARD M.
Clasificación:

Lower price per mile!

Dan M.
Clasificación:

El cliente no dejó un comentario.

doug R.
Clasificación:

No comment !

Gabriel Y.
Clasificación:

El cliente no dejó un comentario.

anthony M.
Clasificación:

El cliente no dejó un comentario.

Lee C.
Clasificación:

El cliente no dejó un comentario.

Brett C.
Clasificación:

El cliente no dejó un comentario.

THOMASSAMUEL B.
Clasificación:

Healy Hardware is excellent place for all your needs. No big box treatment there.

CAROLINEMARIE A.
Clasificación:

El cliente no dejó un comentario.

Beth C.
Clasificación:

They were SUPER nice and so helpful. The Uhaul representative that I ended up talking with (at UHaul NOT at Healy) was sooo not nice. The phone number they texted me was 269 628-8088. I wanted to talk with someone at Healy to speak with someone actually at the location. The rep couldnt get through and would not leave a message for me. The actual number is 269 628-2584. If I had been given that number would have been so nice! I had to look it up myself... the Uhaul rep was so not nice.

Tomislav R.
Clasificación:

N/A

TIMOTHY B.
Clasificación:

I was blown away by their customer service. I arrived and before I even got out of my truck, there was a person their to hook up the trailer. When I returned later that afternoon, same thing. I never once had to touch the trailer; they hooked it up from start to finish. Never had that happen before! I had to drive 20 miles out of my way to pick up the trailer from this location but they made it seem not as bad. Highly recommend Healy's!

WALTER M.
Clasificación:

super nice people to work with. took time to explain all the paperwork. made the hook-up and checked all lights.

Kevin D.
Clasificación:

El cliente no dejó un comentario.

Mark M.
Clasificación:

El cliente no dejó un comentario.

WILLIAMRAYMOND H.
Clasificación:

El cliente no dejó un comentario.

JULIAGAIL W.
Clasificación:

Don't take money from my credit card without authorization for extra charges that I didn't know I incurred after the trip is over

KEITH PATRICK D.
Clasificación:

Mary and Carla are always very helpful and friendly. I would highly recommend this store to anyone.

Mike W.
Clasificación:

El cliente no dejó un comentario.

Douglas L.
Clasificación:

Clean and a full tank of gas for the first time in the 5 rentals we have had with you in the past year. FULL TANKS

Erik A.
Clasificación:

Called only 3 min before they closed and they waited for me, I had to get a washer and dryer for our elderly neighbor theirs had just broke down and needed a trailer asap. They were very helpful and professional! A++

Ronald W.
Clasificación:

El cliente no dejó un comentario.

Joshua M.
Clasificación:

Everything went smooth

Ed L.
Clasificación:

El cliente no dejó un comentario.

Tom N.
Clasificación:

Great help from team and swift service.

tom B.
Clasificación:

1/2 day rentals would be helpful especially for someone who just needs a short trip to haul a lawnmower. Or a single piece of furniture.

CHRISTINE G.
Clasificación:

Nothing very friendly and effeciant people

garry C.
Clasificación:

El cliente no dejó un comentario.

Donald F.
Clasificación:

El cliente no dejó un comentario.

Calvin S.
Clasificación:

El cliente no dejó un comentario.

Tracy M.
Clasificación:

El cliente no dejó un comentario.

MIKE G.
Clasificación:

El cliente no dejó un comentario.

brittany K.
Clasificación:

El cliente no dejó un comentario.

Kyle H.
Clasificación:

El cliente no dejó un comentario.

Roger F.
Clasificación:

Nothing to improve! The service and rental was efficient, helpful and well worth the rate to accomplish a needed local movement of my lawn and garden tractor to a local storage facility.

dennis H.
Clasificación:

El cliente no dejó un comentario.

Rick S.
Clasificación:

You have way too much paperwork and questions. Your website on both sides is cumbersome. You could make renting a truck or trailer much easier. I started by reserving on-line and still asked to verify more than should be necessary. Especially since I have been renting on a regular basis. I do like the fact that we do have a Uhaul in our town. And almost always have the equipment I am looking for. I just don't need to be asked about needing help or dollies etc.

Kenneth H.
Clasificación:

Mary at Healy's was the best!! Knew everything about what we needed!

Todd W.
Clasificación:

Didnt have dolly that I ordered and truck was a filthy mess in back. I spent 45 minutes cleaning that so I could use it.

Joni M.
Clasificación:

El cliente no dejó un comentario.

Richard S.
Clasificación:

I used WD 40 on the door so it would slide. Your web site is difficult to navigate and you surely want more information than other rental companies. Requires way too much time. But I will always use Healy Hardware.

MARY W.
Clasificación:

Customer service was excellent.

William T.
Clasificación:

El cliente no dejó un comentario.

John M K.
Clasificación:

Like I said everybody from U-Haul prices are all very nice they helped out a lot in and out and the right price

Joni K.
Clasificación:

The trailer wasn't secured down onto the ball hitch correctly, causing the trailer front to jerk upwards when we started pulling the car on it. Luckily no one was injured.

Robert C.
Clasificación:

El cliente no dejó un comentario.

Tom B.
Clasificación:

El cliente no dejó un comentario.

Joshua D.
Clasificación:

El cliente no dejó un comentario.

Patricia P.
Clasificación:

Very friendly and helpful

Scott Z.
Clasificación:

i chose a location near the place I needed to move to keep the mileage low, and you moved me to a place further away which upped the mileage and the cost significantly...

Todd C.
Clasificación:

Everyone I dealt with was easy to work with and very friendly

Susan H.
Clasificación:

El cliente no dejó un comentario.

Rick S.
Clasificación:

Would be nice for corporate u-haul to have a program for people who rent more often an express rental system where their information is kept and the rental process is expedited. Would be faster for renter and rental facility.

John L.
Clasificación:

El cliente no dejó un comentario.

Garie S.
Clasificación:

El cliente no dejó un comentario.

Harold L.
Clasificación:

After hour pick up process was a little disappointing due to the time it took to complete the process.

gaberial H.
Clasificación:

El cliente no dejó un comentario.

ricky Q.
Clasificación:

El cliente no dejó un comentario.

Josh M.
Clasificación:

El cliente no dejó un comentario.

Lyle L.
Clasificación:

El cliente no dejó un comentario.

Melinda B.
Clasificación:

Very friendly staff!

Paula G.
Clasificación:

El cliente no dejó un comentario.

PADDY L.
Clasificación:

El cliente no dejó un comentario.

Ralph K.
Clasificación:

El cliente no dejó un comentario.

John L.
Clasificación:

Knowledgeable and friendly staff.

Clasificación:

I was very pleased with the service at Jealous Hardware.

MIKE G.
Clasificación:

El cliente no dejó un comentario.

Kathleen W.
Clasificación:

I would clarify that when you use a credit card for your deposit ; your refund takes days to be returned into your account and it will also be less than you think you are going to get back

Derek S.
Clasificación:

The lady in Gobles where I picked up the truck was extremely accommodating.

Anthony N.
Clasificación:

These people were great.

Dennis H.
Clasificación:

El cliente no dejó un comentario.

Rod C.
Clasificación:

Personnel was friendly and helpful

glenn N.
Clasificación:

El cliente no dejó un comentario.

Brenda G.
Clasificación:

The truck shook really bad in the front end like a tie rod was going to break or wheels need balance. The drivers side mirror shook so bad I couldn't look out it. I have never drove u haul like this one before. Also the person who helped me was. Eye slow at what he was doing and rude when I said I wanted to drop off somewhere else and he said it would cost more. I said really he said yes “so where are you dropping it off”. He needs some customer service help

Daniel L.
Clasificación:

El cliente no dejó un comentario.

Tom E.
Clasificación:

Reserved a 15 ft and showed up to pick up and was given a 24 ft which rode HORRIBLE and was extremely hard to get in and out of parking lot. Need to let customers know ahead of time that they don't have what you RESERVED.

Patricia S.
Clasificación:

I had problems with Uhaul cancelling my reservation, then after I had the reservation reinstated I had problems picking up the truck after hours. The agent was VERY slow and did not reply to my requests for updates for over 20minutes. This was at 11:30pm, the police came, we were getting bit by mosquitos..it was horrible. I ended up calling customer service again and discovered the after hours pick up was again canceled.

Brock G.
Clasificación:

El cliente no dejó un comentario.

Tim I.
Clasificación:

Very good service during Rental process.

Rick S.
Clasificación:

Have more equipment available. Very limited compared to other locations.

Michael R.
Clasificación:

We were told we would get a refunded rate if we returned the trailer earlier than schedule. We returned the trailer a day plus a few hours earlier we were told that the charge is from point A to point B. No refund would be given.

kathine M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba