Site wasn't open the hours that were posted. Made it difficult to pick up.Marc L.
Customer Reviews for Haz Rental Center
(U-Haul Neighborhood Dealer)
Garden Grove, CA 92844
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 8:30 a. m. - 5 p. m.
- Mié.: cerrado
- Jue. - sáb.: 8:30 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The staffs was friendly and helpful. I highly recommend it to anyone.SCOTT N.
U the bestDung T.
Very friendly and personableJames N.
El cliente no dejó un comentario.Steve S.
Pick up and drop off went smoothly. The man working was nice and made the pickup process easy. Issue: Truck had a bad battery and died when I stopped to unload. I was stuck without anyone to call, and had to ask for a jump.Rene G.
No drop box. I never received my appliance dolly and forgot to chrck before I left. I still got charged for itJohn A.
The trailer was old and dirty , the card machine didn't work the price online was not the price in store I was quoted 149 online .in store was almost 200 the guy said well you can call and ask why it's more isn't that suppose to be your job . The only thing good was he lent me a dolly for free cuz he didn't want to retype my card number in and charge me for it .sven L.
The pickup location did not have inspection or walk through procedures. The truck had graffiti on the drivers side which was noted immediately when we got home. A call was made to Uhaul to inform of the graffiti.Carmen S.
Omar is Number 1. Always pleasent. Thanks for your great service.MARY L.
El cliente no dejó un comentario.Will N.
Cleaner Truck's!! Would Appreciate that. ThanksRICHARD S.
Very friendly, professional & helpful in all regards.MICHAEL S.
Little communication, late to pick up, closed early without warning, no instructions for drop off. Would absolutely not recommend. I don't believe the vendor has enough workers to maintain work load.Ashlee B.
When I call, someone at this location (rather than national call center) would pick up the phone. Service is always prompt and professional. I'm glad this location has the trailer I'm looking for.Chu T.
El cliente no dejó un comentario.teresa A.
El cliente no dejó un comentario.Raquel S.
I reserved a 26ft truck on 4/1/22 for 430pm. The truck was not there and I wasn't even notified that the truck is not available. I called other branches and no 1 had a truck available. I had hired movers to help me and they get paid by the hour. I had no choice but to get a 10ft truck and make multiple trips to move. It cost me double for my time and expenses just because they did not have my RESERVATION available.Ella N.
THE PERSON WHO HELPED ME WAS VERY CORTEOUS, POLITE AND HELPFUL.Guillermina M.
When I picked up the trailer I had to goto Home depot after I got to my location to buy a lock cutter for $70 and remove the lock that was let on the trailer. So my rental cost me $100 instead of $$20George L.
Windshield was very dirty. Air condition blew warm air.Ernest F.
El cliente no dejó un comentario.Fetalaiga M.
They had system issues when trying to finalize booking which took a lot longer then is should of. According to the person helping me they have had system issues and she has no idea what to do. She called her boss by phone to get assistance but he does not answer her calls. Instead she told me to go elsewhere and rent a truck even though I reserved the truck days in advance.Emmanuel M.
El cliente no dejó un comentario.NASRI H.
Thank you very much. The personnel were very polite and professional. I will continue to rent from this firm when needed. Ricardo Peralta.Ricardo P.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.Khoa T.
Good service .CRUZ L.
The air conditioner did not work, The truck really bounced around I think it needed new shocks,No one was there on Sunday when I returned the vehicle. On a positive note,The engine ran really well ,plenty of powerBRUCE B.
only thing need to improved is the availability of vehicle when customer arrived per reservation. I didn't get the vehicle when arrived.STEVEN P.
Love this friendly location. Really easy rental.SON N.
The man behind the counter is everything you could hope for as a representative of uhaulCHARLENE S.
El cliente no dejó un comentario.CODY C.
NOTHING MORE OR LESS JUST OKLUIS O.
El cliente no dejó un comentario.SON N.
El cliente no dejó un comentario.CYNTHIA K.
Great Customer Service From Omar And Denise very helpful.RICHARD L.
El cliente no dejó un comentario.Rita N.
El cliente no dejó un comentario.David P.
The location was ideal and parking of our vehicle was convenient.CHRISTOPHER N.
Over charge for gas amountTRUONG N.
U haul took my money wrong. Please return my money back, no good service, no honest, different with advantage out side the company, only $20 but uhaul took my money $34 + $11, please return my money, not the true companyTHUAN L.
El cliente no dejó un comentario.CHRISTOPHER A.
Truck was dirty- left dollies in there and I didn't need them so they took up space- they charged me more per mileage than ever- there was no AC! I had long drive- . Not doing business here anymore and not recommending- bad experience. Posting on yelp and Google next with this experience.ANGEL C.
Great customer service, unfortunately my truck wasn't clean, other than that I was very content with the serviceALFREDO D.
The vehicle was very dirty. The alignment was severely off, it felt unsafe to drive. The representative didn't do a quality check when the vehicle was picked up either.KYLE W.
El cliente no dejó un comentario.MARVIN S.
we had to wait a little bit for the front desk person to come and finish our checkout for the reservationMICHAEL T.
I rented a 6' x 12' enclosed trailer to go one way to Rhode Island and I was worried that it would have some old bald cracked and sun beaten tires on it. But to my surprise the trailer had some almost new really good trailer tires on and they were all the same. everything worked well on that trailer. The only gripe I have is that nobody opened the doors to look inside to see all the trash the person that had it before me left inside. What a bummer!Duane W.
El cliente no dejó un comentario.REGINALD R.
El cliente no dejó un comentario.KEVIN H.
when you move my place of rental call me and tell me whjy, or text me. Just moving it out of the blue is annoyingPAUL M.
El cliente no dejó un comentario.JO P.
El cliente no dejó un comentario.Vu P.
El cliente no dejó un comentario.DORBIN S.
Nice !! Good service !! FriendlyJohnny T.
When I arrived the woman running the shop was generally rude, and the mobile pickup that was advertised wasn't available and the pickup too a lot longer than expected (we were on a tight schedule). She couldn't see the screen (bad vision, which sucks but it's still a service) and almost 1. said we didn't have a reservation and 2. was going to charge us 100$ more. All around a cringy experienceZACHARY Z.
El cliente no dejó un comentario.RANDY H.
El cliente no dejó un comentario.Francis S.
Front office was unattended when we arrived and we had to go look for someone to help us with our rental. A buzzer or other alert when someone arrives would be helpful.Jason B.
El cliente no dejó un comentario.Jon D.
El cliente no dejó un comentario.EZRA D.
El cliente no dejó un comentario.RAUL S.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.REGINALD R.
El cliente no dejó un comentario.MANUEL M.
El cliente no dejó un comentario.GARY K.
Incredibly nice and thoroughly checked everything before I left the lot to ensure I had everythingJina F.
El cliente no dejó un comentario.JOSEPH M.
Just have the same man that served me help them and it will ve alByron N.
El cliente no dejó un comentario.Lam B.
El cliente no dejó un comentario.JOSE J.
From point A to point B it was fantastic working with these guys. Courteous friendly and right on the mark . Thanks guys you rocked.DARIN G.
El cliente no dejó un comentario.MAI V.
El cliente no dejó un comentario.ZENDA W.
The staff was friendly; the pick-up and drop-off were both quick and efficient!Tyler L.
El cliente no dejó un comentario.MULUGETA B.
After hour drop off.CHAO V.
Very generous and flexible. Wonderful to work with.CARA P.
El cliente no dejó un comentario.CHRISTOPHER L.
No need , greatTONY P.
El cliente no dejó un comentario.MANUEL M.
El cliente no dejó un comentario.LYDIA S.
El cliente no dejó un comentario.Mark W.
Friendly and knowledgeable.RUSSEL C.
The third party organization is in the business of selling wedding supply rentals and has no business renting trucks for U-Haul. Truck was filthy. Lesson learned. I will never rent from a third-party again. Should this ever happen again I will not use UHaul in the futureTYLER S.
I had a very good time and experience with my the rental of thanks you he uhaul, â˜ºï¸ I will be sending customers if anyone asks me.RONALD G.
I was happy with the friendliness and helpfulness of the staff at this location. I was not happy with the uhaul experience of reserving in advance- we reserved a 20 foot truck and uhaul changed the pickup location three times before booking us at this one, which a bit further out for us. Then at this location, they didn't even have a 20 foot truck on the day of pickup. It was unclear why uhaul switched us to this location since they didn't have the truck but we ended up having to switch to a 15 foot truck.Christina W.
El cliente no dejó un comentario.ANGELA D.
Honestly, the service was fast and easy. Pick up and drop-off took about five minutes each way.Christopher Y.
Omar at the service desk was very professional with great service👍👍RICHARD L.
El cliente no dejó un comentario.HECTOR D.
El cliente no dejó un comentario.EDDIE C.
Excellent services, very knowledge, helpful. Thank you, for sure I will come againBETU N.
The 2 gentleman employees at the Westminster Calif location were as good as it gets! So helpful so pleasant.kathy W.
The location in Garden Grove was great. They were very helpful and accommodating. I would definitely rent from them again, BUT i would be sure and read the "contract" before I left. I ASSUMED the dialogue I had with the attendant was actually in the contract. I even told him the return date. He told me that if I have to keep the car hauler and extra day, they would just charge me the extra day...no worries. I was all set for a delivery on Monday.JULIE C.
This is a well run operation. Even in the middle of a pandemic, they had me in and out in quick fashion. I will rent from this facility again the next time the need comes up!DAVID H.
Make you building more visible. Had a hard time finding it.Cynthia L.
This isn't the location we asked to pick up from. Truck was not there at guaranteed time. We had hired movers that we had to pay for the 7 hour delay. Worse yet, the auto hauler was even further away, so we cancelled that. Uhaul's delay of pickup cost us $1500.Breece B.