Comentarios del cliente para Hayes Self Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hayes Self Storage LLC

Grado total:

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Thomas p. en

Grado:

Great customer service at this location. On-line service not very good. Van was clean but the A/C did not work and it was about 90 degrees on the day I rented

Harold K. en

Grado:

El cliente no dejó un comentario.

Anthony B. en

Grado:

the app did not work well. it froze up and paused and caused a lot of frustration when picking up the truck. then i called the phone number on the email and was put on hold for a long time. Then transferred, on hold again, transferrred again, then on hold again and then transferred back to where i started. Very very frustrating. Now today i am trying to log in on my laptop and see print an invoice and the website will not let me in. says my password is wrong. so i try to change my password and the page just keeps saying "something went wrong". So i guess i will just wait and see the charges on my credit card statement. I am not very happy about this. I have rented uhauls in the past and it was never this frustrating before.

MARIANO A. en

Grado:

Nice vehicle. Great price.

John H. en

Grado:

Flawless experience, very friendly staff. Could not have been better!

FRANK A. en

Grado:

Everything went great in fact I had the truck returned by 6:00 PM that same day

john l. en

Grado:

Nothing. Everything was just outstanding from the desk personnel to the truck

Michael P. en

Grado:

Service was excellent

Jennifer H. en

Grado:

El cliente no dejó un comentario.

April V. en

Grado:

The women was amazing and stayed over time pass her shift to help me fix the mess from the uhaul place i picked it up from and very helpful and amazing job she did

Steve M. en

Grado:

Better experience at this location than others in the past.

Derek G. en

Grado:

El cliente no dejó un comentario.

Robert m. en

Grado:

El cliente no dejó un comentario.

Rose M. en

Grado:

El cliente no dejó un comentario.

Gerald S. en

Grado:

El cliente no dejó un comentario.

RONALD B. en

Grado:

It took way too long to get the contract signed and get us on the way. Other than that it was very good experience.

karen s. en

Grado:

Nothing. Everything was great. The woman was very friendly and helpful. Thank you

Tim A. en

Grado:

El cliente no dejó un comentario.

Timothy O. en

Grado:

excellent service

ED M. en

Grado:

El cliente no dejó un comentario.

Tarah S. en

Grado:

We rented a box truck for our wedding and it was extremely helpful! The lady who checked us in was very sweet! The only issue is that we could not get the pad lock to open and had to use our own.

Christina R. en

Grado:

The only problem I had was the thing that is used to secure the dolly...it was rusty and very hard to turn the wing nut.

JERRY G. en

Grado:

El cliente no dejó un comentario.

Brad R. en

Grado:

El cliente no dejó un comentario.

Kevin D. en

Grado:

I rented a 15 foot truck but was given a 12 foot truck. The box was was 11.5 and the bulkhead which was small and could only hold up to 300 pounds was 2.5 feet. The length of the truck should be the box not the bulk head which is above the cab.

RENEE G. en

Grado:

Nothing to improve at this location; as far as truck rental... and the very kind customer service. Nowadays, there is no real customer service; here... just the opposite; will bend over backwards to help you out. If anything; maybe this location can give customer service lessons; to the locations where it is needed. Just a thought; have a nice day.

MOHANNAD S. en

Grado:

Karen is amazing! Thank You.

SHAUN H. en

Grado:

I can always count on this location to be there. . .

Domenico M. en

Grado:

Family owned place run by super friendly people! Would definitely use again!!! Thank you.

jeff b. en

Grado:

Just continue as you ate

David R. en

Grado:

Easy Drop off

Andrew C. en

Grado:

El cliente no dejó un comentario.

HEATH A. en

Grado:

I rented a truck for about 10 hours. When the bill came I had been charged for a 3 day rental...due to the fact that I rented the truck on a Saturday AM and it wasn't checked back in until they opened again on Monday. One call to the office and it was taken care of. Thank you Denise.

James C. en

Grado:

The truck was clean. But there was a issue with the passenger rear door. The door did not latch properly. And there was w alarm that went off the whole time we used the truck. We told owner when we got back and she was receptive to the issue and said she will have it fixed.

DAN M. en

Grado:

El cliente no dejó un comentario.

RON O. en

Grado:

El cliente no dejó un comentario.

william m. en

Grado:

El cliente no dejó un comentario.

Wendi C. en

Grado:

everything was perfect!! Thank you!

VITO M. en

Grado:

El cliente no dejó un comentario.

RON O. en

Grado:

Love the staff- very friendly, great people!!

EILEEN W. en

Grado:

This was the worst experience I've ever had and a very classic example of horrible customer service! I talked to three separate representatives none of which mentioned that the blankets and or dolly would be additional charges. I only found out when I was in the building renting it. That lady was very nice however I expressed my disdain for your lack of accurate information At that time as well. I suggested that I may use up to 30 miles. I certainly did not! If I had known your company was just a bunch of crooks I would have photographed the actual mileage on the odometer before I turned the truck off. I will never ever rent from you crooks again and will make absolutely certain that every single college bound family I know, which is MANY, knows about your dreadful service, vague and in accurate pricing, and deceitful business practices. Ever heard of social media? Get ready for a hailstorm! You people are ridiculous! You sold me a truck for $19.95 for the day and my bill ends up being $100??? If I ran my business like that I would be out of business! All hail the corporate liars! Every single person I know will know about this experience. Ignore me if you wish… I hope you go out of business!

Anthony L. en

Grado:

Truck A/C ventilation fan occasionally wouldn’t function at highway speeds.

BEATRIS A. en

Grado:

Very detailed information and very helpful!

ray g. en

Grado:

El cliente no dejó un comentario.

TIMOTHY O. en

Grado:

lori provided excellent service as always very good job

Peter B. en

Grado:

El cliente no dejó un comentario.

roberta m. en

Grado:

El cliente no dejó un comentario.

JAMES G. en

Grado:

El cliente no dejó un comentario.

Kemal C. en

Grado:

El cliente no dejó un comentario.

PAUL G. en

Grado:

Truck needed wiper blades badly had to pull over and switch sides with the blades to even see a little. ??

Matthew C. en

Grado:

El cliente no dejó un comentario.

Deda G. en

Grado:

Very bad service the computer was very slow Even I rented before I still had to wait almost 45 minutes just to wait for the receipt overall I will never recommend this location to anyone else

DONALD L. en

Grado:

El cliente no dejó un comentario.

John Z. en

Grado:

El cliente no dejó un comentario.

JOSHUA M. en

Grado:

Took too long to checkout and price was more than expected. Paid $39 for 1.5 hours with a truck that's advertised at $19.95. That's stupid.

DANA E. en

Grado:

El cliente no dejó un comentario.

LYNNE H. en

Grado:

the truck leaked and got my mattresses wet along with other stuff

Edmund G. en

Grado:

El cliente no dejó un comentario.

RON O. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

john f. en

Grado:

El cliente no dejó un comentario.

RON O. en

Grado:

El cliente no dejó un comentario.

PAUL M. en

Grado:

El cliente no dejó un comentario.

claudis D. en

Grado:

The lady who checked us in diagnosed the mistake (where we picked up the truck) and worked with us to resolve it and get us on our way.