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Jesse H
Customer Reviews for NRP Tire And Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Returning deposits more quickly would really be a great help
Phyllis HThis is the second time I rented from Uhaul I was satisfied with the van I used and I will rent from uhaul Again I will not use any one else Thanks
WIlliam KThe mobile check-in/return is ridiculous, won’t do that again
John CThe service here was fantastic. I had never done this before so I was clueless. The boss helped me a whole lot. Even showed me what I needed to do when I returned the van the next day. I will most definitely use their service again
Amy MThe cell phone reception was poor. The truck was dirty. There were cars parked in the space needed when I returned the truck.
Diana CThey were very flexible and met my needs perfectly.
Greg Rgreat customer service
mark wWhen returning the van using the online app, it kicked us out 3 times when we were trying to upload the photo of the milage and gas level. We had to click another link to proceed without uploading the picture. Very frustrating after a long, hot day of moving. Otherwise, we were very happy with the local rental management and the function of the van.
holly hNothing as I seen of.
terry yTook us an hour and a half to get the truck off the lot. Then when I tried contacting customer service the assistance we received was very poor.
Sally J