The central office that does the scheduling and the follow up calls needs to give better informationJennifer W.
Customer Reviews for Hayden West Storage
(Distribuidor de U-Haul del vecindario)
Hayden, ID 83835
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: cerrado
- Dom.: 9 a. m. - 2 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.kathleen B.
excellent service and excellent vehicleKen S.
Dave was excellent. Very professional yet very personable. Had everything ready for me even had the truck running and easy-going because it was 100Â° outside. I'd recommend this even if I had to drive a little farther I'd come back to Dave's. Thanks DaveROBIN V.
The man who runs this location is excellent! He made sure we had everything we needed and he made it so convenient where as a uhaul representative I spoke to was not very helpful. This man went above and beyond!!Kaecie R.
Nothing. I was completely satisfied.Michael H.
Excellent service. David was very helpful.Larry A.
El cliente no dejó un comentario.WOODY M.
No significant improvement needed. I was quickly and competently greeted, helped, and taken care of. Listo.George Z.
Im saying not applicable bercause it was clean and appeared to be maintained but about 3 hours into my drive the check engine light came on. I then called and they noted it. I then would check the gauges every 10 minutes all of them remained fine but it was a pain that I then had one more thing to worry about.. the staff was great thank you all very much.Nicholaus C.
It was the best, if I ever need uhaul again this would be my first place to lookLonnie W.
Great service!!!!Gordon W.
El cliente no dejó un comentario.Stephan R.
Awesome service. Great response for handling emergency request. Very personable and friendly.WOODY M.
Everyone there was super helpful, professional and friendly. I would definitely recommend this location.James C.
El cliente no dejó un comentario.Kevin F.
Awesome customer service and streamlined process.Andy T.
It didn't take as long as I thought it would and we were able to get on with our move. GraciasKenneth C.
El cliente no dejó un comentario.Dianne H.
Very friendly ðŸ‘Luis C.
El cliente no dejó un comentario.MIKE T.
Bob is a great guy and wonderful to work with in getting a truck in the size we need..I reccomend this Uhaul place in Hayden Thank you Bob for all your help.Veona A.
El cliente no dejó un comentario.BRET C.
El cliente no dejó un comentario.Adam A.
They are so helpful and considerate. It is like a moving/transporting consulting firm.MICHAEL B.
El cliente no dejó un comentario.SYDNE M.
El cliente no dejó un comentario.Elizabeth P.
El cliente no dejó un comentario.Chris S.
El cliente no dejó un comentario.todd B.
El cliente no dejó un comentario.Frank B.
It would be nice if you wouldn't lie to people when they make a reservation. I went to my pick-up spot a couple days early to make sure everything was good to go. When I arrive the gentleman laughs and says sorry but there are no trailers in the Pacific Northwest. If I wouldn't have stopped in early no one was going to say anything till the day of my rental. Sadly it sounds like this is a common issue. Not the best business model to lie to your customer and just deal with it on the day of rental. No worries, I took a train back home and drove the vehicle to my new home. Only cost me an extra 600.00 when I could have made other arrangements.GLENN T.
Waiting time was more than 45 min to speak with the agent after having done the online check-in. They don't have good service and is pretty slow. They did not wear mask, another agent came in front of me and started yelling and fighting about an available truck, it was really unprofessional and uncomfortable.Efranys R.
El cliente no dejó un comentario.Ray M.
El cliente no dejó un comentario.Chad S.
Nothing, everything was awesome!MARK A.
El cliente no dejó un comentario.Joshua E.
El cliente no dejó un comentario.Nancy R.
Dave was great! He worked with us to ensure we were well taken care of and our needs were met. Will go back again when ever I need to rent a truck.Donita L.
El cliente no dejó un comentario.Samuel R.
I reserved with a guarantee this trailer in Spokane, WA and got a call that I needed to pick this up in Hayden lake Idaho. I had to cross state line and pass probably 10 Uhaul locations to get the trailer. It was almost 2 hours round trip and costs another 50 in gas due to Uhaul's change. Hayden lake gentlemen was great but the Spokane location still had this same trailer in the morning and night when I went by. Would love an explanation what the guarantee meant ?Robert L.
El cliente no dejó un comentario.Allison S.
Great vehicle and great staff to set up the rentalRandy M.
Nothing very smooth rental experiencePaul T.
David was so great to work with!Stephanie S.
El cliente no dejó un comentario.Patrick C.
El cliente no dejó un comentario.Denise O.
El cliente no dejó un comentario.Christine C.
Great service, friendly and very knowledgeable.WOODY M.
It was a wonderful experience at this location! Very efficient, the can was ready for us and even warmed up! I will rent from this location every time from now on! Thank you so much...Twila C.
El cliente no dejó un comentario.jeffrey C.
El cliente no dejó un comentario.Dawn L.
Excellent service and very kind man I talked to. Great experienceJeanine G.
El cliente no dejó un comentario.Luka G.
quick service, trailer worked great, good price.Joaeph F.
Very happy with my experience with this location. The service was above and beyond.jim M.
El cliente no dejó un comentario.KURT W.
El cliente no dejó un comentario.arlyn E.
El cliente no dejó un comentario.Roger B.
Great customer service. Good vehicle, exceeded expectations.JEREMY D.
El cliente no dejó un comentario.Jim F.
Gentleman who checked out the trailer to me was quick and efficient. Got me on my way very quickly.Robert G.
Great customer service!! Thank you! :)Barbara S.
Couldn't have been better!! Thank you.arlyn E.
Excellent customer service.David G.
Dave is awesome to deal with. Helpful, friendly and efficient. ¡Gracias!Joel B.
El cliente no dejó un comentario.Heather F.
El cliente no dejó un comentario.Anthony E.
Nicest worker, he helped me hook up trailer and was very kind.Natalie M.
Stop selling my name and phone number. From the day I returned the truck, I have been getting phishing texts. I know it originated with you because the texts come in my husband's name on my phone. I'll be writing to the Secretary of State about your business practices.Robert D.
This is the best UHaul facility and owner in the nation. It's small but the owner really cares. Put this branch as a model location of how to treat customers. Super Thanks !!Thomas W.
El cliente no dejó un comentario.Bruce V.
El cliente no dejó un comentario.Cheryl V.
El cliente no dejó un comentario.Philip B.
El cliente no dejó un comentario.Roy M.
I was charged a cleaning fee. I swept and blew out the box portion of the truck. The inside cab was clean and during the walk through with the associate not one mention of any issues. I returned the truck on 09/09/2020 and did not receive my receipt until 09/15/20. Not happyPAUL A.
Super Great!!! They are the best in N Idaho!Thomas W.
El cliente no dejó un comentario.Ray M.
The entire crew there is awesome. Thanks Shawn for making the process a pleasure!Joel B.
Dave is fantastic. He went out of his way in everything I needed and I never had to wait for a call back as he always answered his calls at the time I called himdennis V.
El cliente no dejó un comentario.Joseph C.
El cliente no dejó un comentario.Paul R.
Keep doing the same thing!Brian M.
Really enjoyed the folks who operate this location. They went above and beyond the basics to make sure everything was quick and easy. We became instant friends and I'm looking forward to seeing them again!Michael L.
El cliente no dejó un comentario.Dewayne W.
Guys were very friendly and positive. Great, convenient locationDaniel N.
No improvement neededAndrew P.
They were very courteous, informative, and I received excellent customer service.Brenda L.
David was very professional, friendly and knowledgeable. Was a great experience and will use this location in the future! Very pleased!Michael F.
El cliente no dejó un comentario.Keith V.
Very friendly and helpful, could have gone over some details. Like fuel purchasing? It said on the tank no 85 octane?Curtis S.
Instructions for leaving the truck were a little vague. Should the doors be locked? What about the hand truck and furniture dolly they are not mentioned in the return process. Other than that it was a good processJon L.
FAST CHECK IN AND OUT.hal M.
El cliente no dejó un comentario.Bill K.
Excellant customer service. A great experience. Would definitely use them in the future.DAVON T.
El cliente no dejó un comentario.vicki J.
El cliente no dejó un comentario.Luis C.
Cruise control on the vehicle would have made the driving easier.Sam V.
El cliente no dejó un comentario.hal M.
El cliente no dejó un comentario.Chadwin B.
El cliente no dejó un comentario.Blair H.