Little more signage for drop off and key locationâ€¦ other then that was super clean, great truck and easy to pickup and drop off.david B.
Customer Reviews for Hasty Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Nirou E.
The person at the counter seemed unaware on how to facilitate the check-in. I lost almost half an hour of the move time. The place is well lit and safe, so I'd recommend customers to allot a good amount of slack time for picking up the truck.Whitaik David L.
Truck clean but back of truck had a pile of dirty clothes and garbage . door was left open which I did no realize since parked against a fenceGerald B.
Exelent service ðŸ‘Rolando P.
Staff were great. Had ordered 2 furniture dolly's that were not available. Also the size of the truck was increased as the 15' was not available. This causes more fuel usage, which should be compensated. While the dolly's not being available was compensated, people book such items for a reason and it should be managed according to the bookings.JUSTINKALILDOUGL F.
The person in charge was very slow and we took so much time to complete the paperwork.YOUDHVIRS S.
Instore process slow but efficient. Good peopleKARAMCHANDRA R.
The rental associate was very helpful and professional.ANTHONY D.
The fact that there is another type of business operating almost makes you feel like you're interrupting the primary source of income. Not just at this location though, all store front locations share this AND this location the person did a good job af caring for us but was involved with business of primary income when we arrived so we had to wait (5 minutes) while he completed the task, he then gave us complete attention. One more point, the truck had to be stored behind the plaza, going behind a plaza for someone alone , isn't always the most reassuring. Maybe after COVID protocols, an employee should bring the truck to a more public spot (less secluded) for customer orientation and inspection.FRANCIST D.
The service person was to refund us as we paid for extra miles and he never did!! He ripped us off..GARYE O.
Customer did not leave a comment.AARON B.
Customer did not leave a comment.Amanda M.
Clean your inside of your vehicles and make sure the truck is in the shop and is running order for driving on highways and main highways and roads my steering in the truck was way off it needs an alignment and a tune up very disappointed about this and this is my second time renting and 2nd bad experience- Thanks Ashton CarnegieASHTON C.
Why was I charged for fuel when I filled it up past the required pointBRETT E.
Difficult to find.Peter W.
Customer did not leave a comment.MICHAEL T.
They charged me $18 for gas when I already put gas in it and brought it back with the same amount of fuel as I got it.ADAMLEE ROBERT V.
I sent in my complaints yesterday before I took the truck. It was filthy, cigarette butts, tobacco, dime bags... I really don't appreciate being charged more than the original deposit. I should get paid a cleaning fee for having to clean your companies truck! ThanksHarrison H.
Corner store was completely un ready for rentals..they had to call in a new staff member who could don't get an old laptop working and had to arrange it on their phone. I waited for an hour+ while they sorted it out.Christopher M.
My rental wasn't available at my requested time when I arrived. I had to wait around for 45 minutes that cut into my reserved time while I waited for the truck to be returned from the previous renters. There was little information provided throughout the process.Christian M.
Over charge me.Shasta-dawn T.
Customer did not leave a comment.miguel B.
Nice employee at Hasty market, truck was in good condition.Jaspreet B.
Joe is the man.Matthew L.
A little hard to find. Reservation did not indicate it was a Hasty Mart, & Trucks were behind building, so not visible from street. Needs better signage. Truck was not as clean as last experience.RALPH S.
It was a variety store after hours. Staff were not familiar with app just said park truck and leave key We again used the app on on phone which was great and had good info regarding mileage damage etc Great serviceSusan S.
Customer did not leave a comment.Thomas G.
Those lockboxes are tough to open! Would be worth having some extra description about the lock, and the amount of rotation/torque required on the release latch to unlock.Noah K.
They were great.richard D.
Customer did not leave a comment.Faizal C.