Customer Reviews for Harvest Feed Mill
(U-Haul Neighborhood Dealer)

129 reviews

4266 Old Railroad Bed Rd   Harvest, AL 35749

(256) 513-5089

Office Hours

  • Mon-Fri: 10 am–4:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 513-5089

4266 Old Railroad Bed Rd
Harvest, AL 35749

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Anthony DellaPietro 
Rating:
1.0

Tank 1/4 when picked up at pick up location when we returned it it was not even a marker over and she stated it was at 1/8 when we picked up which records indicated that wasn't true at all. So she not the person reading the gas meter can read. I have documented proof if anyone cares to see the actual print up.

Sophia Crumpton-Carr 
Rating:
1.0

You screwed up my reservation and made me drive 40miles out of my way to pick up a truck that should have been available locally in stead you scheduled it at a store that was closed on Saturday and then rerouted me to a store twenty miles out of the way one way, there by adding 40 miles extra to my trip I am very unsatisfied with uhaul as a company!

Leigh Smoak 
Rating:
3.0

Customer did not leave a comment.

TELISSA Graham 
Rating:
5.0

Customer did not leave a comment.

Mary Ruchti 
Rating:
1.0

Choose another location to pick up and drop off.

jon muccitelli 
Rating:
3.0

Customer did not leave a comment.

Morgan Caselberry 
Rating:
5.0

Customer did not leave a comment.

John Larsen 
Rating:
5.0

Customer did not leave a comment.

Justin Sager 
Rating:
1.0

Customer did not leave a comment.

Ryan George 
Rating:
5.0

Customer did not leave a comment.

christopher svehlak 
Rating:
5.0

Customer did not leave a comment.

Arika Trotts 
Rating:
4.0

Customer did not leave a comment.

willie mccall 
Rating:
5.0

The young lady was very professional and nice. Thank you

Kennneth Wallace 
Rating:
5.0

Customer did not leave a comment.

David Warnack 
Rating:
5.0

Customer did not leave a comment.

Stephen Ward 
Rating:
2.0

U haul trained staff was not available when I gave the truck keys to a clerk at this multi business location. I was told the u haul would check in the equipment when they get back. I also so dropped of a 5 x 8 trailer and they failed to check it in. I was contacted by u haul asking where the trailer was. I told the person I dropped it off and u haul would go look for it. would be

ROBERT CAVANAUGH 
Rating:
5.0

Customer did not leave a comment.

Louis Sacane 
Rating:
5.0

Customer did not leave a comment.

Starla Brandon 
Rating:
5.0

Was a very easy transaction.

Eric Wainwright 
Rating:
5.0

Customer did not leave a comment.

James Wells 
Rating:
5.0

Customer did not leave a comment.

Dean Gardner 
Rating:
5.0

Customer did not leave a comment.

Ken Babe 
Rating:
5.0

Customer did not leave a comment.

Lasadia Petty 
Rating:
5.0

Customer did not leave a comment.

Jocquette Blue 
Rating:
3.0

Customer did not leave a comment.

Jeff Carlile 
Rating:
5.0

The ratchets were unable to be used from sitting outside, fortunately i had WD-40 in the truck and was able to get the to a "usable" state

Nick Johnson 
Rating:
5.0

Customer did not leave a comment.

Dave Wright 
Rating:
5.0

No improvements required. First class service-seamless for my purposes.

Bill Myers 
Rating:
5.0

very disappointed that I opted out of any insurance coverage during online rental reservation, then upon return of trailer found that $8 per day SafeTow coverage had been added. Rental location says they cannot do anything about this, so I will be contacting Uhaul corporate.

christopher svehlak 
Rating:
5.0

I had a medical emergency that landed me in the hospital and was not able to use the trailer I rented. I wonder if Uhaul can accommodate an unforeseen and unavoidable circumstance and provide a partial refund.

Scott Fillingham 
Rating:
3.0

Customer did not leave a comment.

Payton Parker 
Rating:
5.0

Customer service was excellent convenient location and quick quality service. Highly recommend.

Troy Hauck 
Rating:
5.0

Brennan was awesome, professional and knowledgeable. We were treated very professionally.

william goslin 
Rating:
5.0

Customer did not leave a comment.

brock bauer 
Rating:
5.0

Keep doing what you doing

Larry Cordule 
Rating:
4.0

Fuel was slightly less than a quarter tank, but I could not correct the issue because the website was malfunctioning.

Matthew Luehrmann 
Rating:
5.0

Harvest Feed Mill has me ready to go when I arrived.. very friendly and professional Jimmy Henderson was very nice and I can’t be more pleased Business owners like him will make your business grow..

charlotte phillips 
Rating:
5.0

Truck was beat up and dirty, it’s seen better days, location was great, people were nice.

Stephani Bakos 
Rating:
5.0

Customer did not leave a comment.

Larry Ryan 
Rating:
5.0

The lady was rude and tried to blame me for damages I did not do. Thankfully I took pictures before hand. And then she treated my daughter like a criminal.

Angela Garland 
Rating:
5.0

Customer did not leave a comment.

Philip Paganetto 
Rating:
5.0

Customer did not leave a comment.

Terry Barnett 
Rating:
5.0

Customer did not leave a comment.

Kevin Snow 
Rating:
5.0

Customer did not leave a comment.

Donnell Nicholes 
Rating:
5.0

Customer did not leave a comment.

Shelby Volden 
Rating:
5.0

An inexpensive way to move. The folks at Harvest Feed Mill are always friendly and had just what I needed.

Mike Black 
Rating:
3.0

Circumstances led to an inexperienced individual working on my reservation; took forever! No one's fault, but just a nuisance, as I had planned to pick up the rental using the mobile app, but headaches with making that work in a low-cell signal environment was just as slow and crazy.

Scott Veach 
Rating:
5.0

Customer did not leave a comment.

Autumn Sigmund 
Rating:
4.0

The people were very helpful and friendly. Everything was fully explained. Would definitely go again and recommend them

MARK DAVIS 
Rating:
5.0

Mrs.Diane and Mr.Jimmy were a blessing.

Eshleigh Guerrier 
Rating:
5.0

Customer did not leave a comment.

DONNA CRUTCHER 
Rating:
3.0

Customer did not leave a comment.

TIFANEY DUNLAP 
Rating:
5.0

Truck was clean, but is in need of maintenance. Master brake cylinder and suspension in particular.

Nathan Smith 
Rating:
5.0

Customer did not leave a comment.

AUBERY VAUGHN 
Rating:
4.0

Customer did not leave a comment.

Charles Silence 
Rating:
5.0

Customer did not leave a comment.

GARY KOTOUCH 
Rating:
4.0

Customer did not leave a comment.

Torina Caudle 
Rating:
5.0

Everything went smooth for our 24/7 Mobile drop off. Then we realized we had left a $200 pair of headphones in the glove box. When we came back during business hours the customer service reps were very helpful getting us back into the truck to recover our items.

William Finucane 
Rating:
5.0

Customer did not leave a comment.

ALEC FALZONE 
Rating:
4.0

Customer did not leave a comment.

James McGuire 
Rating:
3.0

Customer did not leave a comment.

FREDERICK BROOKS 
Rating:
3.0

Customer did not leave a comment.

Joseph Segars 
Rating:
1.0

There was nobody on time at the location to give me my truck key. I scheduled for 8, and she showed at 8:36. While she was in the phone with uhaul customer service, she described me as impatient, as if I wasn't on time and had a move to perform. Awful location.

Kieston Reece 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY P LAFFERTY 
Rating:
5.0

Customer did not leave a comment.

JEFFERY MCQUILLAN 
Rating:
5.0

Keep up the great customer service!

JEFFERY HALE 
Rating:
3.0

Location did not have reserved items including appliance dolly and furniture pads. They were unable to get them from other locations. They were Not prepared for the rental prior to my arrival. Employee was nice but indicated not having reserved items, including trucks, was common. Would not feel confident using this location for a rental in the future. If using Uhaul would probably only use dedicated location in Huntsville if at all.

LEANNE CONDREY 
Rating:
1.0

The lady that handles the U-Haul at the location was late. Once she arrived she argued with another employee about being rushed into work. It took her 30 minutes to check me in even though I completed the online check in. It made me late for what I was picking up. The truck only had a half tank of gas in it. I brought it back just slightly under the half tank mark. I was charged to fill up the truck. I paid 170 for a 2 hour rental, which is RIDICULOUS!! I was totally inconvenienced and overcharged. I will never use U-Haul again.

SAVANNAH KHAN 
Rating:
5.0

Customer did not leave a comment.

WANDA SNODDY 
Rating:
5.0

Customer did not leave a comment.

Romy Matthews 
Rating:
5.0

Customer did not leave a comment.

WANDA SNODDY 
Rating:
3.0

Dropped off at nearest location to my house. Vehicle and dolly cleaned in great condition, and did so ahead of time. Charged 13 or so dollars for the privilege to drop off. Very disappointing.

Michael Craw 
Rating:
5.0

Customer did not leave a comment.

JENNFIER OHLSON 
Rating:
5.0

Customer did not leave a comment.

JOSH SOBLASKEY 
Rating:
5.0

Customer did not leave a comment.

ADRIENNE GRANT 
Rating:
3.0

They did not have the appliance dolly that I paid for.

Michael French 
Rating:
1.0

Dolly was broken, truck was not cleaned. pads were filthy.

Shawn Nichols 
Rating:
2.0

The customer service provided was poor to say the least. The woman that was trying to get me checked in argued with me on what name my reservation was under. Why would I put it under another name? I just wanted a trailer to pick up a fridge. Then when I asked where to go to pick the trailer up she looked at me as if I had 3 heads and asked what I meant. It took me about 45 minutes to check in and I thought by registering everything online it would alleviate some of the wait time. I was wrong.

Lindsey Rust 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TIDWELL 
Rating:
3.0

Customer did not leave a comment.

ASHLEE SMITH 
Rating:
5.0

Customer did not leave a comment.

Melvin Hodges 
Rating:
5.0

I had a hard time getting a drop off location from Customer Service, since my pick up location never dispatched my pick up there was no drop of location on my contract. So....I had to call Customer Service (Saturday afternoon) and I waited of 30 minutes to speak to Chelsea, who was very helpful and connected to the correct person. Unfortunately the first location I was sent to for drop off was not a U haul location, but a storage facility with no room to turn around. I had to disconnect the trailer in order to get out. After again speaking to a very kind Uhaul representative I was finally sent to the Harvest Feed Mill location. If I'd known about having to have the trailer "dispatched" in order to get a turn in location it would have made the turn in process much smoother.

Billy Ondrusek 
Rating:
2.0

Super nice people but took over an hour to check me out even though I had done everything online to include uploading my driver license. Then when we went out to get the trailer it was buried behind everything in a flooded field. Had to help push it out of the mud. It was raining so didn’t get to see inside until I got home. It was filthy! Like somebody had hauled dirt or something. Outside of trailer was covered in dirt/mildew. I do not recommend renting from here! I know I won’t be back.

JACOB ENDRES 
Rating:
5.0

They were extremely helpful and courteous would recommend them to anyone.

JO STAFFORD 
Rating:
5.0

Customer did not leave a comment.

alan walker 
Rating:
4.0

Customer did not leave a comment.

Diane Mitchell 
Rating:
3.0

Spent a long time checking in online. Then arrived the next day to pick up the truck. Much older lady rechecked me in herself & took forever. Stopping & talking to other people. Walking off to check & see if her husband was in bathroom etc..... I was there over 1.5hrs. She kept calling another location & ask how to do stuff & wanted to run my card again. Very slow process!

Corey Bryant 
Rating:
5.0

Que tengan una caja donde dejar las llaves en caso que no lleguemos a las 5:00 pm y otra forma de rentar antes de las 7:00am que es la hora que ellos abren, habemos otras personas con diferentes horarios y necesidades.

Noel Martinez 
Rating:
5.0

Great place to get Uhaul and more.Vwry nice people.

William Ewings 
Rating:
5.0

Customer did not leave a comment.

STEVEN ALLEN 
Rating:
5.0

Customer did not leave a comment.

Andre Tyson 
Rating:
5.0

very nice lady who rented to me.

TRACEY SEAY 
Rating:
3.0

Begin the after hours pick up before arriving to pick up the vehicle. I was scheduled to pick up the vehicle at 0600 and after having to go through all the verification process ended up leaving at 0650. Put me behind schedule.

Ricardo Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Jason Sparkman 
Rating:
1.0

I was charge for 135 miles. I drove 30 miles top. I have a picture of the starting mileage that was 35 miles different than what my receipt said, so I'm sure the ending mileage was wrong as well. Scummy business practice that cheat people out of money.

CAMERON DEARMON 
Rating:
3.0

Customer did not leave a comment.

Savannah Griffin 
Rating:
3.0

Customer did not leave a comment.

Lamanda thompson 
Rating:
5.0

Customer did not leave a comment.

JAMES B NIX 
Rating:
5.0

Customer did not leave a comment.

Parker Curran 
No reviews have been submitted for this location.

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