When we arrived at the location it was not very well lit and we had a hard time finding somewhere to park the Uhaul. We had to turn down a side street to find somewhere to park it. We encountered a gentleman who drove up and was loud, aggressive and rude to one of my friends, who is a local pastor. The gentleman said that this was his property and when my friend, the local pastor, told him that we were trying to return the Uhaul he repeatedly said, "That's not what I'm asking you! I only want to know if you need help!" He did not seem at all friendly. He did not seem very intrested in running the business. Yes, it was after hours but he wouldn't even tell us where to drop off the keys. We had to search around the building for quite a while to find the Uhaul key drop off box. (There were 2 buildings on the property.) If I had been there by myself, as a female I would not have felt comfortable being alone. I was very glad that I had my 2 male friends with me.Billie G.
Harts Automotive Service
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Al goodTHOMAS R.
El cliente no dejó un comentario.CURTIS T.
Terrible serviceKaly N.
Great service would recommend this site to get a truck from.Dynash J.
El cliente no dejó un comentario.THAD J.
El cliente no dejó un comentario.Richard P.
fix your app!Mark P.
El cliente no dejó un comentario.Tammy C.
The Hart's do an excellent job !ZACK H.
El cliente no dejó un comentario.DONALD H.
Quick and easy, The service was very professional.LEE G.
There was a gentleman that worked at a near by garage that was very nice he told me what I need to do cause I thought I was going to a place like in Lynchburg not a place were grass was not cut and was not clean area.eva H.
El cliente no dejó un comentario.Jason W.
Customer service was very professional, polite and friendly. I also needed to change my moving date and they handled it with no problem. I will definitely use them again for future projects and will recommend Hart's Automotive Service to others :)CLARK WAYNE II T.
The guys at Hart Automotive were outstanding. Very kind and helpful.KIMBERLY H.
El cliente no dejó un comentario.Tobylatoyaa K.
This location had what we needed but was pretty junked up with other items. Kind of like a junk yard with Uhaul options. It's fine if there are no other places.Andy K.
El cliente no dejó un comentario.Chad N.
El cliente no dejó un comentario.Barry F.
El cliente no dejó un comentario.DARIUS G.
El cliente no dejó un comentario.Mark N.
Everyone was super nice and helpful! Darren mad sure we were tsken care of and that everything went over smoothly, will definitely use again and reccomendERNEST H.
These folks were extremely helpful and even parked the trailer for me. I'm not that good with trailers, so this was appreciated.Ricky Lee W.
El cliente no dejó un comentario.Jamie W.
El cliente no dejó un comentario.Bob G.
El cliente no dejó un comentario.charles J.
Very easy to make arrangements with and easy to turn in when done. Darin was extremely helpful and pleasant. I have told two of my friends about your U-Haul store and they intend to use them. Thank you so much!CAROLYN K.
Signage is misleading for late hours drop off. Actual business is next door to where equipment is stored, and a building that is unused is on property making it look like the rental business is there. The lot that is where equipment is located is VERY crowded and leaves only a small area to drop off returns and the ground there is in very poor condition and when has been raining the only place to drop off is not paved and vehicle will sink into the very soft ground.Reginald H.
Great customer service ??melvin C.
Very polite personnelDan S.
El cliente no dejó un comentario.Dionne K.
This is a great location. The Harts were courteous and it was a good experienceJohn G.
Nice peopleJames B.
The attendant hooked up my trailer for me, that was great and he checked the trailer lights. He said they worked, but when I got home I found only the right side worked.James M.
The location was changed on me after I had reserved the truck. It was about 35 miles from where I was packing up - so it was very inconvenient to drive to get the truck. We drove back with the truck to load it, and by the time we got there, the gas tank was empty. The people were nice enough, but the location was not very good.Brenda K.
smooth operationjohn M.
El cliente no dejó un comentario.JOSHUA C.
Derek was friendly, helpful, and professional. I will definitely use this location for future rental truck needs and recommend to my family and friends.Richard F.
It took over an hour to rent the trailer. They did not assist inattaching nor did they give an adapter for the lights. I offered to purchase but they told me they sold zero accessories for UHaul.Kevin A.
The staff was very helpful, this was a back up the original pick up site never showed up at 9:00 amMichael G.
El cliente no dejó un comentario.Rashean P.
El cliente no dejó un comentario.Susan D.
El cliente no dejó un comentario.mark B.
El cliente no dejó un comentario.BRAD H.
4 stars only because the pick up place is an old mechanic shop. But everyone there was super helpful. There was a mixup on how much gas was in the tank when we rented it. We brought it back with a little more than what was left for us. Took pictures and the issue was taken care of immediately.Jamie L.
El cliente no dejó un comentario.LAURIE B.
El cliente no dejó un comentario.Richard G.
Mr Hart was a God send and went out of his way to ensure my move went smoothly. Furthermore, he was very encouraging and kind.Christopher S.
Mr Hart was very knowledge and helpful. He was very thorough. He made sure I was happy with the uhaul that I received before I left his place of business. To be helpful to the next customer would be already know the drop off key area.TERESAOWENS C.
Extremely friendly people and made sure to go over everything on the vehicle so I knew how to operate. I will definitely use that location again and recommend it.Stephanie E.
El cliente no dejó un comentario.michael M.
El cliente no dejó un comentario.Leslie S.
Waited 40 minutes for owner to show up.Michael M.
Everything was great except for charging my credit card two times. When I ordered online it duplicated my order. I went in and canceled it but I never received my credit back into my account. I went by the UHAUL place that I got the truck from but they said I would have to call the 800 number - I was charged $72 plus $68 - can you explain the charges please- now it shows $138Brittany F.
One of the best and I will gladly give them my business in the futureCharles D.
They took there time checking us in made it 20min late then charged for another day. I plan to go to the BBB and file a complaint.James S.
Super nice and quick service! A+experienceJason M.
Excellent and awesome staff.David C.
El cliente no dejó un comentario.Donal S.
El cliente no dejó un comentario.syvlia M.
The gentleman not only helped me with renting it he explained all the features of the trailer like no one has ever done. I will always go back to this location to rent more U-hauls if needed.Bill H.
El cliente no dejó un comentario.Kristina P.
El cliente no dejó un comentario.MARSHA I.
El cliente no dejó un comentario.FREDDIE C.
El cliente no dejó un comentario.Lindsey T.
Great guys that work here. I believe things are great the way they are at this location.Terry B.
El cliente no dejó un comentario.Ron E.
Thank you. I returned the truck after hours and they had a key box etc. no problems.DEBORAH D.
El cliente no dejó un comentario.David B.
Mr. Hart was great. He got me on my way in minutes and a pleasure to speak with. I would definitely rent from him again.DAVID W.
This location was excellent. Customer service was very pleasing, friendly, & knowledgeable of the right equipment I would need for my move. I would recommend this location to others. Great job. But other location was not on point at all. This is how I ended up at this particular location because the other locations closer to my move did not have the truck I scheduled for at all. Lots of confusion until this particular location was available.Saundra P.
El cliente no dejó un comentario.Ronald M.
El cliente no dejó un comentario.Aaron P.
Jimmy and Dan were a giant help help for me. Now just clone them and everything will fun as friendly as they were to me. It's nice to see people are still so helpful and friendly these days.Jeffrey S.
El cliente no dejó un comentario.HERB H.
El cliente no dejó un comentario.jennifer S.
El cliente no dejó un comentario.Alishia J.
El cliente no dejó un comentario.ROSAMARY R.
El cliente no dejó un comentario.Sheriana Z.
El cliente no dejó un comentario.Rachel W.
Outstanding service and support.ROBERT M.
El cliente no dejó un comentario.Brenda S.
Not a thingROBBY H.
El cliente no dejó un comentario.Brian L.
The owner was very nice and helpfull,Dennis L.
NOTHING GUYS ARE GREATjames H.
El cliente no dejó un comentario.steve B.
El cliente no dejó un comentario.SHANNON B.
Customer servise was spot on and they are very friendly there and helpful they are just a group of good guyssteven W.
Mr. Hart was awesome.DALE B.
El cliente no dejó un comentario.RICHARD P.
Operators had my trailer ready early on Saturday as promised - very cudtomer focusedBENTLEY J.
El cliente no dejó un comentario.ANGELA W.
My location of pickup was changed after I placed the order. It was supposed to be In Clover, SC. I did not realized this until I had not had a call by Wed to confirm pickup. I then found email with change and received a call Thurs morning confirming pickup. Additional miles were added to my contract because of this change which I appreciated but was an inconvenience to me.BRADLEY B.
There is a sign inside of the back of the truck, it says if you sweep and clean it you get a $25.00 refund. I was really looking forward to that ... the man that said he would be there to inspect the truck was not there, I am REALLY DISAPPOINTED. We spent $115.00 and not including the gas, it would've been nice to be given credit when its due. Overall though the man was very nice and took care of all of our needs.Aaron T.
El cliente no dejó un comentario.DIANNA K.