Comentarios del cliente para Harris Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Harris Self Storage

Grado total:

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David C. en

Grado:

Hey UHaul, allow reservation to go through at pickup! Truck was ready but salesperson couldn't check in online nor could I with app check in. Called UHaul but no response. Luckily, salesperson was able to get another truck for me. Harris Self Storage location, and specifically salesperson Lisa, were great, two thumbs up! Uhaul service was bad this situation, thumbs down. Much better experience with UHaul in the past.

Marvella R. en

Grado:

Great customer service!!!

Thomas M. en

Grado:

I reserved a 20 foot truck over a week before I needed it. I checked the reservation the night before moving and everything was still fine, but the morning of my reservation had changed and was now 77 miles away instead of down the street. I call customer support and they spend half an hour looking for something else and ultimately find a moving van in the next town over. Not what I wanted, not where I wanted to get it, but I still make the drive out and try to pick up the van. Only problem is that I'm verbally assaulted by the personal running the dumpy gas station. Call up the field manager, she is then screamed at in half-english half-indian. I then spend the next hour on hold or talking with the field manager and her supervisor and finally find another van (that was closer to where I wanted originally???). Wasted half the day just trying to get a vehicle before ending up at Harris Self Storage. No discount, no refund (yet). Absolute bullshit company.

Alex S. en

Grado:

Great experience, would highly recommend to others in need for a smooth experience in moving your housing needs.

Juan C. en

Grado:

Great experience, great van, easy pickup and easy return

THOMAS T. en

Grado:

Harris Storage was great to us

JUSTON D. en

Grado:

Thank you.

BRANDY M. en

Grado:

Awesome facility. Awesome staff. Wonderful rates. Love you guys! Brandy Moses :)

RENEE R. en

Grado:

Overall, a good experience. Had my unit for 4 yrs w/no problems. Usually always received a monthly rent reminder email. Should've received partial rent back since I moved out @ 1st of month.

David S. en

Grado:

This is just what I needed. It fit the bill and meet all my requirements. I will rent again during the college off season. Communication with staff was/is Unparallele.

Stephanie P. en

Grado:

I have rented there for the last 3 years . No complaints.

GALE J. en

Grado:

Very friendly service. Flexible.... willing to allow us to change the unit if we needed to. Thanks.

STEPHEN V. en

Grado:

The storage facility was clean and pest free. The office staff was always pleasant and responded quickly at move-in and upon checking out. We would use them again.

PEGGY M. en

Grado:

Convenient to school

Tina B. en

Grado:

El cliente no dejó un comentario.

Vaughn S. en

Grado:

Great location and clean.

PAUL C. en

Grado:

Staff friendly and efficient. Deserves a pay raise!

Nicholas S. en

Grado:

El cliente no dejó un comentario.

Thomas Y. en

Grado:

El cliente no dejó un comentario.

robert F. en

Grado:

Advance notice if your requested vehicle is not available.

Amy M. en

Grado:

I was unable to use the self photo on pick up day, which took 35 minutes, 4 phone calls (two of which I was hung up on), and a phone check in, to get me on the way. I was late picking up my furniture. I am not happy with the app. I was very frustrated, and in addition to that, was charged way too much for what should have been an easy pick up.