El cliente no dejó un comentario.RYAN B.
Customer Reviews for Harris Boyz Auto
(Distribuidor de U-Haul del vecindario)
Iowa City, IA 52246
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 2 p. m.
- Dom.: cerrado
- 7/3/2021 - 7/4/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TIMOTHY J.
Very friendly staff, knowledgeable and took the time to thoroughly explain everything to us (our first time!) Everything was as ordered - right down to the blankets. Will definitely rent from Harris Boyz Auto again!!Susan B.
El cliente no dejó un comentario.KRISTIN F.
El cliente no dejó un comentario.AMBER P.
El cliente no dejó un comentario.Michael S.
The site was closed. No notification on the website that it would be closed. Website difficult to use. Couldn't find our location. Had to call customer support. Truck was fine and check in was ok. Will not use this location in future. Also no mention on answering message about U-Haul either just that they were closed. Left message but no one returned call even next dayJulia O.
El cliente no dejó un comentario.JAYSON W.
No dolly Fewer blankets than ordered Old truckMatthew W.
Dropped off after hours so it is hard to rate. Checking the vehicle in with all the photos at night was time consuming.Michael S.
El cliente no dejó un comentario.MATTHEW B.
El cliente no dejó un comentario.Benjamin Y.
Very convenient and easy to rent for the day. Thanks so much!Michael P.
El cliente no dejó un comentario.MAHMOUD A.
Very goofOMER T.
El cliente no dejó un comentario.Randy J.
Craig was awesome.MARY C.
Very helpful and hooked it all up for me. Thank you!!MICHAEL M.
They were awesome. Straight to the point and respectful. I wasted no time with these guys.BRITTANY B.
El cliente no dejó un comentario.MARK H.
El cliente no dejó un comentario.John N.
El cliente no dejó un comentario.NANCY M.
El cliente no dejó un comentario.Autumn M.
El cliente no dejó un comentario.Mark H.
Wash my car if left on lotðŸ¤£WARREN P.
El cliente no dejó un comentario.SHARLENE E.
El cliente no dejó un comentario.GASPAR V.
Not friendly at all..printed off the agreement and said sign hereKRISTIN R.
El cliente no dejó un comentario.CHRISTINA W.
El cliente no dejó un comentario.JEREMY M.
El cliente no dejó un comentario.ADAM K.
El cliente no dejó un comentario.Katherine S.
El cliente no dejó un comentario.CRAIG H.
El cliente no dejó un comentario.PATRICK M.
El cliente no dejó un comentario.SUE B.
Inside of truck had obviously not been sanitized - it was picked up, but fingerprints all over audio touchscreen, etc., were rather gross in this time of covid. The radio did not work.MARTHA S.
The trailer was in good condition but it was not swept out. Frustrating when loading home furnishings!MICHELLE M.
El cliente no dejó un comentario.Zane H.
The location on the website for returning the uhaul was not working. I tried for like 30 minutes. After that I gave up and just dropped the key in the drop box.KARLA A.
El cliente no dejó un comentario.DONNA D.
El cliente no dejó un comentario.THOMAS B.
El cliente no dejó un comentario.Joshua B.
A welcome basket ðŸ§ºðŸ˜ŠWARREN P.
El cliente no dejó un comentario.Robert G.
Was charged a $20 fee because your return service process didn't work. SCUMBAGSWESLEY A.
El cliente no dejó un comentario.FRANKLINE M.
El cliente no dejó un comentario.ellen L.
El cliente no dejó un comentario.ANASTASIA A.
El cliente no dejó un comentario.TOMMY H.
The drop off location was changed after we picked up the truck and was confusing. The caller told us what time they closed, but did not identify their location, which was not the agreed to location. The entire experience was stressful during an already stress filled time in our lives. I will never use your service again.Samantha H.
El cliente no dejó un comentario.Gary H.
El cliente no dejó un comentario.Leonta J.
El cliente no dejó un comentario.Arthur V.
It took almost an hour to check inCHARLES R.
El cliente no dejó un comentario.George P.
The only thing i regret is not getting the guys name who signed us the truck! Great overall serviceTALLEN W.
El cliente no dejó un comentario.KEVIN N.
El cliente no dejó un comentario.Thomas E.
I was contacted by Uhaul to change my pickup location. I was assured that I'd be able to drop it off at my preferred location in my hometown. On the day of pickup, my drop off location was not as I requested. I spent 40 mins trying to reach uhaul customer service by phone to resolve this issue and was hung up on twice. I tried to chat with customer service and no representative ever connected to the chat. After being hung up on once, my husband reached the customer rep who had called him to verify the pickup. He was informed that resolving the drop off location issue was not possible and that we had to return the truck 30 miles away (and pay for the mileage). All in all, a very disappointing experience with uhaul.Carolanna A.
El cliente no dejó un comentario.jeremy T.
Maybe actually check the uhaul trucks before lending it to someone, there was an old french fry in the front cup holder department and upon putting the Keys in the truck act like it didn't want to start(uh oh) it took a minute but we got the engine going but other than that everything was smooth.Tekila R.
El cliente no dejó un comentario.dean D.
Quick and easyCONNIE R.
El cliente no dejó un comentario.joseph P.
El cliente no dejó un comentario.ROBERT F.
This is a great location to pick up a uhaul in Iowa City. There is no wait time to pick up your uhaul and the employees are helpful with questions.Hayley M.
El cliente no dejó un comentario.Ryan G.
Matt, the rep at this shop was welcoming and easy to talk to. I plan to use thus company again for a rental van.Leo A.
I dropped the trailer off the same day I got it when they were closed and put the forms into the drop off box. This location did not tell uhaul It arived so I got a call asking where the trailer was .barry E.
El cliente no dejó un comentario.Raymond N.
El cliente no dejó un comentario.Marcia T.
El cliente no dejó un comentario.Radoslav K.
n/a - I dropped off the truck after hours and did not interact with anyone.Michelle C.
Parking lot was overflowing with Uhauls. Basically no room to drop off the truck. Another customer tried to pick up a truck at the same we dropped off mine and they were completely screwed with their truck blocked in. Uhaul website wasn't working well when dropped off the truck: pictures wouldn't be accepted by the website. Had to download the uhaul app just to make the drop off happen.Jonas W.
El cliente no dejó un comentario.MCKENZIE M.
El cliente no dejó un comentario.RANDY S.
El cliente no dejó un comentario.VICTOR M.
El cliente no dejó un comentario.Deanna T.
El cliente no dejó un comentario.Roger R.
El cliente no dejó un comentario.William C.
None of the employees wore face masks, even in the small enclosed office where I had to do the paperwork. Did not feel safe. Will not return during covid. Otherwise, the service and equipment were good.Bruce M.
El cliente no dejó un comentario.Katherine D.
would be nice to get truck where wanted instead of having to travel for an hour to get thereROBERT P.
El cliente no dejó un comentario.Jeannette J.
El cliente no dejó un comentario.Donna T.
Better customer service! I asked specifically about charges and was NEVER told about and was charged a 25 dollar cleaning charge! The truck was never swept out in the trailer portion from the previous renters when we picked it up. Was told to leave it in the lot and then sent a bill for cleaning. This is wrong and poor customer service! Lazy and lousy employees!Trina E.
Very helpful. Answered all my questions.Shelley B.
El cliente no dejó un comentario.MARK L.
El cliente no dejó un comentario.VERONICA H.
El cliente no dejó un comentario.Nicole D.
El cliente no dejó un comentario.Richard S.
On my contract you should address the light connection needs . I have a block connection on my vehicle and I was not prepared for the straight wire connection on the trailer and luckily I could buy an adaptor at Harris boyz.SCOTT A.
El cliente no dejó un comentario.ALEXIS K.
Check-in was so easy and the young man who checked me in was friendly and courteous.Thomas G.
He helped us back up and helped unhitch the trailer. He made it super fast and easy to returnBelinda J.
Site opening hours were at 10am. Uhaul dropoff time was 9am. I did not know how to/want to take responsibility for uninstalling trailer after being warned about losing insurance at pickup for doing such so was screwed over by this site.AVRAM ELI A.
These people don't clean the vehicle and after returning they report its very dirty. Therefor renter get extra $25 charge on the invoice. Best bay don't verify the vehicle as clean, mark it as dirty. But care be careful they may get loop hole in some another place.Uday S.
El cliente no dejó un comentario.Wesley H.
El cliente no dejó un comentario.Jesse R.
Very easy and friendly pick up process!Lizbeth H.