Comentarios de los clientes para Harris Boyz Auto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Harris Boyz Auto

Clasificación general:

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ANASTASIA A.
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El cliente no dejó un comentario.

TOMMY H.
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El cliente no dejó un comentario.

Samantha H.
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The drop off location was changed after we picked up the truck and was confusing. The caller told us what time they closed, but did not identify their location, which was not the agreed to location. The entire experience was stressful during an already stress filled time in our lives. I will never use your service again.

Gary H.
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El cliente no dejó un comentario.

Leonta J.
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El cliente no dejó un comentario.

Arthur V.
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El cliente no dejó un comentario.

CHARLES R.
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It took almost an hour to check in

George P.
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El cliente no dejó un comentario.

TALLEN W.
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The only thing i regret is not getting the guys name who signed us the truck! Great overall service

KEVIN N.
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El cliente no dejó un comentario.

Thomas E.
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El cliente no dejó un comentario.

Carolanna A.
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I was contacted by Uhaul to change my pickup location. I was assured that I'd be able to drop it off at my preferred location in my hometown. On the day of pickup, my drop off location was not as I requested. I spent 40 mins trying to reach uhaul customer service by phone to resolve this issue and was hung up on twice. I tried to chat with customer service and no representative ever connected to the chat. After being hung up on once, my husband reached the customer rep who had called him to verify the pickup. He was informed that resolving the drop off location issue was not possible and that we had to return the truck 30 miles away (and pay for the mileage). All in all, a very disappointing experience with uhaul.

jeremy T.
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El cliente no dejó un comentario.

Tekila R.
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Maybe actually check the uhaul trucks before lending it to someone, there was an old french fry in the front cup holder department and upon putting the Keys in the truck act like it didn't want to start(uh oh) it took a minute but we got the engine going but other than that everything was smooth.

dean D.
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El cliente no dejó un comentario.

CONNIE R.
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Quick and easy

joseph P.
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El cliente no dejó un comentario.

ROBERT F.
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El cliente no dejó un comentario.

Hayley M.
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This is a great location to pick up a uhaul in Iowa City. There is no wait time to pick up your uhaul and the employees are helpful with questions.

Ryan G.
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El cliente no dejó un comentario.

Leo A.
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Matt, the rep at this shop was welcoming and easy to talk to. I plan to use thus company again for a rental van.

barry E.
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I dropped the trailer off the same day I got it when they were closed and put the forms into the drop off box. This location did not tell uhaul It arived so I got a call asking where the trailer was .

Raymond N.
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El cliente no dejó un comentario.

Marcia T.
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El cliente no dejó un comentario.

Radoslav K.
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El cliente no dejó un comentario.

Michelle C.
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n/a - I dropped off the truck after hours and did not interact with anyone.

Jonas W.
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Parking lot was overflowing with Uhauls. Basically no room to drop off the truck. Another customer tried to pick up a truck at the same we dropped off mine and they were completely screwed with their truck blocked in. Uhaul website wasn't working well when dropped off the truck: pictures wouldn't be accepted by the website. Had to download the uhaul app just to make the drop off happen.

MCKENZIE M.
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El cliente no dejó un comentario.

RANDY S.
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El cliente no dejó un comentario.

VICTOR M.
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El cliente no dejó un comentario.

Deanna T.
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El cliente no dejó un comentario.

Roger R.
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El cliente no dejó un comentario.

William C.
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El cliente no dejó un comentario.

Bruce M.
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None of the employees wore face masks, even in the small enclosed office where I had to do the paperwork. Did not feel safe. Will not return during covid. Otherwise, the service and equipment were good.

Katherine D.
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El cliente no dejó un comentario.

ROBERT P.
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would be nice to get truck where wanted instead of having to travel for an hour to get there

Jeannette J.
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El cliente no dejó un comentario.

Donna T.
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El cliente no dejó un comentario.

Trina E.
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Better customer service! I asked specifically about charges and was NEVER told about and was charged a 25 dollar cleaning charge! The truck was never swept out in the trailer portion from the previous renters when we picked it up. Was told to leave it in the lot and then sent a bill for cleaning. This is wrong and poor customer service! Lazy and lousy employees!

Shelley B.
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Very helpful. Answered all my questions.

MARK L.
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El cliente no dejó un comentario.

VERONICA H.
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El cliente no dejó un comentario.

Nicole D.
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El cliente no dejó un comentario.

Richard S.
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El cliente no dejó un comentario.

SCOTT A.
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On my contract you should address the light connection needs . I have a block connection on my vehicle and I was not prepared for the straight wire connection on the trailer and luckily I could buy an adaptor at Harris boyz.

ALEXIS K.
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El cliente no dejó un comentario.

Thomas G.
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Check-in was so easy and the young man who checked me in was friendly and courteous.

Belinda J.
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He helped us back up and helped unhitch the trailer. He made it super fast and easy to return

AVRAM ELI A.
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Site opening hours were at 10am. Uhaul dropoff time was 9am. I did not know how to/want to take responsibility for uninstalling trailer after being warned about losing insurance at pickup for doing such so was screwed over by this site.

Uday S.
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These people don't clean the vehicle and after returning they report its very dirty. Therefor renter get extra $25 charge on the invoice. Best bay don't verify the vehicle as clean, mark it as dirty. But care be careful they may get loop hole in some another place.

Wesley H.
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El cliente no dejó un comentario.

Jesse R.
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El cliente no dejó un comentario.

Lizbeth H.
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Very easy and friendly pick up process!

Brian D.
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Great service, great folks, overall excellent experience: Thanks Harris Boyz!

Chris L.
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Be aware that mileage costs are more on weekends (beginning Friday) and that you can not return it after closing by home computer, it must be a smart phone. Returning it the next day may incur a $20 fee. Also, be sure to refuse collision insurance if your auto insurance covers rentals. This facility was great at adjusting the fees when I finished the paper work the next morning after documenting several questions about the above. I appreciate their customer service.

Carroll S.
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Have them ask how long you will need truck. They schedules for a pick up on the 15th in morning and drop off on Monday. I tried to change drop off time due to us dropping truck off on Friday not Monday and they said they couldn't change it. I was charged for 2 extra days . They said if I cancelled and reissued a new order I would probably not get a truck due to the volume of people waiting. Staff and moving help was pleasant to deal with

Jean Z.
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Keep doing what you're already doing

Ronna M.
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El cliente no dejó un comentario.

Diettra D.
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I returned after hours. The instructions in the app on my phone were easy to follow and not too time consuming.

Fred H.
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El cliente no dejó un comentario.

Tanya S.
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Everything was great, thank you!

Nicole S.
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El cliente no dejó un comentario.

Millard F.
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Staff just said "OK" to everything that I said. But he did not go beyond that. But I guess that he was not a very talkative person. I just left feeling like I wondered if everything was done that needed to be done.

James D.
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El cliente no dejó un comentario.

Velma H.
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El cliente no dejó un comentario.

Charles M.
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Great people very helpf

Howard R.
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Still waiting for a final invoice and bill

Racheal J.
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El cliente no dejó un comentario.

Jill A.
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Please check windshield wipers on all trucks. Mine was ripped and had to deal with rain and snow on my trip.

Judith W.
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El cliente no dejó un comentario.

Sujata B.
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El cliente no dejó un comentario.

Kevin P.
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Staff didn't seem to have any idea how to navigate the setup process. Had to ask for our names/phone numbers 4 times to enter into the computer. Truck had a broken windshield wiper, which was necessary due to inclement weather. I had to pull over twice in order to finally fix it (swapping the left and right wiper blades made it functional).

Terri S.
Clasificación:

It was a very good experience, there's really nothing I could complain about it all.

No se han enviado comentarios para esta ubicación.

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