Customer Reviews for Hardy's Automotive
(U-Haul Neighborhood Dealer)

76 reviews

2338 N Lumpkin Rd   Columbus, GA 31903

(706) 689-9301

Office Hours

  • Mon-Fri: 5 pm–9 pm
  • Sat: 3 pm–8 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 689-9301

2338 N Lumpkin Rd
Columbus, GA 31903

Services at this Location:

Office Hours

  • Mon-Fri: 5 pm–9 pm
  • Sat: 3 pm–8 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

You couldn't.

Dan Jarrell 
Rating:
5.0

Customer did not leave a comment.

Jaia Whittlesey 
Rating:
5.0

Customer did not leave a comment.

Sergio Hernandez 
Rating:
2.0

business was closed as he was on an errand and had to figure out how to get the truck. Order moving pads and they were not included

Robbie Parrish 
Rating:
1.0

I rented a car dolly just to tow a car to the shop located in town. i returned the dolly the same day around two hours later and I was told that everything was good. I get a voicemail yesterday asking me when do I plan on returning the equipment, so I called and told the rep who answered that I returned it the same day and I was told they would look into it, so I'm looking at my bank account today and see a charge for $347 today when I called to see what it was about I was told that the equipment was not returned, I explained (again) that I did return it the same day, then I was told that someone had to look into it and contact the place where I got the dolly from. To me this is ridiculous and it speaks to incompetence especially when I did everything I was supposed to do, I brought the item back without any damage to it and in less time than stated on the reservation. At this point it does not matter that the charge was reversed because I should not have not have been any thing other than the rental fee, now I have to wait for my bank to put the money I should not have been charged in the first place back into my account. Thanks U-haul, I highly doubt you will be getting any more money from me.

Marquette Brockington 
Rating:
5.0

Customer did not leave a comment.

Robert Lankes 
Rating:
5.0

Customer did not leave a comment.

LAKASHA HILL 
Rating:
1.0

Facility closed and noone to talk to when we found that the utility dolly and pads were not included in truck

Mark Eenigenburg 
Rating:
5.0

Customer did not leave a comment.

SHAVION TERRELL 
Rating:
2.0

Truck was fine but lock to get key was hard to set and up way too high for anyone under 6ft tall. Also location is not safe for after hours.

Kevin Hicks 
Rating:
1.0

All gates were locked and couldn’t park the truck on the lot.

Sebastian Szewczyk 
Rating:
5.0

Mr. Hardy Was A Wonderful Person To Deal With, One Of The Nicest People I Had Met In Columbus, GA.

Sabrina Williams 
Rating:
5.0

Nothing nice and friendly service all the time a gift from God

April Lane 
Rating:
5.0

Return my deposit sooner then later. Thanks

Darren Gray 
Rating:
4.0

Customer did not leave a comment.

Jamisena Tarver 
Rating:
5.0

Customer did not leave a comment.

Robert Daugherty 
Rating:
5.0

The owner/manager was great

Robert Daugherty 
Rating:
5.0

Mr Hardy was extremely helpful and easy to work with. I highly recommend his services to anyone else needing a uhaul product.

Joshua Bernier 
Rating:
5.0

Awesome experience. Uhaul 20' truck was practically brand new with less than 7k miles on it. Well taken care of. The gentleman was very professional, curtious and accommodating. Will use this location again.

keith cylc 
Rating:
5.0

Not a single thing! Mr. Hardy is as good as it gets and he's setting the bar high :)

Anna Butts 
Rating:
5.0

Customer did not leave a comment.

jack wilemon 
Rating:
5.0

Bill was fabulous and I will be back when I need another! Thank you!

David Porterfield 
Rating:
3.0

They need to be more aware of the equipment.

Shawn Thackerson 
Rating:
5.0

Customer did not leave a comment.

David Funk 
Rating:
5.0

Customer did not leave a comment.

john jr finchen 
Rating:
5.0

Customer did not leave a comment.

Otis Pinkney 
Rating:
5.0

Customer did not leave a comment.

Lawrence Sheppard 
Rating:
4.0

Customer did not leave a comment.

Noah Kuntz 
Rating:
5.0

They were awesome and so accommodating!

sally gardocki 
Rating:
5.0

Great service and support

Jeffery Ratcliff 
Rating:
4.0

Mr. Hardy was very friendly and helpful,,, extremely nice individual

barry mcclain 
Rating:
5.0

Customer did not leave a comment.

Elinor Troche 
Rating:
4.0

Absolutely a great manager. The owner actually called me to make sure I was safe and if I need any assistance. The site was old but it didn't matter due to how awesome the manager was and his flexibility to help.

Alexis Rivera Espada 
Rating:
5.0

Excellent experience! Would not hesitate to go back there.

Gaynelle Schlabach 
Rating:
5.0

Customer did not leave a comment.

Rebecca Motley 
Rating:
4.0

I did paperwork and payment online and it still took 30 min. to get a car hauler after I arrived. The process is ridiculously long and outdated.

Patrick Biggins 
Rating:
5.0

Hardy was a great help and showed me everything needed to drive and tow a vehicle. The best location I have encountered with uhaul third party distribution.

Rodney Easterling 
Rating:
5.0

Awesome individual. Mr Hardy knows about taking care of Soldiers.

Rodney Cotillier 
Rating:
5.0

Customer did not leave a comment.

anthony sileo 
Rating:
5.0

Good Services.

tonza hollis 
Rating:
1.0

The day I was to pick up my trailer I was told it was not available. So much for U-Haul keeping its promises. NOT HAPPY!!

GREG PETERS 
Rating:
3.0

Customer did not leave a comment.

shiann williamson 
Rating:
3.0

Great customer service!

Lawrence Witte 
Rating:
4.0

Customer did not leave a comment.

Eric Nettles 
Rating:
3.0

Besides the cosmetic look of the place the help was very kind and most definitely someone I would deal with again. The location was a little hard to get into, but again the u-haul attendent made up for that.

Ralph Hyden 
Rating:
5.0

Mr. Hardy was excellent and provided great service.

Robert Valentin 
Rating:
5.0

The gentleman that assisted me with my return was very friendly and helpful. I plan to refer all to him.

Ronmekia Russell 
Rating:
4.0

Customer did not leave a comment.

SCOTT WURST 
Rating:
4.0

Customer did not leave a comment.

Gary Brown 
Rating:
3.0

The customer service was good but the location was in a failry rough part of town.

CHRIS MAURER 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN FANNON 
Rating:
3.0

odometer needs checking in truck. i live less than 2 miles from location and storage room is 2 miles from there. we only made 3 trips to storage room and gas station is on the way back to uhaul dealer

ANTONIO CAGE 
Rating:
5.0

The gentleman that helped us was awesome. Very friendly and helpful. He was very caring.

ERIN REINKE 
Rating:
4.0

Customer did not leave a comment.

QUANICIA WILSON 
Rating:
3.0

The trucks gas tank was shifted to the back and made it nearly impossible to refuel. Also this was the 2nd location I had to go to rent a truck because the store I originally made the reservation never opened. I sat there for 30 minutes outside the store and had to make another reservation.

MATT LAFFOON 
Rating:
5.0

The drop off service was very convenient. Facility was clean and felt safe to leave vehicle and keys in drop box. Also, we appreciated the call from the drop off location asking if everything went well with our trip. Very professional. Thank you very much!

RILEY SEAU 
Rating:
5.0

Customer did not leave a comment.

Nathan Mayo 
Rating:
5.0

Customer did not leave a comment.

RACHEL LOTT 
Rating:
5.0

Everything was great... Customer service was very good...Thank u

Tanya Bryant 
Rating:
4.0

Customer did not leave a comment.

CHAVALA WILLIAMS 
Rating:
4.0

The gentleman who helped us was very nice and helpful. Real nice southern kind of guy.

Thomas Myrick 
Rating:
5.0

Customer did not leave a comment.

david fronczak 
Rating:
3.0

Only because it was located in a bad part of town.

GREGORY SMITH 
Rating:
3.0

Customer did not leave a comment.

MONICA DELK 
Rating:
5.0

Customer did not leave a comment.

LOGAN BLANK 
Rating:
5.0

Customer did not leave a comment.

WILLIAM THOMPSON 
Rating:
2.0

Try making sure that someone is actually there during business hours.

STEPHANIE OLLIFF 
Rating:
4.0

Customer did not leave a comment.

KERRICK BOSTICK 
Rating:
5.0

Mr. Holiday was fantastic to work with. Highly recomended.

Steve Bevilacqua 
Rating:
3.0

Hardy was wonderful, friendly and accomodating. He made the experience easy and painless, I appreciate the service! Thank you, Hardy, and God Bless! Amy Thomas.

AMY THOMAS 
Rating:
5.0

Customer did not leave a comment.

LUIS MARIN 
Rating:
5.0

Customer did not leave a comment.

WALTER FAUST 
Rating:
3.0

Customer did not leave a comment.

AMADEO FUENTES 
Rating:
5.0

Customer did not leave a comment.

TAD COLEMAN 
Rating:
4.0

Customer did not leave a comment.

MYRON JACKSON 
Rating:
5.0

Customer did not leave a comment.

No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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