You couldn't.
Dan Jarrell
Customer Reviews for Hardy's Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
business was closed as he was on an errand and had to figure out how to get the truck. Order moving pads and they were not included
Robbie ParrishI rented a car dolly just to tow a car to the shop located in town. i returned the dolly the same day around two hours later and I was told that everything was good. I get a voicemail yesterday asking me when do I plan on returning the equipment, so I called and told the rep who answered that I returned it the same day and I was told they would look into it, so I'm looking at my bank account today and see a charge for $347 today when I called to see what it was about I was told that the equipment was not returned, I explained (again) that I did return it the same day, then I was told that someone had to look into it and contact the place where I got the dolly from. To me this is ridiculous and it speaks to incompetence especially when I did everything I was supposed to do, I brought the item back without any damage to it and in less time than stated on the reservation. At this point it does not matter that the charge was reversed because I should not have not have been any thing other than the rental fee, now I have to wait for my bank to put the money I should not have been charged in the first place back into my account. Thanks U-haul, I highly doubt you will be getting any more money from me.
Marquette BrockingtonFacility closed and noone to talk to when we found that the utility dolly and pads were not included in truck
Mark EenigenburgTruck was fine but lock to get key was hard to set and up way too high for anyone under 6ft tall. Also location is not safe for after hours.
Kevin HicksAll gates were locked and couldn’t park the truck on the lot.
Sebastian SzewczykMr. Hardy Was A Wonderful Person To Deal With, One Of The Nicest People I Had Met In Columbus, GA.
Sabrina WilliamsNothing nice and friendly service all the time a gift from God
April LaneReturn my deposit sooner then later. Thanks
Darren GrayThe owner/manager was great
Robert DaughertyMr Hardy was extremely helpful and easy to work with. I highly recommend his services to anyone else needing a uhaul product.
Joshua BernierAwesome experience. Uhaul 20' truck was practically brand new with less than 7k miles on it. Well taken care of. The gentleman was very professional, curtious and accommodating. Will use this location again.
keith cylcNot a single thing! Mr. Hardy is as good as it gets and he's setting the bar high :)
Anna ButtsBill was fabulous and I will be back when I need another! Thank you!
David PorterfieldThey need to be more aware of the equipment.
Shawn ThackersonThey were awesome and so accommodating!
sally gardockiGreat service and support
Jeffery RatcliffMr. Hardy was very friendly and helpful,,, extremely nice individual
barry mcclainAbsolutely a great manager. The owner actually called me to make sure I was safe and if I need any assistance. The site was old but it didn't matter due to how awesome the manager was and his flexibility to help.
Alexis Rivera EspadaExcellent experience! Would not hesitate to go back there.
Gaynelle SchlabachI did paperwork and payment online and it still took 30 min. to get a car hauler after I arrived. The process is ridiculously long and outdated.
Patrick BigginsHardy was a great help and showed me everything needed to drive and tow a vehicle. The best location I have encountered with uhaul third party distribution.
Rodney EasterlingAwesome individual. Mr Hardy knows about taking care of Soldiers.
Rodney CotillierGood Services.
tonza hollisThe day I was to pick up my trailer I was told it was not available. So much for U-Haul keeping its promises. NOT HAPPY!!
GREG PETERSGreat customer service!
Lawrence WitteBesides the cosmetic look of the place the help was very kind and most definitely someone I would deal with again. The location was a little hard to get into, but again the u-haul attendent made up for that.
Ralph HydenMr. Hardy was excellent and provided great service.
Robert ValentinThe gentleman that assisted me with my return was very friendly and helpful. I plan to refer all to him.
Ronmekia RussellThe customer service was good but the location was in a failry rough part of town.
CHRIS MAURERodometer needs checking in truck. i live less than 2 miles from location and storage room is 2 miles from there. we only made 3 trips to storage room and gas station is on the way back to uhaul dealer
ANTONIO CAGEThe gentleman that helped us was awesome. Very friendly and helpful. He was very caring.
ERIN REINKEThe trucks gas tank was shifted to the back and made it nearly impossible to refuel. Also this was the 2nd location I had to go to rent a truck because the store I originally made the reservation never opened. I sat there for 30 minutes outside the store and had to make another reservation.
MATT LAFFOONThe drop off service was very convenient. Facility was clean and felt safe to leave vehicle and keys in drop box. Also, we appreciated the call from the drop off location asking if everything went well with our trip. Very professional. Thank you very much!
RILEY SEAUEverything was great... Customer service was very good...Thank u
Tanya BryantThe gentleman who helped us was very nice and helpful. Real nice southern kind of guy.
Thomas MyrickOnly because it was located in a bad part of town.
GREGORY SMITHTry making sure that someone is actually there during business hours.
STEPHANIE OLLIFFMr. Holiday was fantastic to work with. Highly recomended.
Steve BevilacquaHardy was wonderful, friendly and accomodating. He made the experience easy and painless, I appreciate the service! Thank you, Hardy, and God Bless! Amy Thomas.
AMY THOMAS