Comentarios del cliente para Hardings U Stor It

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hardings U Stor It

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

leslie W. en

Grado:

Friendly counter service! On the uhaul website please let customers know they need to go into the Hardings grocery store and up to the customer service desk to pick up their rental!

Johncody W. en

Grado:

El cliente no dejó un comentario.

johnathen W. en

Grado:

Very pleasant staff and vehicle in excellent condition

Timothy J. en

Grado:

El cliente no dejó un comentario.

Gary W. en

Grado:

The agent that prepared the rental agreement had to manually enter a lot of information, like my credit card number and who knows what else. That took way more time than it needed to. This could be an excellent location if it was better equipped to scan information rather than enter by hand.

Martin S. en

Grado:

El cliente no dejó un comentario.

Doug B. en

Grado:

I originally had a truck reserved at the Wauconda, Illinois location, but within an hour of receiving a confirmation by phone message and text that the truck would be there the next day, as it was supposed to be, Icalled there to see if I could pick it up early, only to be told that they had given the truck to someone else. When I asked how that could be and expressed my displeasure, it was clear that the woman I was talking to didn’t care and did not make any attempt to find a solution. It was the staff at the Crystal Lake location that helped me to get a truck at the Lake in the Hills location. In my opinion, your company should discontinue business with Wauconda Storage, which was the location that was at fault, and would have caused me to never do business with U-Haul again, if not for the Crystal Lake staff helping me.

sandy M. en

Grado:

It took quite a while to get the paperwork completed for the rental. All were very nice and professional.

Samuel G. en

Grado:

El cliente no dejó un comentario.

Steve C. en

Grado:

Paperwork process should be easier. Even after completing on line check in, it is still a long process.

Carl J. en

Grado:

The new ford van was nice, but in comparison to the van I rented in May it held much less because it only had 54 inches of clearance in the back cabin. Which did not only the dressers that I needed to move to be standing up and caused the use of more room .

Williamstephen E. en

Grado:

El cliente no dejó un comentario.

Mephiboset H. en

Grado:

Staff was very helpful and I appreciated how easy it was to rent a cargo van and return it!

Jon W. en

Grado:

all went great!

cory S. en

Grado:

El cliente no dejó un comentario.

Gordon V. en

Grado:

Nothing I was very impressed!

Kenneth P. en

Grado:

Rental went smoothly, and the staff people were courteous and helpful.

Michael S. en

Grado:

El cliente no dejó un comentario.

Tom W. en

Grado:

El cliente no dejó un comentario.

Jennifer A. en

Grado:

This was our first time using the van and we were extremely happy with it. It was easy to drive and good on gas with enough room for what we needed. Tammy was super friendly and message the check in experience a breeze.

Robertleonard L. en

Grado:

Very helpful on the phone and at the location.

Robert S. en

Grado:

El cliente no dejó un comentario.

ALEXANDER SAMIR D. en

Grado:

When we picked up the vehicle, it was close to empty. They gave us an $18 fuel credit. We returned the vehicle filled to the amount of the 18 fuel credit, which was just under 1/4 tank. The $18 fuel credit we received initially was revoked when we returned the vehicle and received the final bill (because the tank was less than 1/4 full. This does not seem fair since the fuel credit we received didn't allow us to fill the tank to more than 1/4 full.

JOHN S. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Marjon F. en

Grado:

The woman who checked me out and the man who walked me to the van were both very friendly and helpful. The van was very clean, easy to drive, simple process to rent and ended up being just what’s I needed.

LEE D. en

Grado:

El cliente no dejó un comentario.

Zachary M. en

Grado:

El cliente no dejó un comentario.

Jennifer V. en

Grado:

My carrier At & T had bad service in this area so I couldn't check out on my smartphone. The rep called me the following day to check me out. They were very helpful.

Tad J. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

El cliente no dejó un comentario.