Customer Reviews for Haps Bait and Tackle
(Distribuidor de U-Haul del vecindario)

353 comentarios

84 Main St   Rio Vista, CA 94571
(at Front St)

(707) 374-3719

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 6 p. m.
  • Vie.: 8 a. m. - 7 p. m.
  • Sáb.: 9 a. m. - 7 p. m.
  • Dom.: 10 a. m. - 6 p. m.
Horario especial
  • 12/24/2021 - 12/26/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(707) 374-3719

84 Main St
Rio Vista, CA 94571
(at Front St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 6 p. m.
  • Vie.: 8 a. m. - 7 p. m.
  • Sáb.: 9 a. m. - 7 p. m.
  • Dom.: 10 a. m. - 6 p. m.
Horario especial
  • 12/24/2021 - 12/26/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Equip your 10' trucks with a ramp

JUDY C. 
Clasificación:
2.0

El cliente no dejó un comentario.

BRUCE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William N. 
Clasificación:
1.0

I had to do the hook up myself with no experience or knowledge how to. I watched a YouTube video to figure it out. Also, it didn't come with the trailer wiring harness and I had to leave the location to purchase one. All of this made me about an hour late to meet my movers and cost of around $15.

MICHELLE M. 
Clasificación:
4.0

This location only has one 15 ft truck needs another 15 or 20ft truck 10 ft trucks to small the mileage fee is over charge

EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary J. 
Clasificación:
5.0

Need more trucks at this location this

EDWARD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dhiraj D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fallon J. 
Clasificación:
3.0

Telephone unavailable for hours. Forced to drive 30 miles to see if it was returned and available.

Billie Jo E. 
Clasificación:
5.0

LOVE HAPS BAIT SHOP!,, MY RESERVATION GOT SWITCHED TO ANTIOCH BUT THEY SAVED.ME AND EVERYTHING WAS PERFECT!

Lydia C. 
Clasificación:
5.0

Would be nice if you had more trucks and trailers.

Valerie S. 
Clasificación:
4.0

Should have another truck 20 foot truck for local use only this town has a retirement community someone moving dying or rentals daily

EDWARD M. 
Clasificación:
5.0

Very nice and helpful.. customer service was awesome

Nancy P. 
Clasificación:
4.0

Mileage was incorrect but that's my fault for not bringing attention to it earlier or taking a photo

Efrain C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tamara T. 
Clasificación:
3.0

This truck had a mechanical right steer severe pull . I was following behind and we could been pulled over as my driver looked like he was drunk. After hours in the truck, his arms hurt. The truck was dirty and wind shield not even cleaned for safety. Broken mud flap up front, right drivers side. Gas level in truck not correct, over measured.

CECILIA A. 
Clasificación:
5.0

Service was awesome, personel was great and friendly.

CHRISTOPHER S. 
Clasificación:
5.0

Nothing that I can See.. The Service Was Great!!! Very friendly People. ¡Gracias!

RICKY P. 
Clasificación:
4.0

Bueno

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger C. 
Clasificación:
5.0

Have a 20 ft truck as a store truck for local round trips no one way as i rent trucks for business

EDWARD M. 
Clasificación:
3.0

Attendant was unfamiliar with pick up procedure. Had to start the transaction from the beginning twice. Truck needed service as delivered with electrical system failure. Service tech had to attend to vehicle on roadside. Travel distance from originally selected pick up location to the actual pick up location has caused me to decide to avoid Uhaul at all costs in the future. Uhaul informed me the DAY BEFORE the scheduled pick up that I'd have to travel 85 miles to pick up instead of around the corner. I really don't care about your scheduling excuses. Uhaul knew I'd have to travel this distance when I made the reservation but UHaul has programed the reservation system to not deliver this notice at the time of reservation in order to save the rental. And yes you did save your rental this time, but have lost a future customer in the process. Your notice of an alternative location at reservation is NOT GOOD ENOUGH. You have convinced yourselves it is good enough but it is not . You could have done better and your competitors do. But in any event you have lost a customer.

marc L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jill K. 
Clasificación:
5.0

Eventhough I was late in returning the truck, they understood and were most professional. Uhaul is excellent!

JOHN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra F. 
Clasificación:
5.0

Shocks were in need of replacement

Richard L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Stephanie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve W. 
Clasificación:
4.0

The equipment was clean but I got switched from a van to a 10'...ok, no problem but as soon as I started it up there was a low tire alert and when I got out to look the left front was really low. The attendant told me the computer needed to be reset but it was clearly really low and I had to stop to get air. I was a little worried that she was willing to send me out with a potentially dangerous tire. Otherwise the rental served its purpose and I will use Haps again..

Lydia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICIA B. 
Clasificación:
3.0

The employee on duty had never rented a tow dolly before & knew nothing - I ( a 65 yr old female) & a female friend who went with me had to pick up and pull the dolly to my RV, make sure all was hooked up. No adapters were available to connect power from RV to dolly for lights. Most importantly, the dolly was not in proper working order - the ramps did not stay latched in place for the hour drive from my home that was the closest facility with a tow dolly. I had to pull over (driving a 35 foot RV makes that a challenging task) 5 times to put ramps back in place & supposedly secured- the 5th time finally finding a bungee cord to keep the ramps from sliding out and down to drag on the road. Even after loading my car onto the dolly & using rope to secure the ramps, one rope lasted 2/3s of the trip and that ramp was extending while I was driving on the highway in El Paso Texas. Another driver alerted me & followed me off the road & extend his help & my zip ties to again fix the problem. Why did I not take dolly back for another - well it was the only one in a 50 mile radius of Sacramento Calif to be had & The time already expended delayed my trip departure 36 hours. I did report the issue where I turned the dolly in where I was assured it would be repaired before anaother use.

Peggy T. 
Clasificación:
5.0

Very helpful

charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn T. 
Clasificación:
3.0

Trucks need to be checked out better. Rented two trucks within the last three weeks and both of them needed windshield wipers real bad.

Gary J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Evan D. 
Clasificación:
5.0

Very easy p/u and return

Scott S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raul Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACK M. 
Clasificación:
5.0

The clerk was very helpful !!! Tried to find out why i was mot charged for only a one way rental!

Eula T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan L. 
Clasificación:
3.0

The truck I rented REEKED of smoke. I tried to air it out and sprayed it with Febreeze with no luck. I had to drive it with the windows open the whole way to keep from gagging. It's not often possible to check the equipment until the time you pick it up. This trip was very unpleasant. This location is my only option, but for another time, I would look around for other possibilities.

Jeanne P. 
Clasificación:
5.0

Keep doing what you're doing...I was very pleased, thank you!!

James M. 
Clasificación:
5.0

This location was very convenient for me. I actually visited this location a couple of weeks before I left for Georgia. The location was not able to provide the equipment for my outgoing trip, but was very convenient for the drop off of the trailer. The Staff here are very professional, and greatly assisted with the completion of the drop-off. I highly recommend this location to everyone in the Rio Vista area !

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry J. 
Clasificación:
5.0

Very helpful and nice customer service

Rose Sarie T. 
Clasificación:
3.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
4.0

Friendly staff.

Dee M. 
Clasificación:
3.0

El cliente no dejó un comentario.

TODD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
4.0

Had a minor problem with the computer but the ladies were very nice and helpful

BRIAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stefani C. 
Clasificación:
4.0

El cliente no dejó un comentario.

thomas S. 
Clasificación:
1.0

Terrible experience. Windshield got cracked after the location I ordered in Vacaville sent me 40 miles away to this location which in turn canceled my order due to being late. Then I had to call 5 different times over two days to get the extension for two days since no one could tell me they would extend me. Then upon returning the one way trailer there was a neighborhood dealer half a mile away that I stopped to return the trailer and they instructed that I had to drive 45 minutes to the drop off point just to get to it and then say I could have dropped it at any location. Absolutely the last time ever using U-Haul I will tell everyone I know never to use U-Haul and I would rather buy a trailer then ever have to use you again.

anthony B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ken P. 
Clasificación:
1.0

DONT GO. AVOID AT ALL COST. WORST uhaul EVER !! There is a strong stench of urine as soon as you enter, and It's filthy inside. The customer service is beyond terrible. The counter person was unkept and rude. I was misquoted the mileage rate, which I wrote down. The mileage rate tripled when returned. I picked up the rental with 1/4 tank of gas, and apon returning the truck I was told I left with a full tank. When confronted with the unprofessionalism, and misquoting/price gouging , the rudeness continued. YOU'VE BEEN WARNED. AVOID AT ALL COST AND TELL EVERYONE YOU KNOW.

frank C. 
Clasificación:
4.0

Go over the details of how the vehicle drives and it's sacety features and other features before letting someone drive it.

joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim B. 
Clasificación:
5.0

The agent was very friendly and courteous and professional.

Wilie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

The personnel was very professional

Katherine K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom A. 
Clasificación:
5.0

Treated so well- the rep was so kind and understanding - I would go here in a heartbeat- you don't often see compassion and understanding these days.

stefani S. 
Clasificación:
5.0

The entire experience was seamless unlike some other times I have used UHaul from other dealers..

Sherman S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike L. 
Clasificación:
4.0

Watch the gas level when you pick up the truck. They said it was full but it wasn't.

Michael J. 
Clasificación:
5.0

Delightful and kind

Delton C. 
Clasificación:
5.0

great staff

william D. 
Clasificación:
3.0

Lady at the counter was very friendly.

Michael H. 
Clasificación:
3.0

It was very disappointing that i was not able to pay online for both locations since uhaul was not able to accommodate the truck and trailer in the same location. Also, the truck was not fueled up which led to further delays. The uhaul website indicates that the trucks are to be returned with a full tank of gas so we were not anticipating that.

Linda K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Garry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike K. 
Clasificación:
3.0

Picking up the truck was extremely inconvenient. I was forced to drive 45 minutes in the opposite direction of where I was going and I made my reservation 26 days in advance to avoid a situation like this! I will definitely consider using another company for my next rental. Also, there were some snails inside the cargo area which I did not notice until I started loading up the truck.

Jose B. 
Clasificación:
2.0

Very difficult return space. Never had a return process take so long or be so nit picky. Some of staff was very friendly and helpful

Kathy G. 
Clasificación:
4.0

When I tried to call the 1-800 # for customer service to change my rental, I was kept on hold for long periods of time twice and gave up both times. I believe this led to higher fees and a further drive to drop off.

Tom B. 
Clasificación:
5.0

Wonderful experience except we moved on a day when it was 104 degrees......Not U Hauls fault!

J.C. M. 
Clasificación:
5.0

Every thing is good. Custom service is great!

Tron L. 
Clasificación:
5.0

Everything good

Stuart K. 
Clasificación:
5.0

Woman who checked us in was VERY BUSY, but treated us like we were her only important customers. She's (rightfully!) proud of her multi-generational Rio Vista roots, and although we are newcomers, she welcomed us with open arms! My son and I fish occasionally, and next time we'll come to Hap's Bait for that need too! And though we don't plan on moving anytime soon, we will highly recommend Hap's to our friends and neighbors!

Dave S. 
Clasificación:
5.0

Nothing. She was very friendly and helpful. I will recommend to everyone who needs U-Haul truck and will use this location for next move.

kelly E. 
No se han enviado comentarios para esta ubicación.

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